Problems syncing blackBerry Smartphones 8100/DM

Similar Questions

• Problem syncing blackBerry Smartphone Outlook

  After working perfectly last week, my curve fails to sync with Outlook Calendar - I get a notice of 'Unknown error' and close Blackberry Desktop Manager.

  A software change, it's that I have newly installed Outlook Small Business Contact Manager.

  Can someone please?

  I called att support who put me in contact with support - blackberry

  It turned out that there were a few list corrupted in my calendar and whenever he tried to synchronize, it ended the program.  We manually synch had each category on the blackberry - then erased my outlook on the pc - then manually synchronized to the pc - and the problem disappeared.  He did not add Business Contact Manager.

  Thank you for your fast I help this

• Problem syncing blackBerry Smartphones Pocket Mac

  The first time that I Sync my bby "BOLD" and my new macbook, everything has worked, but next time I tried it, the process has hung on the stage 'blackberry - data synchronization' at the end of the process.  I tried to restart both the blackberry and the computer, reinstall the software, changing the settings of pocketmac, all without success.

  How to solve this problem?

  Please post in the forum of mac users, is better for you to get more specific answers

• Problems syncing blackBerry Smartphones

  Let me start with an apology because I know this has been discussed ad nauseum on this forum, but I'm new to BB and receives very little help from my half IT guy.  Review the material here just confused me more so I thought I'd just present them upward.

  Its environmental impact study my situation.  My office gets EM by MS Exchange Server, my contacts and calendar are there also.  We do not have a BB Exchange Server, even though I have this option on my phone service (Sprint).  During the activation of my phone, I set up gmail and also put in my office em address and the password.  I have access to two accounts EM, but my calendar and contacts were not connected.  Is it possible to set up the phone so I can synchronize these features (wireless) without sync to my laptop?  I do not think that the it guy wants to add BB changes to our current server.  Small office and I'm the only one with a BB, everyone has iPhones / Palm that syncs.

  Once again, I'm sorry, I'm sure this has been discussed several times.

  Hi and welcome to the Forums!

  No worries about the nauseum! We love the things we can help with!

  To help you with what you have - what you have is service BIS ... BlackBerry Internet Service, a service hosted by your operator, providing a driving between the e-mail against internet systems and your BB. These systems in the face of internet can be GMail, Yahoo, POP, IMAP-, as well as the company OWA (Outlook Web Access). It seems to me that this is your config - you have GMail emails more OWA companies coming to your BB via BIS.

  BES is Blackberry Enterprise Solution (or server, service, etc.). Basically a server, hosted inside your company, which acts as a bridge between the company e-mail system (for example, Exchange, Notes, etc.) and the company BBs. What you describe, you don't have Bes.

  BIS provides only delivery email... nothing other OTA (over-the-air). BES provides OTA calendar, contacts, and other things. But, since you don't have Bes, you are limited to e-mail only and that he must use attached USB sync to synchronize your calendar and contacts:

  • KB17022 How to set up BlackBerry Desktop Manager synchronization settings

  Hope that helps! Good luck and let us know!

• Problem syncing blackBerry Smartphones BB Wireless Headset HS-700.

  Hello

  As soon as I got BB HS-700 I loaded and it works and he also got paired successfully with my new BB 9800 torch with the title "HS-700".

  But for some reason, I have deleted this Section paired Bluetooth devices connection.

  Don't ask me why I did... I just did.

  Now, I want to establish the connection again. And whenever I press the search... after a while, it says 'Phone' is found and then ask the password to enter. That i use "0000".  At the end it says "unable to pair up with. Try again. '

  It's been two days and I read and did every thing to establish this connection but the same result.

  All help will be appreciated.

  If it's to find 'phone' then it is to find another phone, not the headphones.  Make sure you put the headset in "pairing mode".  You should have instructions with the helmet to do so.  Then look in your phone.

• Problems syncing of Smartphones from blackBerry

  Having problems syncing App Wrold try to update App World on my phone, but also update of applications;  error code is listed as A1.

  Someone has an idea?

  SKBehnke wrote:

  Oh,.

  I'm sorry.  I followed the instructions and App World works (However, keep in mind, it was before; it just would not be be updated to the latest version - which was the A1 error that started this).  If 4.3.0.26 is the most recent available for a BB Bold 9930, then I think it's very good.

  Thus AppWorld has been fine all this time? Good blood... I wish you knew from many posts ago... I feel like I am wasting your time terribly here...

