Problems sync outlook blackBerry Smartphones and blackberry Pearl 8110

I have a similar problem with my Blackberry Pearl 8110, Desktop Manager 5.01 and Outlook 2003 SP3.

When I try to synchronize my contacts from my Blackberry to Outlook, the process gets thru 'Read in the device address book' 90 and 90 files without problem.  It starts the process following "Treatment Device Address Book" and gets 86 90 files and stops and a pop error message window: [title bar] Intellisync. It has a red circle with 'X' white and says "Unable to read data from application." with an ok button.

I uninstalled Desktop Manager 5.01 twice, deleted the folder Intellisync following "KB11703" with no luck.

In the Intellisync [C:\Documents and Settings\\Application Data\Research in Motion\BlackBerry\Intellisync] folder I found this file: PtTrace.log (see below):

Tue Dec 08 22:10:40 2009 - Intellisync Log file.

{22:10:40.593: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
{22:10:40.609: empty table file C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
{22:10:42.656: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{C0116ED9-D020-4BF3-A38E-08A5B02C2528}. CFG\TABLES. ITB a.\startup.cpp line 500
Tue Dec 08 22:10:44 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
Tue Dec 08 22:10:45 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
22:11:07.343:
22:11:07.343: start Session ILX, Source = Microsoft Outlook, target device =
22:11:07.359:
22:11:07.359: from Standard synchronization
22:11:07.406: Phase = 10, user = XXXXXXXX: reading data from the device address book
Tue Dec 08 22:11:18 2009: error could not retrieve the field on the device.4238 to the RIM: DeviceIConnector.cpp line 780
Tue Dec 08 22:11:18 2009: error 4018.4018 to la.\sdk_data.cpp line 2494
Tue Dec 08 22:11:18 2009: error 4018.0 on line 208 de.\cilfield.cpp
Tue Dec 08 22:11:18 2009: Birthday.4018.0 error at line 463 la.\cilrec.cpp
Tue Dec 08 22:11:18 2009: error 4018.0 to la.\ciltrans.cpp line 589
Tue Dec 08 22:11:18 2009: error 4018.4018 a.\ilx_sdk.cpp line 256
22:11:18.625: translation unit status: user = XXXXXXXX, rc = 74, Phase = 10, TrErr = 4018, SysErr = 0 to the 596 ligne.\xlatev3.cpp
22:11:18.640:
22:11:18.640: end of Session ILX, time = 11,000 seconds

Don't know what to do, I hope I don't have to do a factory reset on my phone.  ANY HELP WOULD BE GREATLY APPERICATED! Thank you!

Anthony

[It was an original message on 03/03/2009 and I still have the same described problem above.] sdgardne replied to my post:

Try the steps in this KB:

  • KB02048 "Unable to read application data" error when configuring or synchronization of data from the organizer with BlackBerry Desktop Manager

Honestly, it sounds like a bad record... If you can refine what folder and delete it, maybe then things move on.

But the KB02048 is therefore more accessible because RIM has either deleted from the Knowledge Base or?

Help! I STILL NEED HELP WITH THE QUESTION, I WAS NOT ABLE TO SYNC MY CONTACTS FOR OVER A YEAR NOW!

I couldn't find a solution for this, ANYWHERE so I just decided to fix this problem just upgrade to the new version of the BlackBerry Desktop version 6.0.0.40 software. And now, ALL my contacts synchronize with a problem.

Also from the beginning of this problem and now I have also improved my Outlook 2003 to 2007 and then to 2010.

So I do not know if the combo of doing all this software update fixed the issue of the contact crupt but its market not now and that's what I need.

Tags: BlackBerry Smartphones

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