Problems with Benq DC C 700 digital camera on the Satellite L30 105

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  Try this and see how you go. Good piece of software...

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  I appreciate your efforts to resolve the issue.

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  1. You receive an error message when you connect the device to the computer?
  2. You are able to access the other USB devices on the computer, except the camera and SD card reader?
  3. What happens when add new device? You receive an error message?
  4. What is the number and the model of the camera?

  See the link below and the fixit tool available, check if it helps.

  Tips for solving problems of USB devices

  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

  If the fixit tool above does not solve the problem then check the status of the camera on the computer by using the Device Manager.

  Open the Device Manager

  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Device-Manager

  I hope this helps!

  Halima S - Microsoft technical support.