Problems of Smartphones blackBerry 8330 with Desktop Manager backup

Similar Questions

• Problems of Smartphones blackBerry sync with outlook, following a back up and restore

  It gave me a new BlackBerry "BOLD" device to replace a defective. I did a sync with my outlook, contacts etc. calendar so all the information was up-to-date and then backed up all my data from the original handset. I then successfully restored all of this data to the new remote control.

  Since I was not able to properly synchronize my phone with outlook. the blackberry desktop manager no longer link the contacts in outlook with the correct contacts on the handset. It so happens with messages with "resolutions of conflict" where he compares with Emma Smith on the BlackBerry smartphone, contact for example John Smith on outlook - have nothing to do with eachother. Both Outlook and the handset have the same information, but they are more link successfully.

  I wondered if it has something to do with how contacts are identified by the Office Manager and if restore information from the new remote control has changed that on the device?

  As I have more than 600 contacts, I am very concerned about doing the wrong thing and lose vital information and so far nobody's confidence was able to tell me what to do.

  Please can someone help me solve this problem?

  Thank you

  MarijkeV

  If you have the data synchronized in Outlook as a backup, you will be ok. You can also use the backup and restore utility to perform another backup of the databases on the device.

  If you delete this folder, you will lose any information on the BlackBerry or Outlook. Start with the Desktop Manager closed before deleting this file. After that you remove it, connect the BlackBerry to your computer, then open the Desktop Manager.

  From the Desktop Manager 4.3, I think, the icon you would go in to reconfigure the settins would sync | Synchronize

• Problem of Smartphones blackBerry sync with Outlook 2007.

  I was sync my "BOLD" with none of the problems of all founded. When I tried it sync today, the program stops saying that there is a mistake as soon as he tries to synchronize the calendar.

  Someone had this problem today?

  I have a BlackBerry Bold, Outlook 2007 and BB Desktop Manager 5.0

  I think they meant you could try to wipe the device. Just note that by doing this, ALL data on your device will be wiped. Do you want to go into the Options | Security options | General settings. In this screen, you click on the menu button and select wipe Handheld.

  My suggestion would be to try just to clear the Calendar database. To do this, you open the Desktop Manager and go to the backup and restore icon. Then click on the Advanced button. On the right side you will see all the databases on your BlackBerry. Then you can simply select the Calendar database and press the Clear button. This will keep everything in tact and erase all your device calendar entries.

  After that's done you can try to synchronize again.

• Smartphones blackBerry 8330 curve - Office Manager questions

  Director of office shuts down when I try to sync my calendar (outlook)... it used to work and now it stops Office Manager and just stops. Contacts sync ok when I set up to synchronize only those. any ideas?

  My problem is solved after I took my blackberry and a laptop in the Sprint Store. they fixed everything wiping my device and reset everything up. It seems that there are some remains of remains of an Enterprise Server application that I had on my handset at one point causing sync issues.

• Problem of Smartphones blackBerry syncing with iTunes

  When I open the software of synchronization of BB, a yellow warning triangle appears next to the heading on the opening screen music

  When I try to sync, it crosses the whole OK, but when I check the device there is no files?

  Anyone know what I need to do?

  Good day and welcome to the forums!

  Instead of using the desktop software, I always just dragged and dropped my music from the PC to the memory card from the device.

  When you connect your device to the computer, you will have the possibility to use the external device such as a USB device.  Choose this option, then you will see the folders are displayed on the screen.  Open files and navigate to your folder of music on the device.

  Open your iTunes folder in another window, and then drag any music you want on your device in iTunes on the music file folder on your device.

  Make sense?

• Problem blackBerry sync Outlook 2003 calendar with Desktop Manager 5.0 Smartphones

  Hello

  I just downloaded the new 5.0 BB Desktop Manager software (I was reluctant to do so for weeks because I didn't start having problems, I now of course). All of a sudden my Outlook calendar (2003) is not at all with the device, despite my software that is configured to do this. All other items perfectly synch - address book, tasks and memos - but the address book synchronization is yet to start, is not as if I get error messages.

  What I come back to the Desktop Manager 4.7 - and if yes, can someone guide me through 5.0 uninstall and reinstallation of the 4, 7--or is there a workaround? Trying to avoid spending hours on the phone with Verizon that will close just pass me BB support!

  Thank you!

  Are you sure that there are no default [CICAL] in your service books? Otherwise, you can clear the calendar making it:

  Select Desktop Manager > Backup and Restore > advanced. On the right side you will see all the databases. Select calendar and click 'clear '. Who will wipe everything on the calendar. Then go back and restart the sync of the calendar. If she does not add entries to the phone and wants to remove items from your Outllok, use the option "sync" and you should be ok. Make a backup before doing this, just in case!

• Problems of peripheral connection to the Desktop Manager and Apploader.exe blackBerry Smartphones

  Just got a new BB8900 last Friday. On Monday, I met a Reload software: 552 error code and after checking online forums for options on how to fix I finally had to reinstall the operating system and reinstall the new applications, which are not checked by the resettlement process. Because I was afraid to become again this error when I rebooted the machine, I immediately made backups every hour I was reconfigure the device and adding my apps.

