problems to renew the ip address on the windows xp desktop

I have a dell Windows xp pc.  Internet has always worked well. I have att dsl, my modem is motorola router and cisco/linksys e1000 (crappy system). before I had the 2wire, which worked FINE. in any case, it was an original idea upgrade att I followed the instructions to the letter for the installation. the internet works first via an ethernet connection. then, I installed it on my laptop (wireless) then proceeded to all new via of branch instructions. Once everything was connected wireless connections work fine, but the Office does the same to me 'renew ip' as the other readers. I'm tracking info centres of knowledge re renew ip address, nothing will do. I have mse for safety. I have the cc cleaner that nothing works.  Thanks for all the suggestions.

Hi kattfenom,

Follow these methods.

Method 1: Temporarily disable the security software.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2: Follow these steps:

Step 1: Start the computer in safe mode with network and check if the problem persists.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Step 2: If the problem does not persist in SafeMode with network, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

(a) click Start, run.

(b) type msconfigand click OK.

(c) the System Configuration Utility dialog box appears.

(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

(e) when you are prompted, click on restart to restart the computer.

Method 3: Follow the steps in the article.

How to reset the Protocol Internet (TCP/IP)

http://support.Microsoft.com/kb/299357

Windows wireless and wired network connection problems

http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

Tags: Windows

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