PROBLEMS WITH DELL OPTIPLEX 380

PLEASE SOMEONE CAN ME TELL WHY ALL MY OPTIPLEX 380 DELL COMPUTERS GIVING CLEAR AMBER.  I CHANGED THE POWER SUPPLY.  THEY ARE ALL NEW COMPUTERS, WE GOT JUNE YEAR LAST. CAN SOMEONE HELP ME SOLVE THIS PROBLEMS. WHAT ARE THE CAUSES THAT?

Thank you...

Andy.

Hi Andstino,

If it is, I would like to ask you some questions about what I want to make sure that we get at the bottom of the problem for you. Some questions will be asked to remove components of the system, so please make sure that you disconnect the power cord to the back of the system before making these.

(1) turn on the system. Can you tell me if the power button flashes orange or orange fixed? Could you also tell me if you notice any diagnostic LED remains lit - these are labelled 1,2,3 and 4 and are nearly taken before headset

(2) Please remove all devices to the back of the system and turn on the system. This affects the power LED or Diagnostics LED button

(3) have you added components to the system of cards for example video, his etc...

(4) Please, open the system and remove the following:

(a) cables for power and data from hard drives and optical drives
(b) PCI/PCI-Express expansion card
(c) the memory of the system
(d) the system fan

(5) with the above removed, reconnect the power cord to the back of the system and turn on the system. Please take note of what happens with the power LED button and the diagnostic lights

(6) if there is no change in the LED or Diagnostics LED power button, remove the power cord from the back of the system and remove the following:

(a) Panel of e/s cable
(b) CMOS battery

(7) with the i/o panel cable and the CMOS battery removed, please connect the power cord to the back of the system. The system should automatically try to turn it on. You hear the beeps of the system? If so, can you tell us exactly what you mean?

If you need help with the removal of these components, please see the manual here: http://support.euro.dell.com/support/edocs/systems/op380/en/index.htm
Please keep us updated on how you go!

Tags: Dell Desktop

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    Jason.

    Yes. I tried this option.  It's the same thing.  (hang after Intel Boot Agent).

    The motherboard of the server has been replaced, and I am currently re - install the updates... Already updated the BIOS which is come with this (2.2.2) server could not update 2.5.2.  I'm now trying an update of the idrac.  All these problems with the updates are frustrated to no end.

    Jason.

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