Problems scanning with HP Photosmart 7520 and HP Deskjet 2450

I could have sworn I posted this earlier, but I can't. I have problems with scanning for computer with my 7520 and 2540. The scan of the computer does not work.  On the 7520 when I try to scan a document to your computer in PDF format, it works. When I scan in JPG format, I get errors. "The"Move Finder items"action has encountered an error" and "no connection" appears." I have two printers installed wireless and wired hard. Cable installation the "Scan to Computer" is enabled but does not work. On the wireless (Hello), it says "Scan to computer" is not enabled. Scan the small icon on the bottom of my screen does not have an option of the printer to use. This shows just the 7520. The only way I can scan almost anything with the 2540 is through the Web site. The strange thing is. I have a laptop wireless hung in the living room and I have no problem analysis to the computer with both printers. Just my office's problems. How can I fix?

A power failure may cause problems. We had a power outage yesterday in my area.

Helen

Hi @Helen

I'm glad to hear that they are working together again.

It seems that you may have an option "detect the separate components' selected somewhere in the settings.

Let's take a peek into the HP Scan for this feature, and if find you it clear.

I just checked a Mac I have access to and I found a setting that would do the same thing that "detect the separate elements", it is called point limits and is located in the culture section. If your article harvest limits element selected, change it to zero.

The parameter you want may depend on the Mac version you are running. If you can't find the options I identified above, let me know what version of mac you have, I'll do some additional research to find the solution!

Since we have not fixed the first problem, think about scoring the post that solved the problem like "Accept as Solution" if others in the community can find the solution easily. Thank you.

I can't wait to hear back on your part.

Tags: HP Printers

Similar Questions

  • HP photosmart 5514: multiple page scanning with HP photosmart 5514 and windows 8.1

    I'm unable to san several pages to a document since the evolution of Windows 8.1.

    Can you help me please?

    Thanks in advance.

    Hi @KC1719 ,

    I see that you are having problems scanning several pages to a file, since the update to Windows 8.1.
    I'd love to help you.

    Did you uninstall the old software and re-install the latest drivers?

    Here is the link for the most recent drivers. HP Photosmart full feature software and drivers.

    Here is a document for scanning, you may want to take a look at.

    Scan of Windows 8 with full features for HP Multifunction printers HP software.

    It is a screen to change the settings in the HP scanning software.

    If you need help, let me know.

    Have a great day!
    Thank you.

  • Problem printing with HP Photosmart 7520

    My printer says "printer offline" on my Photosmart HP 7520 and I can't print. I use a Sony Vaio and Windows 8... Please help, this is driving me crazy!

    Hello

    Please download and run the HP print and Scan Doctor www.hp.com/go/tools

  • problem scanning with HP Photosmart B110a

    You just buy the all-in-one HP Photosmart wireless B110a. I'm using Mac OS X 10.6.6 and I installed all the latest HP of the CD software. Impression on wireless LAN works fine. Scanning does not work! I opened HP Scan and any device could not be found (on Hello).

    HP utility works very well (wireless)

    If I start the scan on the B110a job and if I choose 'Scan to HPScan'... .on the HP Scan mac begins... a small wheel again without end revolves... looking for a scanner.

    I tried to solve the problem by uninstalling the HP software and tried scanning using the drivers Mac OS - HP integrated (using the Image Capture or an excerpt)... does not in any case

    Must be a driver problem...

    Anyone know the solution?

    Rainer

    Try download this from Apple, then get the latest version of the software for your printer from the "Support and driver" link at the top of this page.

  • Lines black scanning with a Photosmart 7520

    Hello

    I wonder if you can help.

    I have a line solid black verital appear when you use the scanner auto feed the 7520. I searched the forum and saw that this is a common problem, but impossible to find a solution that works, or a link to a solution that works.

    Any help will be greatly appreciated.

    Hi RyanKing,

    I see that you have problems with scanning.  I'll take a look at the document below.

    Scan quality

    Let me know how it goes.

  • Photosmart 7520: Photosmart 7520 and Windows 10 - victory update will not install

    Since installing Windows 10, I get a failure of Win10 updated daily notice 2 updates the printer software associated with my Photosmart 7520.  Here indicate messages W10, we see a solution to this?

    Hewlett-Packard-Imaging, other series of HP Photosmart hardware 7520 - Fax Null - (Failed to Install)

    Hewlett-Packard-Imaging, other series of HP Photosmart 7520 material - Print Null - (Failed to Install)

    Found the answer on another post...

    (1) in Device Manager, open "printers".

    (2) remove "unknown device" if present

    Restart Windows 10 update, problem solved!  Just as simple as that.

  • Problems scanning with Photosmart 5510 on Yosemite Mac (OS 10.10)

    I recently spent a MacBook Pro to a MacBook Air Yosemite running. My printer/scanner was perfectly compatible with the old machine, but nothing else that headache has provided on the new.

    The printer actually works OK but the scanner consumed enormous amounts of time to fix it and still does not work.

    I have installed and reinstalled the driver current time more than I can count. Sometimes the HP utility freezes and has to be restarted. Sometimes it just hangs. Sometimes, I have a screen similar to the one below showing that it has connected to the scanner and activated, but when I go to scan, I absolutely zilch.

