Problems using Bluetooth Lenovo Laser Mouse with Helix

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  Hi specter1,

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  Strange however, I also have the Microsoft Bluetooth Entertainment 7000 keyboard and it has a built-in mouse pad.  So when I got the offset of the wireless mouse I found that the mouse pad, keyboard do not show it.  Of course, a lot of batteries have been tried.  I have also a key 3G modem and the thought that maybe the RF frequencies could interfere with the bluetooth transmitter, and yet the mouse KEYBOARD pad worked fine all the time!

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  I could no longer the transceiver Bluetooth 2.0 with the mouse and keyboard.  I went to a keyboard and a wired mouse again.   Then a few days later I decided that I would plug the transceiver Bluetooth 3.0.  This time it installed fine even if I had uninstalled the Intellipoint software.   I went then to the receiver Bluetooth 2.0 and it didn't work anymore.  I did a reboot between the two, and suddenly I saw a Microsoft update will appear at the bottom right of my screen.  I left it to update, and then he said that I could connect other bluetooth devices other than my keyboard of entertainment game.

  Well, this is not true at all, for the entertainment keyboard transceiver pairs automatically.    Yet, this message appeared.  When I went into the control panel to verify the situation once again, I found that there is no Bluetooth icon.   From what I've read on other Vista users using a transmitter of 3rd Bluetooth part, it seems that the Bluetooth stack has disappeared because I mixed the two Microsoft Bluetooth transceivers.    Something else occurred as well, it reminded me of moments where I would install a new installation of Win98 and some drivers as the main card drivers were not yet installed.  He will have to restart the system and over and over again for each driver be seen, and if we were out of sequence, should be made to remove and start over again until all have been installed.  In this case, it seems to be the same kind of priority when it comes to the way in which the Bluetooth drivers are installed.  When I removed the Bluetooth 2.0 transmitter/receiver and replaced by unity Bluetooth 3.0, I seem to have rid one of these priorities, let the program update that must have been stuck in the pile of pilots, how the keyboard and the mouse works perfectly now.

  With 3 wireless transmitter that is I can no longer use the Bluetooth 2.0, one all the more, I plugged it in different USB ports and we saw him, but it was not enough to cause any installer to appear.   It's as if they are reticulate together now, and I can no longer use the add a device feature.   Even if I add the second transmitter/receiver, it is simply ignored.

  Since then, right now I have no need of an additional feature and the keyboard works very well, I'll keep this configuration until I have to reinstall the motherboard still when I start then a clean Vista install.  Unfortunately the new motherboard that I received does not work as I had hoped it would be, not that it would affect the situation above, that's simply not what I was told it was, and I plan to return it the manufacturer once more.

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• problems of Bluetooth on my hp with windows vista 64-bit edition

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  Hi SapperDdy,

  Welcome to the Microsoft answers site!

  (a) what Bluetooth device do you use? Who is the manufacturer of the device?

  (b) who is the manufacturer of the computer?

  This problem can occur if there is a conflict between a Bluetooth device that is connected to a USB port and non-Microsoft software installed on the computer.

  This problem can also occur if the basic components USB (Universal serial bus) on the windows vista operating system is damaged or corrupted.

  I suggest you try the following steps:

  Step 1: Download and install the Cumulative Update, see link below

  Rollup cumulative update for USB in Windows Vista Basic components

  http://support.Microsoft.com/kb/941600/

   

  If the problem persists,

  Step 2: Run the fixit provided in the link below.
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

  Step 3: Uninstall and reinstall the driver Bluetooth:

  A Bluetooth firmware obsolete or outdated device driver may be causing the HIDData.exe has stopped working error.

  You must be logged on as administrator to perform these steps.

  1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.

  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  2. in Device Manager, look for the Audio USB head set, and then double-click the device name.

  3. click on the driver tab and then click on uninstall the driver, and then follow the instructions.

  Click on the link to re - install the drivers manually

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Or visit the web site of the manufacturer for the latest device driver.

