Problems printing envelopes on HP Officejet Pro 8600

For some reason any I'm more able to print envelopes from a Word document. The driver continues to operate as if she couldn't pick up the envelope in the paper tray.  I have reset the printer as indicated, clean the rollers according to the instructions and still no luck. I tried this on 2 of my HP printers same two 8600. Running the Vista operating system.
I see I'm not the only one with this problem.  I try to print return address from the company Office Depot #10 envelopes of window I've done several times in the past...
Updated the firmware, drivers and all that but still no luck.
Any other ideas?

Thank you very much.

Recommendations also on one new other than HP printer.

Hello @cafe104 , welcome to the forums.

I read about how you can no longer print envelopes from MS Word to two Officejet 8600. I have some suggestions for you that can help and also a few questions.

  1. Having a problem with printing from other programs?
  2. You have the printer connected directly to a wall outlet (avoiding bars, surge protectors, etc.)?
  3. Did you run the print and Scan Doctor, and what were the results?
  4. Have you tried to uninstall and reinstall the printer?
  5. Have you tried to uninstall and reinstall MS Word?
  6. Try to update the firmware of the printer: get the latest Firmware and updates

I could be wrong, but if you have tried printing from 2 printers and envelopes do not print, there is a change the problem is not the printers and related software. Try changing the method of 'feeding' on how you print on envelopes. I've seen that work in my past history of troubleshooting and can work for you too?

Here is my example for you, try these two feeding methods:

Let me know the answers and results and we can take it from there.

Thank you

Tags: HP Printers

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