  SKBehnke wrote:

  My email and other functions seem to be working (although they were before).  I have not tested them.

  It's the right information... Thank you.

  SKBehnke wrote:

  The only application that I'm sure is not and has not, has worked on this handset is WLM.  And that's who I'm trying to get on with the job.

  As I have no experience with WLM, I can offer you anything, but for you to search for these public KBs to see if there are those who are close to your situation:

  • http://BTSC.webapps.BlackBerry.com/BTSC/microsites/microsite.do

  SKBehnke wrote:

  Another thing that can have an impact on this.  I see 5 applications on my phone under 'My World', when I look on my PC in Blackberry Desktop Software, I see 3 different applications... very confusing.  I hope I'm not throw more maximum elements into the mix...

  It is often the case... even though I really need to understand a lot more about what you are to see in this window of desktop software. The Desktop software is planned (note carefully that Word... it's not perfect) to show you all the applications on your BB you've got sources, as well as those that would be available as part of the package of basic OS itself. AppWorld shows only apps available via AppWorld. If these two lists are rarely identical.

  Good luck!

• Sync blackBerry Smartphones Blackberry email. (sent in box)

  Hi all

  You have a problem, has suddenly found that when I send emails from my blackberry, the email don't sync to my inbox sent on thunderbird.

  But it works perfectly before, can someone tell me what is happening?

  p.s. I just change my bb 9700 to 9860, but assume that it does not affect, is not it?

  Hello and welcome to the community!

  Thunderbird is an email client application. The BB has no interaction with client applications. On the contrary, the BB interacts with your mail server, governed by these guidelines:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  If reconciliation messages sent is supposed to operate between your BB and your mail server, then this is at Thunderbird in order to reflect this on your computer. You should check the server folder elements sent to the address or not real between your BB and your mail server if it works.

  If it's supposed to work your sent items still server is not being updated, so please try these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

  Also check your configuration of BIS (e-mail Setup Wizard) and make sure that reconciliation sent items is turned on (assuming that it is supposed to work at all, in other words).

  Good luck and let us know!

• Help with calendar with Outlook sync blackBerry Smartphones to all appointments will not sync...

  I'm not a great tech, but I have some skills good enough for a girl, if I say so myself... but I'm so frustrated... I need help.

  This is my first public post... So I hope that I give all the information but who will help, if I missed something, please let me know.

  Here is some background info:

  I have a BB "BOLD"

  I use it NOT on a company (network)

  I sync my bb with my dell

  Windows Vista (UGH!)

  Outlook - Version 6.0.6001 Service Pack 1 Build 6001

  My calendar and my contacts are the most important reason, I have a bb

  My contacts are FINE

  My schedule is a MESS

  I have 2 separate email addresses work well my bb... For the purposes of his post, I will refer to them as

  [email protected] and

  [email protected]

  When I do appointments in my work calendar, I do one of 2 things to get all my appointments on the BB

  Plan my gmail as a participant in the designation address or

  Prior to the appointment to my gmail from my work email address

  When I make an appointment directly from my BB I do it by selecting Menu > new = my default settings of the account gmail under the 'send '.

  BB News:

  When I'm in the calendar and select > Menu.Options > calendars > I have 3 options

  [email protected] who has (518 entries)

  Default device that has (157 results)

  [email protected] who has (429 entries)

  When I go to the Menu > Options > Advanced Options > Services > (CICAL) by default is [email protected] , it shows that I have options to select my Gmail or my .mac address

  That is the problem - it did not used to happen, and I frankly did not know that my backup was messed up so I don't know how long this is happening.

   

  When I sync with Outlook

  There are only 518 appointments that are synchronized

  I can't get the other 157 (defect of the unit) + 429 (mac) to sync with my outlook

  Can someone help me to get them all on my gmail calendar? or in my outlook so that I can then sync back with the BB

  I will not sync my bb with my mac

  Here's what I tired:

  • Yelling at the computer
  • Yelling in Spanish at the BlackBerry
  • ignoring the two
  • I stopped myself to throw both of them against the wall.
  • 

  But seriously

  I put the BB Desktop Manager to perform a one-way synchronization > bb to outlook = NOTHING only synchronize gmail

  I changed the (CICAL) to my mac address and synchronized = NOTHING - only synchronization gmail

  I am at a loss and would appreciate any help.

