Problems to reformat my Dell XPS 710 desktop computer.

I have a Dell XPS 710 desktop computer and I'm trying to reformat my computer. I tried pressing F8 at startup and do a repair, and I get an error Unmountable_boot. If I start the computer and press F12, the hard drive does not work with my drive. Is there another way possible I can reformat my computer? I'm running Vista on this machine.

Hello

1 - is the computer come pre-installed with the Windows Vista operating system?

2. do you have a re-setup for the Windows Vista operating system disk?

3. do you have external hard drives connected to the computer?

Method 1:

The error indicates that the hard drive has failed. I suggest you to remove or top-sheet all external hard drives except the one in which the operating system is installed and check if the problem persists.

Method 2:

If you have the Windows installation disc, I suggest to fix the computer using the disk and check if it works.

Reference:

What are the system recovery options in Windows Vista?

http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

Method 3:

If the computer came pre-installed with the Windows operating system, see the link to contact Dell support.

http://support.Dell.com/

I also suggest you check with Dell if they have any hard drive diagnostic tool that could help the issue.

Let us know if it helps.

Tags: Windows

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