   

  If the problem persists, please consult the manufacturer of the device for more information.

  Btootherror, you can follow the same steps above to solve the problem at hand.

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Hello

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• ThinkPad Bluetooth Laser Mouse buttons stop working

  My ThinkPad Bluetooth Laser Mouse is a great device, except that very often the buttons stop working; for example, I can click the close X at the top right of a window and nothing happens. I found that cross all possible button clicks, including failover of the scroll wheel, will get running again. My assessment is that the software Lenovo mouse Suite merges very often on the State of the mouse buttons; for example, software problem, not a hardware problem. Frequency is approximately 1 event in 20 hours of use. What must I do to get help?

  Windows 7 x 64 with all updates

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  Mouse Suite Lenovo: 6.47 (upgrade to 6,48)

  UPDATE: just had to happen once again (still ongoing: 6,47). I tried a lot of things with the mouse and the only thing that solved the problem was to tilt the mouse wheel (first to the left then to the right).

  UPDATE: I recently had the left and right tilt scroll wheel assigned to respectively backward and forward, and I don't remember having this problem before I did these assignments, so I changed both of these assignments to disabled to see if that makes a difference. I've also updated the Mouse Suite version 6.48 software.

  

  For further investigation:

  100% reproducible failure

  When I opened Firefox 11.0 with only one tab, the window control icons (Minimize, Maximize, Close) would correctly highlight on mouseover and works correctly when you click on it. When I then open or switch to another tab, there was no highlight on mouseover and is no longer, they responded to clicks. Other actions of the mouse work properly, including the icons of window control in other apps I tested.

  I uninstalled then reinstalled Firefox 11.0, define a new profile is empty, and the problem persisted. I checked for other reports of this problem in Firefox, and while I found a (very) few similar reports, I found that there was no evidence a general problem in Firefox.

  Successful correction

  I uninstalled ThinkPad Bluetooth Laser Mouse, mouse, Lenovo, ThinkPad UltraNav Utility, ThinkPad UltraNav Driver and rebooted, installed just the TrackPoint with the Microsoft Compatible PS/2 driver, and the problem does not recur. I think only installed two UltraNav packages with system update, then the Lenovo ThinkPad Bluetooth Laser Mouse with mouse Suite, and the problem still does not happen. It continues to operate correctly.

  My assessment

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• Wireless laser mouse 6000 v2.0 freezes / causes other problems.

  I had the wireless laser mouse 6000 v2.0 and the keyboard since April, but the problem just started occurring. I'll start my computer (I have Windows XP) and everything will be fine. As a first step, I can click on the start menu, but if I open a window, it seems that whenever I go to click on the window it will click out of it so I can't select it. From there on, I can't click on anything, no icons or anything. I have to press ctrl alt del to be able to click on the window or another program. I also discovered while I was in Internet Explorer I would surf the web, and he would start pages like I'm pressing the back button to return.

  I already tried things:
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  -Change the USB ports.
  -Elimination of some programs / firefox & internet explore [I thought that maybe a bug as possible.]
  -Completely nuking my computer and put a new new version of Windows XP.
  None of them worked.

  The only thing that worked was to move the mouse and the keyboard with my old mouse and keyboard that are not wireless. This is driving me crazy. I just received it and had no problems until recently perhaps an update of some sort, but now he does it on a fresh new copy of XP. What other options do I have?

  I had problems by two different laser mouse 6000 V2, on one, the right click does not work except sporatically, now my other mouse is having problems with the left click function.  I am about to replace the micro-switch SPST (I think that's true) to see if that fixes it.

  FOR INFO!

  I contacted microsoft on this subject (on the defective mouse) about 1 year... less than 2 weeks I received a COMPLETELY NEW mouse AND keyboard NEW in box to NO FEES, no RMA, NO return and was NEVER billed for replacement.  I ended up giving the other combo to my brother and he still works fine (other than the hard drive to use right click on the service), the same thing is happening to this mouse, it is difficult to make a left click, sometimes it works, sometimes, it is not click at all, sometimes it double click on...

