Problems when purchasing Adobe Creative Cloud (student)
Hi, I bought Adobe Creative cloud as a student yesterday. When I upgraded Adobe Photoshop CC (2015) among the Cloud Creative applications, I get only a period of 30 days, I ve tried to sign and again and PS unistall and install again, but it's always the same message once the download is complete. When I open the program (PS) and choose "activate licensagreement" and enter my email, I told Don t have any account, but I m at the same time signed on this account on creative.adobe.com? No idea why it doesn't work?
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
Tags: Adobe
Similar Questions
-
Euro and US Dollar when purchasing Adobe Creative Cloud
Hello
Here's my problem. When I choose to buy Adobe Creative cloud, I check in the bottom left "US Dollar", and so the price is changed.
But when I click on 'Join', the amount is in euros and MUCH higher. Why is this and what I actually, pays a $ or euros, because once again, the diference is double?
Hi Alex,
Please do not forget to select the correct region while placing an order. You can find it at the bottom of the page.
Thank you
Kapil Malik
-
Problem when installing Adobe Creative Cloud Desktop
Hi, I "m trying to install the CC desktop application in a Mac Pro with Yosemite and when the application is installed, suddenly crashes and I get the following message. Could you please help me? Thank you very much
Please follow the steps below:
1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.
(2) trash Adobe Creative cloud from Applications Eh well.
3)
Click on the link below and download & run the cleaning of Adobe tool:
Select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "
4) click on the link below and download file Creative Cloud install and use the same to install the creative Cloud Desktop application.
-
I have purchase Adobe Creative Cloud 12 month prepaid plan. When I enter my code to redeem at the back it is said that his draw. I buy at Fry Electronics in Las Vegas, Nevada. How can I sole this problem?
Please refer to: FAQ: How can I share my membership creative cloud?
-
My Adobe Creative Cloud student kit is paid, but I can't find it anywhere? When I go to 'products', I find only Brige Adobe that I downloaded for free.
It's fixed! Thanks to the very useful CAT!
-
Hello, I've faced the same problem when you come creative cloud in the loaded application tab and nothing appears.
Hi Vlad,
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Thank you
Yann Arora
-
Hello, when installing Adobe Creative cloud, you get the error: program stopped working "Adobe Creative Cloud" Windows can check online for a solution to fix this error on the Internet. The next step really is to get an online solution and close the program, close the program. Signature of the problem:
Problem event name: BEX
Application name: Cloud.exe Creative
Application version: 3.4.3.189
The timestamp of the application: a 56702, 75
The name of the module with the error: StackHash_0a9e
Version of the module with the error: 0.0.0.0
The module of time with error stamp: 00000000
The exception of compensation: 00000000
Exception code: c0000005
Exception data: 00000008
OS version: 6.1.7601.2.1.0.768.2
Language code: 1049
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
uninstall all cc on your computer.
clean a http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
suspend your antivirus/antimalware
Right-click on the file to install the desktop application, and then click "Run as Administrator".
-
When installing adobe creative cloud cc, encounters the error code: two hundred and thirteen.what can I do?
I don't see a specific fix for this.
go through these steps, download, installation or update of Adobe Creative Cloud applications error
-
Adobe Creative Cloud Student Edition for one year only?
Can I renew the Adobe Creative Cloud Student Edition again and again after one year as long as I am a student?
Hello
Please see Creative Cloud for business / training FAQ
Kind regards
Sheena
-
I bought Adobe Creative Cloud (student), but Adobe Application Manager says "trial has expired", I tried restarting and disconnection / connection and the message is still there. I have a Macbook pro of the retina 2015, Mac OSX Yosemite. I bought the pack today. the applications run, but it's confusing, the trial message remains displayed in the Adobe Application Manager.
Hi Gricel, please follow the steps mentioned below.
- https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
- https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Make sure that you update creative cloud to cloud creative install app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
-
I need assistance to purchase adobe creative cloud as a student?
Adobe Creative Cloud for students
I am 13 and at the elemantary school. According to the guidelines, I think I'm eligible for student price. But I don't know how I'm going to buy it, I need to know what type of evidence I send check I go to a school, etc. My school is ready to assist me with my purchase, but I need to know first what I need evidence.
See the link below:
https://creative.Adobe.com/plans
You will need to provide proof of eligibility.
-
Fuse is available when I purchase Adobe Creative Cloud?
Good afternoon
I wanted to subscribe to the monthly adobe creative cloud, but I couldn't see fuse as one programs I could download. I just wanted to know if it is available through cloud creative or not. I live in Spain.
Thank you.
What is in the set of Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
If it is not in the list above, there is a separate purchase
-
How can I purchase Adobe Creative Cloud in Pakistan?
I am a student and I want to buy Adobe for personal use. How can I purchase the Adobe Creative cloud in Pakistan? There is no Authorized reseller in Pakistan. Please help me out there. Thanks in advance.
Please check below:
Thank you
Bev
-
Adobe Creative Cloud Student edition
I downloaded the Adobe Creative nails student edition two weeks ago and still have not been able to download it. The order status pending eligibility document, and I wonder how long it will take or if there is anything I send will speed up the process because I'm really work. We hope to hear from someone, thank you. Sylvia
Hi Sylvia,.
I approved your order for publishing CC student and Professor (one year) and will be available for download within a few hours.
See please download and install creative Cloud applications to problems during installation.
^ Ani
-
Submit academic proof for Adobe Creative Cloud Student and Teacher Edition
I was contacted to validate my academic status for Creative Cloud student and Teacher Edition I bought via adobe.com on May 14, 2014. The education FAQ page (http://helpx.adobe.com/x-productkb/policy-pricing /education - faq.html) States:
' Submit your pro ". eligibility when you place your order. If you have an order in progress, click my orders in your Adobe account, then click on submit Prphew. »
However, when I go to the page my orders, there is no link saying 'submit the evidence '. I have my evidence readily available, but I am not sure how else I can submit it.
told me my subscription would be cancelled in if I couldn't prove my academic status within 14 days (he was sent July 2) and am still waiting for a response from Adobe taking care of the customer . So, any help would be greatly appreciated.
Proof of ID http://www.adobe.com/store/au_edu/academic_id.html is the only link I have
Maybe you are looking for
-
Firefox ends not tasks in Windows.
What is happening is that Firefox is rest as a process in the background in Windows 8.1 update 1. Whenever I run Firefox, there are no navigation and requires a reboot of the system to correct. There must be a better way to get around this. I have sc
-
Satellite C50T - A - 11 d - touch screen does not work
Searched - Microsoft and Toshiba drivers and find NOTHING - in fact in the box drivers from Device Manager - under Hid compatible touchscreen - I disabled and enabled it, tried to download the latest version of the driver - said this is the latest dr
-
Atrix HD: Circles Widget crashes after update
My circle widget freezes and crashes after a period of time since the new update. I had not had this problem before. Is anyone else having the same problem? To fix it, I need to stop the process with the system board and the widget restarts.
-
Update problems causing several problems.
First- I received notice that Windows cannot be updated for some time. I tried the fix where I am to empty a folder and reset it according to the instructions in the menu help. THST didn't work, so I found a forced update on a MS site that was suppos
-
HP CC522A - size of the PRINTER HP LASERJET COLOR MFP M775DN 700
HP CC522A - size of the PRINTER HP LASERJET COLOR MFP M775DN 700