Problems of recovery. Help, please.

Hello

I have the Hp Pavilion Dv3-4305se, which has the Windows 7 home premium 64-bit Edition.

I installed a game and started playing it then my phone locked, and I had restart it manually, after the reboot, (it started normally), but he stops just before the users page and used to give me a black page, I tried to make the recovery, but I faced the same problem.

I took it for someone who did a format (but left the recovery partition) and I installed a fake copy of windows 7 Professional. and now it works, but I want to do the recovery partition recovery and restore factory settings.

I tried to make the recovery, but I do not have the Hp Recovery Manager.

Kind regards

PS: The recovery partition shows there 4.05 GB of free space of 33.75 Go.

Hello

It may be that the recovery Partition is damaged or is inaccessible for another reason - your best option is to reinstall using your recovery DVD, as this will be not only to reinstall the original operating system, but also to recreate the hard disk recovery Partition.

If you do not have your recovery DVD, you can order a replacement set using the link below.

http://support.HP.com/us-en/document/c00810334

If you have a problem with this link, order them directly from HP.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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