  Give it a try, send an email to microsoft.

  I think they have problems with their defined wireless desktop V2 and replace without charge, without admitting a problem.

  Hope this helps somehow.

  PSS, if you have NO function of the mouse AND keyboard, or just the mouse work not at all (NO movement etc.) I had a neighbor install a just CB radio next... frequency RF interfered with the signal RF mouse and the mouse (and sometimes the keyboard) refused to work as long as he handed (IE holding the key to the transmission on the CB).  Sorry if this seems rudimentary, but some people have trouble understanding certain issues so I try to make them as simple as possible.

  The rule that follows:

  Interference RF (CB, other wireless devices on the same frequency (of HAM Radio etc.),

  Exclude the above listed issues.

  Otherwise, it would appear that you have either A: a bad receiver (The Oval device plugged into the PC), or B: a bad mouse RF transmit/receiver.  Anyway that I will try to return the product I used the Wireless Desktop 6000 V2 over 3 years with NO problems other than to wear down me the switches in mice.  (I use my PC very strongly).  Try emailing Microsoft for a replacement, it can't hurt and maybe you'll get a new like I did!

• x 220 Tablet thinkpad & thinkpad bluetooth laser mouse

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  TRY THIS ONE http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67201

• Wireless Laser Mouse 6000 v2.0 does not connect to the Wireless Desktop 3 receiver. 0a

  Hello

  I'm having a problem, try to use a Wireless Laser Mouse 6000 v2.0 with a wireless desktop receiver 3. 0a. My previous mouse, wireless laser Mouse 5000 connects fine but the left click button is inadmissible about half the time so I bought the Wireless Laser Mouse 6000 v2.0 to replace. Laser mouse 6000 v2.0 works fine on my laptop with the usb receiver that comes with it, but I would like to use this mouse if you use my office receiving office 3. 0a that connects my microsoft comfort keyboard 1027 and all other previous microsoft mouse that I have owned. I downloaded and installed the latest drivers point software and smart and still it does not detect or connect the mouse 6000 v2.0.

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  Hi Mburton8899,

  It must have the same version of the receiver in order to work properly. Unless the mouse is bluetooth, it can only pair with the USB dongle, with which he came.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Qosmio F20-155: how to use BT to share files with the mobile phone

  Hello
  I HAVE TOSHIBA QOSMIO F20-155, BUT I DON'T NO HOW TO USE BLUETOOTH TO SHARE FILES WITH MY CELL PHONE
  PLEASE HELP ME

  Hello

  First a simple question: are you sure that your laptop supports Bluetooth?
  AFAIK the Qosmio F20-155 was delivered without the BT module.

  In addition, if you are not sure if the phone has BT then you can check the bottom of the unit. It should be placed a label BT if the Bluetooth has been installed.

• Bluetooth Stack for Windows by Toshiba with Microsoft Wireless Laser Mouse 8000

  I use the battery Bluetooth for Windows by Toshiba - Version v5.10.01 (T) and I am trying to connect to my Microsoft Wireless Laser Mouse 8000. But the Bluetooth stack does not even see the mouse.

  It only works with the dongle... but I don't want to use a dongle when I already have Bluetooth installed in my laptop.

  Any suggestions appreciated

  Hello
  Before starting any discussion can you please tell us which laptop model you have?

  BTW: What is your BT mouse has own dongle BT?

  See also http://aps.toshiba-tro.de/bluetooth/pages/faq/keyboardnotworking.html

  Good bye

• Re: Logitech mouse travel Bluetooth no longer works with my Satellite A300 /.

