Problems with Adobe CC on a Mac desktop application?

Anyone having problems with Adobe CC Desktop App on a Mac? I tried several chat sessions with Adobe to never get problems solved! They basically say it's our ISP? But we have no problem with other machines in our shop all the OS10.10 Mac machine! I can connect and access to the home screen, but when I try access the apps to screen all I get is the spinning wheel and then the error message download error, cannot access server, please check your internet and firewall settings! No firewall issue or the internet.

Thank you, Rick

Please check the steps referred to in the help documents.

  1. https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  2. https://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html

I hope this helps.

Tags: Adobe

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