  Today I was going to do another backup for good measure, and once I have connected my Blackberry to the computer with Desktop Manager running, Desktop Manager crashed and gave me the following error message:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 5.0.0.11
  Application timestamp: 4a4bd539
  Fault Module name: DesktopMgr.exe
  Fault Module Version: 5.0.0.11
  Timestamp of Module error: 4a4bd539
  Exception code: c0000005
  Exception offset: 000d68f5
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: c4a7
  More information 2: 473b2e845affd1758ca8e66121386d63
  3 more information: 83e8
  Additional information 4: 72466a8a5092651f7fe609f9ec3f3489

  I then tried the APPLOADER. EXE program location in program files/common files/research in motion/apploader. I had used this program yesterday to try to remove applications 1 by 1 with the hope that a single request was causing the error 552. Now for some reason any program as a problem to note the following in the error log file:

  Read 1010fffc location caused an access violation.

  I've looked through several forums and have not found a solution. What I can tell you is the following:

  (1) the phone works well, but I'm afraid by restarting the phone and another 552 error (there were two deleted apps that will be entirely deleted on reboot). Hope everything is fine but I got two of these 552 errors within 24 and the second came without any warning. If I get this error there is no way to make my backup since I can't connect to DM without it crashing.

  (2) it doesn't seem to be a timing issue, but I deleted the Intellisync folder anyway and it does not solve the problem.

  (3) have rebooted my machine without change to the problem.

  (4) have reinstalled DM Version 5 (this time without Roxio Media software) without change to the problem.

  (5) because now I get an error when connecting to DM and trying to run apploader.exe, there seems to be a setting on my phone which may cause problems (I don't know what it can be, but the APPLOADER program finds a violation of place then maybe the Blackberry software is confused about where to find my Apps?)

  (6) the BlackBerry Device Manager works fine and takes note of my device and the serial number it is necessary.

  After my last backup yesterday I probably only installed 3-4 other apps that I had lost and organized/moved files on the phone. So get this problem if shortly after that everything worked fine is staggering.

  Another update: it seemed to me I found the problem.  While RIM support recommended I do a reset, I pushed the rest of the phone feature seems to work very well.  I opted to start removing the one phone applications and then try to connect to the Desktop Manager.

  Once I removed the ZDNet Tech News For the IT professional and rebooted the phone, I was able to connect and make a backup. I'm sure this app works very well for almost everyone, but for some reason (maybe it is in conflict with another application on my phone), Desktop Manager does not do that and close. Initially, I reinstalled again and was able to make a new backup but an hour later Desktop Manager stops again (perhaps by doing an update on the news it creates a conflict with the Desktop Manager).

  Indeed summary of learning since my problem seems to be quite uniqueCurve 8900)

  (1) if the Director of bureau stops and you have tried other solutions on the forums such as deleting the folder Intellisync and reinstalling Desktop Manager, try to remove applications 1 by 1 and restart the phone before trying to connect again to Desktop Manager.

  (2) If you have had this problem, frequently make backups and keep track of what you add to your phone in case there is a problem you know the latest apps to remove (in my case, I couldn't go to my last backup since DM would be closed with the conflict of the app).

  (3) only consider a wipe of the device if you have exhausted your apps withdrawal tests.  Apps that came on your phone which notes the seller in the section about the application that RIM should be good.  Also while on AppWorld apps are offered by BlackBerry, there is no certainty that they will work on your phone.

• Synchronize the Smartphone blackBerry Bold 9700 with Desktop Manager

  I have trouble log my Bold 9700 with Desktop Manager (PC) for e-mail, my calendar and my contacts. I am on gmail and understand that I will not be able to synchronize my email, that's fine.

  Calendar and address book: I was told to click on my calendar with my menu button then Options and disconnect the wireless connection, this option does not exist at this location. Am I doing this wrong?

  Once I click on Options what happens, it's run by Tuping - painted paper - number of rows in icon - default reset settings

  Help!

  Hello and welcome to the community!

  There are two places to check (and disable), and the KB explains both:

  • KB22430 How to enable or disable syncing wireless contact with the BlackBerry Internet Service

  Good luck!

• BlackBerry Smartphones Can I remove Desktop Manager of BB

  I use a Mac, download Pocketmac to sync with my 8350i Curve.  Could not know how to change the automatic signature, so I plugged the 8350 to my PC with Desktop Manager, according to the instructions.  Sync cannot end with Pocketmac.  Is there a conflict between the two and delete the Desktop Manager in the BB?

  Thank you

  Mark

  Hello

  You should be good to go as far as all conflicts between pocketmac and Office Manager.

  I would try this link before deleting pocketmac. I would also like to use the office as a Manager

  opposite to pocketmac. Director of office contains more features and allow you to

  upgrade the software on the Blackberry. Which version of Desktop Manager do you have?

