Problems scanner Canon LID210

Separated from this thread.

Yes, I have connected my scanner (Canon LIDE210) until I had installed the software. The scanner works in paint, but Photoshop does not recognize this scanner.

I don't have the scanning software provided more but downloaded "qm__-win-2_5_0 - ea31_2.exe" on the Canon site. Tried, after I plugged the scanner, but it did not work.

Is there a solution to my PC (Windows 7, 64-bit)?

Hello

Thanks for posting on Microsoft Community.

As the scanner recognizes when you use the paint but no Photoshop, you can try reinstalling Photoshop and check. If that isn't the problem, I recommend you contact the support of Photoshop.

To uninstall a program.

http://Windows.Microsoft.com/en-us/Windows-8/uninstall-change-program

You can contact support Photoshop here:

http://www.Photoshop.com/products/Photoshop/help

If you have any questions please let us know.

Tags: Windows

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