  Hello

  We will remember and then on MAC records.

  Outlook contains records of 158 of the associated Gmail Calendar.

  The calendar by default folders must be cleared and restored to the associated Gmail Calendar.

  The Blackberry associated gmail calendar resulting will be then synchronized with Outlook to add the former default records

  resulting calendars synced to Outlook and Blackberry.

  Reading this, I propose more than once. Method 3 is what we do.

  Let me know, tomorrow, what questions you have the procedure so that we can ensure we succeed.

  KB16063 Unexpected results occur when syncing with a BlackBerry smartphone that has several CICAL service records.

  Let me know how it goes!

  Thank you

  Bifocals

• Turn off wireless sync blackBerry Smartphones

  BlackBerry Bold 9700, Version 6, Bundle, 1879 (v6.0.0.448, platform 6.6.0.124).

  BlackBerry Desktop Software: 6.1.0.35 Bundle 34 out June 7, 2011.

  Windows 7 (64-bit), Office 2010 (64-bit)

  On the Blackberry Desktop Software, I select the organizing element on the left menu and see the following:

  (selected) <-->Microsoft Outlook calendar

  (selected MemoPad <-->Microsoft Outlook

  (not selected) Address book (wireless sync)

  (selected) <-->Microsoft Outlook tasks

  In practice, my (Outlook and Blackberry) address books are not synchronized at all.

  The help function directs a as follows:

  Turn off wireless sync

  To synchronize your organizer data, you must turn off sync wireless for each data type of Organizer you want to sync using the BlackBerry® Desktop Software.

  1. On your BlackBerry® smartphone, in calendar, Contacts application, tasks of application or Notepad application, press the Menu key > Options.
  2. If necessary, click a calendar or contact list.
  3. Change the wireless synchronization in No. field or uncheck the wireless sync.
  4. Press Menu > Save.

  In step 1, I can choose one of the apps, but don't get anything like wireless sync options.

  At the top of the Blackberry home screen where the status of telephone network, there is an option to enable or disable the Wi - Fi connection, but after having turned off here, it still does not allow me to sync my address book via the connection cable PC/phone.

  Where and how can I turn off wireless sync so I can sync via cable?

  Try this and do the reverse operation:
  http://BTSC.webapps.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB0...

• Screen problem touchscreen blackBerry Smartphones BlackBerry Storm2 9550

  Hello!

  I am a Sri Lanakan. Last week, I bought a Blackberry Storm2 9550 used, eBay (from a seller of e. u.). All the functions work fine except the touch screen. Can press on the touchscreen. (edges and around the screen) But he get caught suddenly, and also when am pressing an icon, phone highlights another icon. (as axample, when am pressing contacts in the home screen, phone highlights two contacts and sms). As I suppose, at this time there the phone detects it as multi touch and so I can't support what either. When am reset (battery pull) the phone, it solves the issue for a few minutes or hours, subsequently faced the same question.

  I tried to fix it by putting a piece of paper to the battery cavity, but nothing has changed.

  My storm is an unlocked phone (Comes to Verizon, but later unblocked), which is running version 5 software. ...... . 713 fact in Mexico 5.

  I want also to the last update available for my phone and how to update.

  madhava909 wrote:

  You have other ideas on my problem touch screen? This is the main question, I want to solve as soon as possible. Do I need to fix it with a spacialist? Is it a hardware failure or a software? He solved by upgrading my version of software or restore to the factory settings.

  None of these remedies could work. Without practice, it is impossible for me to know anything 100%. The best advice I can give you is to upgrade your operating system to the latest version (. 1015). It could very well be that, as a device, it was damaged by the previous owner and it will never work for you. As I say, it is impossible to tell at this distance-internet.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery?

  In my opinion, Yes, but there are others in the world who think differently. The best reference is the official:

  • KB02141 How to reset a BlackBerry smartphone

  Most of us who have dealt with this for awhile understand that power should be turned on when you pull the battery.

  madhava909 wrote:

  What is the meaning of the hard reset? It is equal to pull the battery? It will solve my problem?

  Once again, it's impossible to say at this internet distance.

  madhava909 wrote:

  Hereby, I have attached an image. Please answer those as well.