  Thank you

  Bifocals

• BlackBerry smartphones can not uninstall Desktop Manager 5.0.1.

  Hello

  I'm trying to uninstall version 5.0.1 DM on my Windows 7 computer. After the usual uninstall procedure (remove programs in the control panel), I get an error saying that "this action is only valid for products that are currently installed.

  Have tried a few third party uninstall programs, but all have failed...

  I need to uninstall the DM to be able to upgrade to OS6 on my Bold 9700

  (apploader located traces of DM 5.0.1 and will not continue until DM 5.0.1 is removed...)

  appreciate the help to get rid of the DM 5.0.1. or upgrade to OS6 on my "BOLD" without using the apploader

  Tom.

  OK, this helps to understand, thanks.

  Have you tried this method below to install the software for the OS device?

  Honestly, for me, it's about the only method that I don't use, because it is much cleaner and easier for me and I get more control over the upgrade process.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Problems of Smartphones blackBerry using Desktop Manager with Outlook 2000

  Hi all, first time poster here and I'm pretty much at my wits end so I hope that you register here and asking experts will help me solve my problem!

  I took possession of a BB Storm 9500 and fight to synchronize a folder of personal contacts within my work email client - Outlook 2000 SP3.  We use MS Exchange, but it is a very old version (5.5 (I think) and will be updated soon.  However, I want to synchronize my contacts folder using the BB Desktop Manager software and I have problems.

  DM BB software does not recognize Outlook as a possible source for the calendar - lists that Outlook Express, Yahoo and ASCII Converter.  So I select the ASCII Converter after you export the PST calendar folder in a CSV (BACK), but when I open the field mapping option in the desktop software manager, the 'Email' field is not visible as a mapped field.  I can transfer just about everything (once I changed the listed fields exported from Outlook to match what awaits the Storm/DM software) but I can't for the life of me find where the Email data field is mapped to-he's just not here!

  I tried to do a complete uninstall of the DM Software (cleaned up the registry, etc, etc) and reinstalled but still the same problem - does not recognize the existence of Outlook or the Email field.

  According to the BB, it's loaded with v4.7.0.78 (Platform 4.0.0.98).

  Is it possible to do what I want it to do?  Support muchly appreciated!

  Andy

  Outlook 2000 is not supported by Desktop Manager version 4.3, 4.5, 4.6, 4.7 or.

  It is supported in the Desktop Manager 4.2 Service Pack 2 version.

  You'll either have to update your Outlook, or downgrade your DM.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Error 0x8004fd28 of blackBerry Smartphones on the synchronization of calendar with Desktop Manager 5.0

  Hello

  I've recently upgraded to the Desktop Manager 5.0 and have been unable to sync it with my camera (8320 - T Mobile) since then. I followed the instructions at http://supportforums.blackberry.com/rim/board/message?message.uid=67297 to create the synchronization log files, but have been unable to decipher the contents of these logs to find the problem. Any suggestions?

  Thanks in advance for your help,

  Dan

  Hi and welcome to the Forums!

  Try this KB:

  KB16153 0x8004fd28 error during the synchronization of calendar

  Unfortunately, I've never needed to decipher the log files... but I know others around here.

• Version blackBerry Smartphones best of the Desktop Manager to use with Vista and Outlook 2007

  What is the best version of the Desktop Manager to use on a new computer with Windows Vista and Outlook 2007?

  Hello!

  The most recent... v5.0. You can DL here:

  http://NA.BlackBerry.com/eng/services/desktop/

• BlackBerry smartphones can not import load.alx with Desktop Manager

  try to import the alx file in the Desktop Manager to solve the lists of duplicate contacts but unable to do so.  Get this message: no additional applications can be found.  Your file may contain applications that already exist in the list of applications, are not compatible for your device or contain errors.

  Desktop Manager is 6.0.1.18 worm and the device is Torch 9800 ver 6.0 bundled 695 (6.0.0.246)

  Hi, QUIET,

  This could be dependent on demand.  If the application you are trying to install is not compatible with the BlackBerry Torch, you will see this message.  Alternatively, you can contact the developer of applications for support as well.

  Thank you

• Curve of 9320 blackBerry Smartphones don't synchronize with desktop Manager 7.1

  I bought a bb curve 9320 second hand.  It has been deleted and I loaded the latest Desktop Manager software.  Despite a hard reboot the phone, which allows storage of mass etc.  My computer does not recognize the phone.  Not at all.  It does not even show it as a mass storage device.  I saw this posted on a bit, but nobody came with a solution I've seen.  I'm pretty disappointed with the software as a first time BB user, I must admit.

  I am running Windows 7, SP 1

  You use a cable when you connect your phone to the pc?  If so, three options hit up, choose USB.  Your phone's display should show a phone and computer synchronization.  If not, and it is not always grateful for your device, you have considered your cable may be defective?  Sorry, this is such a suggestion of low level.  I'm also using a 9320, downloaded the latest version of software of office and all works well.