Problems updating Firmware 7 IDRAC

Hi, I had problems with my controller IDRAC PowerEdge T320. It seems to be a known issue, introduced with Firmware version 1.50.50, which is delivered with my machine. Basically, the device signals that all user sessions are used. (RAC0218). I am running Windows 2008 Server R2. To resolve this problem, I find the IDRAC firmware update version for my system. 1.57.57 downloaded the windows EXE file and it ran. The release notes say that a reboot is not necessary. At the end of installation, I got a message in a dialog box. "" Device iDRAC7, Application: iDRAC7 could not access Virtual USB Device "and then the following message in the upgrade of the firmware Installer information window" "" This message can be ignored"with many things on the R2 IPMI driver. My problem is that the Dell OpenManage Server Administrator noted the old firmware version number. I reset the iDRAC from the C: prompt to soft help from "racadm racreset" who have reported success. It made no difference. I emptied my cache of browsers as well. Any ideas how can I know if my firmware has actually been upgraded?

When I googled the error message my own post came first on the list!  So I thought that I had better do a update.  After finally move to try to solve this problem (again), I opened a case of pension with DELL.

There is now another more recent version if the firmware of the iDRAC. 1.66.65

I downloaded and installed, but it failed with the same error on "Failed device to access virtual USB".

The nice guy of support counted Dell that it is due to an incompatible BIOS version.  I currently have 2.0.22 and the latest version is the 2.3.3.  Then I spoke for her.

I have successfully installed the BIOS update, requiring a reboot.  I then had another go to the update of the firmware to iDRAC to 1.66.65 and this time it worked WHOO HOO!

Now wait us and see if real problems connection problems are solved.

I'm quietly confident.

Hope this helps someone else

David

Tags: Dell Servers

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