Problems blackBerry Smartphones icon - icon shows I've got 9 emails - there is no emails in my box of reception, or missed calls

Similar Questions

• Missing Message of blackBerry Smartphones icon

  When I get a text message, it appears combined with my email list, with no separate indication that this is a message.

  Since I get a lot of emails (which much unnecessary to respond to), the message gets lost in the e-mail list.  As far as I know, the message only adds to the email envelope icon, which is pretty useless to distinguish a text message.

  Is it possible to have a separate mention when appears a text message?  And/or a record separated for text messages?

  Hello and welcome to the community!

  By default, all messages (e-mail, SMS, BBM, etc.) are put in the Messages main/app icon. Some people prefer this approach "unified messages", others prefer to keep things separate. Fortunately, the BB offers the possibility to split things according to your wishes.

  On older OS levels (for example, breast and below the level of OS5), there has been very little control over this split... basically, only being able to split the TEXT Messages from Messages to an icon that is theirs (controlled by the Options settings in the Messages app). But, with the later levels of the operating system, several orders were provided:

  For BES users, your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  If your device operating system level (starting in OS5 and above) has the possibility, you can dictate what shows in Messages:

  • Home screen > Messages > > Options > (the main Message list settings) or (parameters of the Inbox) or (management of the Inbox)
  • Uncheck the box that you want to delete Messages, which allows a separate for those icon that uncheck you

  Good luck!

• Call failed blackBerry Smartphone icon won't go away

  Hello

  I just bought a blackberry off ebay (after millions of problems with my iPhone!) and I'm having a few problems...

  First of all, when I turned it on there was no txt, or the sound icon message icon. I browsed this site and followed the advice to remove the battery to restart and that seems to have done the trick. However, someone called me and now I have a call missed the top of the screen icon. I can't find a way to access to see who called me and to make it disappear.

  My second problem is that I am unable to use the Setup Wizard to configure my email account (this is a gmail account). I was wondering which would be because I'm currently on a rate of the iPhone with O2? Should I change my rate for a rate of blackberry in order to implement my mails and surf the net?

  Any help would be greatly appreciated, thank you!

  Try following the steps in this post to clear the missed call icon

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8300&message.ID=17242

  Yes you need a BlackBerry data Plan, not the IPhone plan to set up e-mail accounts and browse the internet

• BlackBerry Smartphones icon won't go away

  A small white icon that looks like a cassette is display on my home screen. It has no figures with it. I think this is a voicemail icon, but my mailbox is empty: I checked it several times.

  Can someone identify the icon and then tell me how to get rid of it. I already have my battery several times different (but not for 30 minutes as a post suggested a missed call icon that won't go away).

  Here you are at choice,... follow these steps in order until it is resolved.

  1. Call your voicemail and clear the message.
  2. You can call your BB from another and leave a message. You BB, call your voicemail and clear and delete your messages.
  3. Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
  4. Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  5. Clean and reload your OS.

• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• BlackBerry smartphone Bold 9900 - shows new messages only

  Hello

  I have a Blackberry Bold 9900. I'm new to Blackberry but find quite intuitive except that I'm not able to fix this little glitch. On my phone, I get new notifications of e-mail and I can see the e-mails from the notification at the top bar. However, when I go to the messages folder, I don't see any emails. New unread emails or existing emails. I can say I am connected to the Enterprise Server because I get new e-mail messages (can see them through notification), I can send emails and they delivered, but just nothing shows in the Messages. All this shows it's missed calls.

  I can search for addresses of email from AddressBook and calendar synchronize / displays very well. Some emails are a problem.

  Any help is very appreciated.

  Care phone below, let me know if I'm missing something!

  Free memory = 172,288,730 bytes

  v7.1.0.694 platform 5.1.0.507

  The kernel v3.8.7.1 encryption

  Free applications storage space 164.3 MB

  Integrated multimedia storage

  Total 6 GB without 5.7 en

  Thank you!

  Administration team checks thereon. However, it's funny that calendar synchronizes and shows ok. I am able to send emails. I am able to read new messages in notifications only, but not to messages folder. I tried power market several times without success.

  BUT - earlier I removed the battery and put it again and voila! the emails are all here now! I read this somewhere on the internet, but he also said that in a day or two it goes back to the new symptom. I have my emails at the moment and let's see what happens over the next few days. If the problem does not again surface I'll close this thread mark resolved. In the meantime, get more answers.

