Problems with encrypted Prestige 2 TB drive and Windows 8.1
So I have an Iomega 2 TB external hard drive of Prestige that has been and is still working very well. I recently updated my computer to Windows 8.1 and now when I connect my hard drive to my computer, the Iomega encryption software does not recognize the drive is connected, so do not let me unlock it. I tried to connect to another computer running Windows XP and the software recognized and unlocked it very well, but as the reader has a GPT partition style, I guess that's why this computer would not read the drive, once it has been unlocked. So basically my question is is there a way for me to access my disk encrypted on Windows 8.1 or if not there at - it other software I can use to unlock it?
Oh also, the reader communicates with my computer as when I plug it into the virtual CD with the Iomega utility encryption Setup appears, it's just the actual program does not see the drive.
Good then I discovered why my hard drive did not work properly. After contacting the support of microsoft, it turns out that the Windows update 8.1 some chipset drivers had not updated and therefore to prevent playback of my disc. in any case, just the display in the case where a person has a similar problem.
Tags: Lenovo Products
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Hello
Thanks for posting your query to the Microsoft forum.
I appreciate your efforts to try to solve the problem and I will definitely help you with this.
BITS may stop if there is corruption in the Windows files, we can try these methods to solve them.
Method 1: Run SFC scan
I suggest that you can exercise SFC scan and check if that helps. The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions. It is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.
See the link: use the File Checker system to repair missing or corrupted system files
If this does not help, follow method 2.
Method 2:
Please try these steps below and check:
- Press the Windows key on the keyboard
- Type command line
- Right click on and run as administrator
Step 1: Run the following command at the command prompt with administrative mode.
SC create BITS binpath: "c:XwindowsXsystem32Xsvchost.exe - k netsvcs" start: delayed-auto
Step 2: Run these commands one by one in the box RUN or 'Command Prompt'
regsvr32 oleaut32.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
regsvr32 msxml.dll
regsvr32
softpub.dll
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Step 3: Restart computer
You can also download the Windows 10 from the link below and check.
Download Windows 10 and run the installer from the desktop.
Note: I strongly recommend to back up all your important files and folders on an external storage device before performing the installation.
Please post back with the results. We will be happy to help you further.
________________
Thank you best regards &,.
Isha Soni
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