  While happily using my Logitech Bluetooth Travel mouse, all of a sudden it stopped works, it was a mouse problem, I put a new battery in thought, but still does not. Took a look in the Bluetooth settings and it still showed here, at this point, the computer was still in warranty. Later, I tried to connect my mobile phone and that worked out fine, so I was now convinced that it was the mouse. Rang the store where I bought it, mate so bad, we are not interested in helping you... Thank you!

  Some time later I had the chance to try the mouse on another computer, hey presto, it worked well... yay maybe he'll now work on mine... no luck. So now I think that there must be a problem with my laptop... and of course the warranty is now out of print!

  I have now deleted the settings Bluetooth Laser mouse, thinking that perhaps a new search and installation might solve the problem, but now when he sees my phone could not connect to it and he even see all Laser mouse.

  The version of the driver he used is 5.0.2518 which is probably what came with the computer. As far as I know that I have never updated.

  It all seems strange that one moment that he works and the other is not... in any case it is interesting to try to update the driver software > or I am barking the wrong tree.

  Any help would be appreciated.

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  I agree with the hammer. Try to update the BT software and make sure that BT is successfully activated.
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• Driver Wireless Laser Mouse (PA3706E-1ET1) problem software on Windows XP

  I have a Toshiba Wireless Laser Mouse PA3706E-1ET1 that gives a serious problem with the MouseDriver.EXE software provided on the CD with the mouse.

  * First release _ * _: when you install the driver on the CD I get an error message saying that they are not certified by Microsoft. The documentation that came with the mouse has an additive brochure that says about it and ignore that the software works without any problem.

  * _The issue_ *: with the mouse driver, I get a mouse icon in the windows taskbar and clicking on it will allow me to set up all the extra buttons running. Everything works very well at this point. The problem occurs when I try to shut down Windows (this is Windows XP) it will fail to finish. It seems to me close a few icons in the status bar, but then it stops. I can click on stop again and it still will not close. If I click with the right button on the mouse icon of toshiba in the windows taskbar and click EXIT in the drop-down menu, then shut down Windows and then stops. It seems that the mouse driver is to avoid a stop down. This is what is displayed in the event viewer:

  Event type: WARNING
  Event source: USER32
  Event category: no
  Event ID: 1073
  Date: 02/07/2009
  Time: 10:53:03
  User: NT AUTHORITY\SYSTEM
  Computer: PC
  Description:
  The attempt to shut down the PC

  For more information, see Help and Support Center in [http://go.microsoft.com/fwlink/events.asp].
  Data:
  0000: 00 00 00 00...

  * _Third issue_ *: it is serious, I have Microsoft Virtual PC. When I launch and run any VPC I get a blue screen of death. The error is DRIVER_IRQL_NOT_LESS_OR_EQUAL and the offending component is SysMouseFilterF3.sys.

  If I uninstall the mouse driver that disappear from all of the above questions. The mouse works but not all buttons. Scrolling the mouse left + right, vertical and the back and buttons before work, but the parchment of horizontal tilt and two additional buttons do not work.

  I can't find any mention to my model mouse on Toshiba or the Internet in general. Is there an updated driver for this mouse or in any way I can solve problems above without losing the functionality of the extra buttons?

  -Andy

  Re: Toshiba Wireless Laser Mouse PA3706E-1ET1 (which is appears as 'Sysgration USB mouse' in hardware)

  Yes, Andy, I have the same problems with this mouse. No driver updated (or even original) with a view to anywhere.

  Called Toshiba - all they could suggest "just use the drivers on the CD" and unable to offer any other suggestions!
  No drivers on PC World UK (seller) or Sysgration site or the other.

  Author of the driver (info email the driver DLL) contacted but no response until now.
  SysMouseFilterF3.sys does not seem to be the culprit because it causes a blue screen of death on the startup of the system.
  In order to get the mouse to work I just uninstalled Sysgration drivers and delete the mouse in the hardware list.

  Windows Xp then tried and it seems to work ok with driver default for Microsoft - but only right + left, scroll, front + rear, Alt + Tab appear to function.

  Colleagues, it takes up to a new driver appears!