Problems of Smartphones blackBerry with E-mail put in place

Hi guys... I think I need a little help. I got my BB (Bold 9900) fors last week, and since then, I was not able to set up my e-mail. First I thought that maybe it is related with my data package.

In any case, I go to the email setup icon who ask me my e-mail address, and then when I get home he said requiring a connection of Enterprise Server.

I am so frustrated and I don't know where to go to fix the problem.

Thanks for your help,

TERI

It seems that the phone has a policy on what needs to be removed. I guess you don't have the new phone.
To remove an it strategy from a phone (and therefore have the opportunity to set up a personal email account), you must do a cleaning of the device security.
Since I write from a mobile device, your phone model is not visible for me, so to your home screen, you'll follow either Options > Security > Security wipe or Options > device > Security > Security wipe. Once there, follow the instructions.

I hope that helps you.

Tags: BlackBerry Smartphones

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