  It def seems to be a glitch in Messages app because it's where the emails don't appear - rest everything works.

  Thanks for your advice!

• Box of Message of glitch-slow blackBerry Smartphones and not show all Messages

  My message Inbox is only show of Face Book and BB messenger and a missed call.  Call history his watch is not my E-mail SMS, MMS, or full. It also shows that about 3 days worth of information. It also takes a long time to load and once no info was present.

  Even more strange, is when I receive a message from the folder gets its red icon.  But, when I click on it, nothing new in there.

  It appreas that I consult only some info and not all the info in my 'Messages icon. My emails can be access by there respective folder. These file seems glitchy so.  When I click on them and see all messages sometimes always displays the unopened icon.

  Help, please.

  Thank you

  I tried switching the default 4 themes on the device and still not go. Then I downloaded and installed a new theme and then switched back to my original them and that seems to do the trick.

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones, I can't in my sms and email messages

  It's happened several times, somehow my BlackBerry won't let me enter my e-mail or sms and shows me a message that says: Eception exception: DSSMA: State not valid (5): 10

  What should I do to stop what is happening?

  Please I need your urgent assistance.

  Thank you very much

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones unable to continue the session to move email yahoo to new BB

  in managing Email accounts, I can access my e-mail with my BB username and password settings, a new BB device is detected and I can choose to move my e-mail account, but I get the following error after I entered my e-mail password and select 'enable '. :

  "Sorry, impossible to continue your session.  Please log in again. »

  Please notify.

  G

  So... is this a new BlackBerry smartphone for you?

  Please try this, using your BlackBerry browser...

  Go to mobile.blackberry.com

  Scroll down to Communication and e-mail.

  Choose the appropriate email, configure the options.

  It works for you?

• BlackBerry smartphones, I can't see not all my emails - please help

  yesterday all of a sudden my blackberry began to show only the last two emails received and saved emails.  So if I get emails from three or more I don't see everything, but the first two.

  Anyone have a solution to this.  Please, I beg you!

  First thing? Check the file without Options > status, what is the number to the free file?

  Now, remove the battery from your device, hold a minute, replace, and restart. What is now the free file?

  Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

  And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

• BlackBerry smartphones 5 to 15 minutes behind on all emails received via Exchange using BIS.

  My 9700 receives an email from my exchange using OWA server, but there is a huge gap in the delivery time. When I had used OWA on my iPhone it is instantaneous and rivaled my Boss BlackBerry running on the company. I'm trying to understand why this delay exists and why reconcile does nothing.

  My gmail account which is also configured through BIS works fine, email delivery as they are received.

  Hello!

  Some configurations of GMail use push-IMAP/pseudo and can thus have (nearly) instant delivery. OWA is I think strictly traction, which is regulated at 15 minute intervals within BIS. Therefore, it may seem to be WAD - works as expected.

  • KB13374 Delay in delivery of email to the BlackBerry smartphone

  See you soon!

• Problem blackBerry Smartphones Home Page icon

  My apologies if this is an old question, but my research has not provided the answer.

  My 8520 seems to work software v5.

  Practically in the middle of the screen is an icon which is to be partly hidden by a theme, or, in the case of weather more theme I like, he's hiding some of the theme. I can change the icon but I can't get rid of it or move it out of the way (preferably).

  Everything that I found very unnecessarily speaks of how to move icons on the Home Page or from the Page Menu.

  Gudance on the way to move is welcome.

  Steve

  Gone at the end of this problem.

  It is caused by the "Weather Plus" theme that I downloaded. IT puts the icon of thugs in the middle of the screen so ruin the theme itself and explaining why it is impossible to move.

  So today's lesson is Snape icons are likely to be caused by the theme.

• BlackBerry Smartphones icon flashing clock-thought (?) and lack of email

  A flashing icon clocklike/thinking has developed and I can't stop it. It is centered in the middle of my screen and flashes across all applications. It is also draining my battery and since it appeared, no new emails have been downloaded, but I still can't browse the web, read old emails off my "BOLD", etc. The error icon is black, with a white clock as weapons ranging from 1-11 on "the clock".

  Just an update on my problem. After that has occurred continuously for a week, it seems to have fixed itself. It resets an hour before it was fixed, but during this time after reset it still showed the clock/thought icon blinking, so I don't know if the second zero is what fixed it or just the blackberry fairy who did, but at least it's working now.