    Please help me solve this problem. I've posted about it a number of times, sent tech support several times and I wrote to the head of the tech group. I got response ZERO in five days and am almost ready to ban all products HP to my office to go always.

    Hi there @HVDesigner , welcome in the community

    I hope to be useful for the problems of scanning that you face with your new MacBook Air, Yosemite running. Before attempting any software troubleshooting more, I will suggest checking the material, reset the printer and the network (if you are connected).

    1 reset the printer, and then make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help analyze. I was witness to a direct connection, only this type of fixing problem.

    Press the power button to turn the product on.
    With the product, unplug the power cord from the back of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord into the wall outlet.
    Reconnect the power cord to the back of the product.
    If the product does not light by itself, press the Power button to turn it on.

    2. try power cycling network devices:
    Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
    Plug the router back in and wait another minute, turn on the printer and the computer.

    3. a copy to make sure that the printer is in good working condition to continue software troubleshooting.

    4. If copies of work without a problem, try the following steps in order:

    1. Mac OS X: how to reset the printing system
    2. Repair disk permissions
    3. Restart the Mac.
    4. Download and install the complete driver here: printer e-all-in-one HP Photosmart 5510d printer B111h/B111j full feature software and drivers
    5. In addition, to download this driver: HP v3.0 for OS X printer drivers

    5. try scanning with scans and software scanning HP should work now!

    If by chance the scans do not work, please, give us a call.

    Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    Have a great Monday!

  • Printing with the photosmart 5510 and MAC 10.7.2 is a dream? and I don't even go to part scanning

    Wauw, buy a photosmart HP 5510 printer and you are very busy for Christmas together to print wireless?

    Unpack your photosmart 5510 and install?

    Well, it prints 1 page and then you get the message printer isn't ready if you want to print your next page.

    1st day, I try with my own knowledge.


    Updates

    Reset the router.

    Work with difficult IP put in the printer.

    Change the IP address via the Web interface.

    Change the settings of the router

    Try to reinstall the software which is not even possible that most all do the manual says that it is.

    Still 1 print and then nothing. Reset the printer or change the IP in the difficulty of the printer, labour, still 1 print or scan or 1 airprint but then nothing.

    (printed about 35 pages of BS as test)

    Day no. 2, new day of new towers

    Looking around the God thank you forum I'm not the only one who has this problem.

    A lot of people, same problem, some struggle for 6 months, contact support without success.

    Damm scan I even was going to this party and look at all the users having problems. Allow me to first impression please.

    And right now, it looks resolved advice and try to do the same. No results at all.

    Day still no 2, but I can't download now...

    Come on guys read it all, it seems that you are lucky, when it works. You must be a programmer if it works.

    My main question is;

    -Is this or Steve Job knew this?  This product is in its Apple store, HP uses the Apple logo.

    -Sell HP t - he produced cheap now and get the money back to test everything print and use the cartridges?

    -Are there hope or solution let this work smooth with what the box and ads tell?

    -J' just forgot a small no and someone give me the solution?

    -In a lot of wine in these days of Christmas?

    Hope someone can help me and get this Photosmart 5510 working (printing, scanning and airprinting it says on the box)

    Hi ShiomiL,

    A tried these last few months, a lot of time to get the HP works as it should work (especially the airprinting and scan) without any success.  We used with IP printing/scanning, which wasn't a problem, but does not give us the full possibility of the HP printer.

    Today I bought an apple Extreme airport, connect and a few seconds later all works perfect

    In the end, so it was the TL-WR741N (the latter replaced by apple airport) that give problems.

    I just wanted you to know and say thank you for the support you give.

  • Problem scanning with HP 6500 and OSX 10.9 (Maverick)

    Does not my laptop MacBook Pro scan after that I downloaded Maverick OSX 10.9.  Analysis to preview, but does not send an analysis appropriate to the destination (for example, IPhoto).  I get a white or black table.  The scanner says no. Options of Scanner.  If I go to copy, and then again to scan, I can scan something manually.  FYI, something similar happened with my Epson Scanner the same day after I downloaded Maverick.

    Hi EllieCross,

    I understand that you can not scan with HPb110a after updating to os x 10.9 Mavericks.

    If you follow this document it will show you how to scan with Capture of Image

    http://www.switchingtomac.com/tutorials/how-to-scan-in-OS-x-using-image-capture/

    Thank you

  • HP Photosmart B110: I can not scan with my photosmart B110

    I CAN'T PRINT WITH MY PHOTOSMART B110 PRINTER COPY SCANNER. EROR MESSAGE IS

    "TRY TO SCAN FROM THE COMPUTER DOCUMENTATION OR SEE"

    I HAVE MISPLACED THE INSTALLATION CD

    PLEASE LET ME KNOW WHAT TO DO

    Best student

    Emeka

    Hello

    Thank you for using the HP Forums. You can try the following:

    Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

    http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU

    If this does not work, remember to uninstall and reinstall the software COMPLETE features, follow these steps:

    1 uninstall the software from your computer
    2. download and save the software COMPLETE features (do not install online)

    The following resources will help you:

    HP printer install wizard for Windows
    http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

    3. install the FULL feature software "saved".

    Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

    Hope that helps!

  • HP Photosmart C6280: problem scanning using HP Photosmart C6280

    All of a sudden my all in one HP printer displays "No. Scan Options" and the HP Solution Center cannot find any HP product installed on my PC, although I am still able to print.

    I found the help section relevant on the Web site which shows the topic "no option on HP Photosmart C6280 scan using Vista" but if clicked, no documents appear, the only question asked was useful document? !!

    Hello @CovBoy,

    Welcome to the Forums of HP Support! I understand you can't scan with your HP Photosmart C6280. When you try a scan of your computer that is running the Windows Vista operating system, you get an error message "no scan options".

    I see that you were able to find the document for solving the problems, but it does not open for you. Try clicking on the link below and follow the steps listed, the same steps apply:

    Message "No Scan Options"

    You are now able to scan or you still get an error message? Let me know I'll watch for your reply.

    Thank you for being a part of the community of HP. If you want to say thanks for my effort to help, click on the "Thumbs up" to give me a "Bravo".

  • HP photosmart more B209 a - m: can't scan with HP photosmart more B209 a - m

    I'm not able to scan from my portable MacBook Air using the HP photosmart camera more 209 printer-scanner a - m. I can print wireless with no problems. I gave up trying to use the HP PhotoSmart studio unit after seeing messages about how it does not work with OS X Yosemite.

    I downloaded the HP Scan (version 4.0.50) and used the week last successfully several times. Now HP scan cannot communicate with the scanner. I get this error message: "communication scanner cannot be established. Photosmart Plus B209a-m is currently unavailable. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image. »

    I have restarted the printer (and quit and restarted scan HP) and get the same results.

    I have never been able to scan from the printer/scanner by using the "scan to computer" button - it always gives a message saying Start scan of the computer.

    So for the moment I can't understand any kind of scanner. It's not rocket science! What should I try now?

    Hey there.
    Well first head in "System Preferences" > "printers & scanners" do a right-click on one of the printers and choose "reset printing system" in order to eliminate anything that might contradict the newer version than we are going to download.
    Then download this driver package (http://support.apple.com/kb/DL907?viewlocale=en_US)
    Once it's finished downloading.
    1. reboot your computer
    2. start the installation.
    3. restart the computer.
    After that he will turn on try and add the printer again. (Note: make sure that the driver you are adding is not AirPrint)
    Good luck.

  • Photosmart 7520: Photosmart 7520 and cartridge 564XL

    My documentation of the printer, the output of SureSupply and 564XL box (black) cartridge all indicate that the 564XL black cartridge is compatible with my printer Photosmart 7520.   I took out the cartridge configuration and does not have the XL cartridge.

    Returned to the store, bought a cartridge "564 Black" to discover that it is too big also.  This box also indicates that it will work with my printer.   He said a PHOTO so presumed it would fit in the regular slot for blacks.

    I don't know what to buy.  I suck with two major inappropriate cartridges.   The cartridge door does not seem to adapt for larger cartridges.  What should I do?

    Well, my dumb ass figured it out.

    I had for some reason any thought the photo cartridge door installation had regular black.  My diagnosis on the HP printer also stated that the right cartridge was the photo cartridge.   No wonder!

    Am now printing and just need to buy the replacement of the photo.

    Well, I'm frelieved to know that I am dumb, not crazy

    Thanks for your comments.  I was out to give up.

    Peace to you and happy new year!

  • problem scanning with keithley 2420

    Hello

    I'm having some trouble to configure the Keithley 2420 to sweep a range of Volt and measure the amps in a cell.

    The vi attached check the polarity of the voltage, then measure the short circuit current and then performs a scan.

    The program runs, but scanning seems to measure resistance and outdated.

    Any help would be greatly appreciated!

    Incase anyone reads this, the problem was with the drivers Keithley 2400 do not turn off simultaneous measurement mode when you set up the type of measure. Even if I set the type of measure amps, he was still measuring ohms.

    I still don't know why it uses default ohms.

    Anyway, I solved this problem by using the ENS:FUNC:CONC OFF command with the Instrument i/o assistant after having used the driver concerned of Keithley VI to set all other settings.

  • Double-sided Scan on a Photosmart 7520 of OSX 10.8.2

    I have to be able to scan double-sided for document on my Photosmart 7520 charger. The documentation says this is possible, but there is no printing & scanning option.

    Thank you

    Eric

    Hi Eric,.

    Could you please specify which documents to include this information? I couldn't find this information anywhere...

    The specifications below only list print double-sided and copy (search side or duplex):

    Journal of http://www8.HP.com/h20195/v2/GetDocument.aspx?docname=c03397269&DOCTYPE=Data & searchquery = & cc = us & lc = en

    User guide so only 2-sided copy options list and not analysis:

    http://bizsupport2.Austin.HP.com/BC/docs/support/SupportManual/c03456524/c03456524.PDF

    Scan instructions does not include this information:

    http://support.HP.com/us-en/document/c03518299

    Shlomi

Maybe you are looking for