  

  The first (top right) is the GPS indicator... I do not exactly remember what icon the way that... I suggest that get you the the user guide for your BB from here:

  • http://docs.BlackBerry.com/en/

  The other appears only if your carrier has eliminated an update wireless for you. You say that it is the "best way" for you... I would add that this is the MOST DANGEROUS way. You see, via this method update, on the device of data backup is taken, that is rendered after the update (the update effectively wipe everything). This backup is a file use 1... If something is wrong in the upgrade process, all your data is lost forever. The update method that I gave you is the best method that 1) it tells you first take a manual backup and 2) the process itself will also take another backup... and both of these backup files are stored on your PC and can later serve as a source of food since they are not 1-use files.

  madhava909 wrote:
  Pls send me a link if you can, to download the latest update.

  You have already the link... it's in the instructions I have given to perform the update... This is the portal of official download for all carriers. Simply, you browse to the carrier of your choice and download their bundle of BONES for your model number.

  You can also benefit from this:

  • http://us.BlackBerry.com/support/blackberry101/#tab_tab_style

  And also the public KB that I often mention... they are fully searchable by you... you don't need do me research for you:

  • http://www.BlackBerry.com/BTSC/microsites/microsite.do

• Problems of blackBerry Smartphones

  My blackberry 9320 curve was updated yesterday, I failed to make updates and now the phone turns no-screen is black but the red light is on tried to do a system update, but nothing happens. Download expires, getting very frustrated because I have tried since 11:00

  Need the bbm as soon as possible

  • Thank you

  Hello and welcome to the community!

  First of all, it looks like your battery may be dead... Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Once your battery is fully functional, so please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Sync blackBerry Smartphone Music Sync and media on "BOLD"

  Hi all

  When I go to Blackberry.com on my "BOLD" there is a link that says "sync your music iTunes office with your blackberry smartphone: find out how.

  When I get the link to download on my PC for the media sync... It does not seem to do anything.

  Anyone who has tried this and got positive results?

  Get it solved!  Just need to reboot my computer for the program to take effect.  Thanks for your help gents

• Problem checking blackBerry Smartphones Whatsapp

  After you have installed whatsapp, I check my number starts with application whatsapp tried to connect inside and outside the firewall which is not allowed by your it policy.

  OK... Here are the steps that you need:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware of all the warnings, he said. Later, when you make your restore, don't do not restore basically this will just put it on your BB policy... rather a selective restore of only those databases that you absolutely need and especially leaving off anything to do with COMPUTING strategies:

  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• Problems of blackBerry Smartphones App world post

  If it came already sorry. Given that the location of the server is unable to connect to app world - it isn't a big deal YET. But would love some tips he gets up and running, because I already removed the battery etc and am now a bit stuck.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you need to provide more information... for instance, "cannot connect to app world" isn't really we say exactly what is happening in your situation.

  Good luck and let us know!

• Sync blackBerry Smartphones 9810 Contacts problem

  Info on the device

  Your carrier: Telus Mobility

  Model information and the version of the OS: V7.1.0.267, the 5.1.0.230 platform

  Hello

  I have all 85contacts added for the last 2 months (the last time I've updated my phone) on my 9810 who does not sync with gmail contacts since then.

  I tested what is working/not working not:

  -Add/Edit/Remove contact the 9810 sync with gmail.

  -Add/Edit/Delete on the PB contact syncs to gmail. Changes on the gmail contacts will appear on 9810.

  -Add/Edit/Delete on the Android phone contact syncs to gmail. Changes on the gmail contacts will appear on 9810.

  So I tried to empty my contacts using the RSET trick in the contacts option. Disable/enable the option contact synchronization and BIS. I also tried to delete this account gmail from BIS and reinstall. When I re-installed, I received this email:

  Subject: Action Required: Contact synchronization has stopped
  Sent: Nov 4, 2012 13:32
  
  Contacts have stopped being synchronized between [email protected] and your BlackBerry® device. To resume synchronizing contacts with this email account:
  1. Open the Contacts application on your device.
  2. Press the Menu key and click Options.
  3. Select the Contact List for [email protected].
  4. Set Wireless Synchronization to Yes
  5. Press the Menu key and click Save.
  
  BlackBerry Internet Service
  -- Automatically generated email: Do Not Reply to this email --
  

  Of course, wireless synchronization was already on...

  Any idea on a solution that can help? Unless anyone can help downgrade will be needed! :/

  Here is my solution:

  So I put day to V7.1.0.746 and back! The only problem is that if you enter only the name of a company, it won't sync until you write something in the name (necessary to repeat the name of the company).

  Enjoy!