Problems after update of Windows 8

I have 3 HP Sleekbooks same spec, 2 are running Windows 8 64 bits and 1 running Windows 7 Home Premium 64 - Bit.

On one of the Windows 8 units that he started having unexplained problems with the internet, when you first start internet would work. Trying to play Club Penguin crashed the browser, no error it just stopped responding. Also try to connect to my router config page would do the same thing. Once IE has stopped responding that you couldn't go to any site, on the desktop a browser just empty page would be displayed without address. Running of the subway I / f the big E is displayed on a blue background for about 10 seconds and then returns to the metro I / f.

I tried allsorts to solve the problem, but ended up reloading of the laptop. Everything worked great until I did the updates of Windows and then the problem comes back. As a work around Club Penguin worked fine on Chrome, I thought it must just be a strange problem with the laptop.

The 2nd laptop Windows 8 worked very well, Windows Update had not been performed for about 2 weeks on this laptop. I was installing a new software and decided to update Windows as well. Exactly the same problem occurred, but IE had trouble to access almost all sites. I have restored the PC before the updates and it works again.

The Windows 7 machine has all the updates and works very well.

Is there a problem with the last batch of updates for Windows 8?

Anyone else had similar problems?


I did a little test and I think that I found the cause of the problem.

Laptop 2 - this is the one I restored to before the updates. I've installed every update, one at a time and not a whole lot. So far no problem.

Laptop 1 - I removed the patches that I have installed on the computer laptop 2, the problem was still present. I then installed to each update one by one. I still have the same problems, internet intermittent and unable to use Club Penguin or connect to my router. I had already tried resetting IE but still made once without success.

I then looked in the error log and the only error that seems to occur at the same time was the following:


The settings of SSL certificate created by a process admin for endpoint:

Did a search online above and found a reference to 360 from Symantec, we use Defender antivirus but we use Norton Family for parental control.

I uninstalled Norton Family and everything started working again. What is really strange, is that these laptops are for my children and I was connect using my account admin but Norton Family does not monitor this account, but still problems.

I have re-installed Norton Family and the problem came back.

All thoughts, I don't want to leave children unprotected online.

Tags: Windows

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