Problems with error Windows Media Player, that Windows Media Player is not installed on the computer.

We have a computer that is running Windows 7 and (I think) Windows Media Player 12.  When I start ==> all programs ==> windows media player, the program starts and it seems to work.  It is a work computer, so no video or audio file is saved.

We have an online seminar that the user wants to participate in, and when we click on the link to get the webinar, an error message appears saying that Windows Media Player is not installed on the computer.

We use Firefox (version reasonably updated, but do not know which) for internet.

I used the "fix it" tool on the website of Microsoft, but that does not solve anything.  He said it sets some configuration settings.  I thought that maybe uninstall and reinstall it can work, but I can't understand completely uninstall because it isn't in my list of programs in the control panel.

Any suggestions?

Thanks for any ideas you may have.


(Moved to programs)

Uninstall and reinstall could be done by searching for and opening the option "turn on or off Windows features", but I don't think it will help.

Instead, what you need is a Windows Media Player plugin for your browser (Firefox).

But before you spend effort on it, I would test to see if it's really the solution.  Try to join your webinar with Internet Explorer (where the WMP plugin is built).  If it works, you can be reasonably sure to know how to make it work with Firefox.

Tags: Windows

Similar Questions

  • Get the error 'windows wireless service does not work on this computer' diagnose in Wireless adapt

    Get the error 'windows wireless service does not work on this computer' diagnose in Wireless adapt. The same is not solved.

    I'm unable to locate networks wireless on my Windows 7 PC. Help, please.

    Try to uninstall/reinstall the drivers for your wireless network. You should be able to get them from from Toshiba Web site.

    I hope this helps.

  • Digital mp3 player is not detected on the computer.

    Original title: my phone dosnt recognize my drive digital mp3. When I plug it into the usb port do not get an icon. so I can't load music can help you



    Thanks for posting your question in the Microsoft Community Forums!

    If I understand the question, digital mp3 player is not detected on the computer. Please let me know if this is not correct.

    Before I continue with the troubleshooting steps I may need a few more details to better understand the issue.
    1. what operating system do you use?
    2. do you receive any error messages?
    3. are you having the same problem with other USB devices?
    4. have you tried plugging the machine into the other USB Ports?
    5. did you of recent changes on the computer before this problem?
    6. What is the serial number and model of the MP3 player?
    Method 1:
    We will first try to plug in other USB Ports and on another computer to make sure that there is no problem with the digital mp3 player.
    Method 2:
    If the first method does not resolve the problem, run the hardware and devices Troubleshooter and check if it helps.
    Hardware devices do not work or are not detected in Windows
    For more information, please see the link.
    Respond with the required information so that we can help you solve the problem.
  • Windows 7 wireless error - 'Windows wireless service is not running on this computer.

    I've recently upgraded from Windows XP to Windows 7 and have been happy using computer and connection to wireless networks. Shut down last night, and when I turned on the computer this morning, I noticed that he was not to connect to my home wireless network. Thought my network might have a problem then rebooted my router, but everything works and my other computer is connected. A Windows "diagnose" the problem and got the error message "windows wireless service is not running on this computer. Tried to fix the problem, but could not be determined. Now don't know what to do. Plugged into my router with a cable, but wireless seems quite dead. Any suggestions?

    Thank you

    TO activate the wireless service: click Start, type services.msc and press ENTER. Scroll down to 'wireless zero configuration' and right-click on it and select Properties. Set it to automatic and not Diaslbed and press the Start button, and then click OK. Who should start the service.   My "> favorite sons |" Computer tips contact | "Widget" programs (join my [email protected] team!)

  • Windows Phone 8 is not detected by the computer


    Recently I tried to connect my phone to my computer windows, he chrges but didn't appear on the computer.ive tried to connect my ch yoke, but it will not pick up. Ive tried uninstalling the usb device controllers manager but whil im making it run on my keyboard and mouse.

    Help, please

    Original title: Usb port giving power but not showing devices


    Thanks for posting in the Microsoft Community Forum.

    I appreciate your efforts to resolve the issue. According to the description, I understand that you can not see your phone in windows Explorer when you connect to the USB port. This could happen have come into conflict with the existing application in your computer. I can understand the frustration when things don't work as expected.

    I would like you to provide us with more details so that we would be able to find the root cause of the problem:

    1. What is the brand and model of your computer?
    2. What is the brand and model of your phone?
    3. Were you able to see your phone under Windows Explorer before?
    4. You have recently made any changes to your computer?

    In the meantime, I suggest you try the method:

    Method 1:

    Try running Microsoft fixit to hardware devices do not work or are not detected in Windows.

    Follow the link:

    Try to connect to another USB port as well and check if it is detected.

    You can also read our article on Windows Phone 8 is not detected by your computer

    Hope this information is useful. Please do not hesitate to answer, in the case where you are facing in the future other problems with Windows.

  • CAN windows 7 64 bit oem installed on the computer d4650y

    CAN windows 7 64 bit oem installed on the d4650y?

    charlesq wrote:

    CAN windows 7 64 bit oem installed on the d4650y?


    May be it can but legally cannot because when asked this question you know the DVD is is not belong to the laptop.

    Kind regards

  • Premiere Pro error saying Media Encoder is not installed (it is)

    I am trying to export a sequence of first Pro CC 2014 to Media Encoder CC. After changing all the export parameters for what I want to in the first, I'm going to click on queue and the message "Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to".» I have Media Encoder open right now. No idea why they are not in communication? I use a Macbook Pro btw.

    You need SOUL 8.0.1 to match this version first. The most up to date for both is 8.2.0. Try clicking on help-updates in each program rather than using CC updater.

  • Problems with error Windows Audio and Control Panel "one or more of the audio service is not running.

    I'm a bit of a technophobe, but I'll try to explain my problem, I got better.  I recently had a problem with Windows 8 and refreshed my system.  After refreshing, I installed AVG Anti-virus and that's where my problems really started.  After installing AVG I have no sound and my control panel usually pop up.  The box is displayed but there is nothing in it and it sorts just of sticks, frozen.  I tried the fixes recommended to fix my sound. The speaker in my taskbar icon has a red x on it and when I try to open it it goes right to the problem-solving mode, then comes up with "one or more of the audio service is not running.  When I try "run services.msc' and try to start Windows Audio through Services I get error 0x800706cc.  I tried to uninstall AVG and reboot, but it did make a difference.  Please help, this leads me to the madness now.  Nothing I try seems to work!

    Installation of AVG is when the problems started, I would start by undoing that.  Since the normal uninstall did not help, use system restore to return to a work situation.  Check here and use the #1 option.

  • 6000 wireless mouse does not work with error Windows XP "it has not been verified with the Windows XP Logo."

    Original title: Wireless mobile mouse 6000 will not work on XP but when I bought it iwas sure it worked with Windows 7 and Windows XP.
    I bought a mobile wireless mouse from microsoft for more than a year for use on windows 7. When I bought it, I thought that I remembered, it also works with Windows XP, but I can't get the software to complete. I get an error message saying: it has not been verified with the "Windows XP" logo. Is it true, or is there something else wrong.


    The Wireless mobile mouse 6000 is compatible with Windows XP. I suggest that you download the drivers for the Windows XP operating system from the link provided below and check if the problem persists.

    Mobile Mouse 6000 wireless

    You can also get in touch with Microsoft hardware support for assistance.

  • Always problems with my windows xp - I am not the administrator more?

    The restore option has not worked but thanks. The problem is that we use this station as our computer for UPS shipping. The software is no longer opens upward. I contacted UPS and after some troubleshooting we determined that it may be a bug in my windows. Reason for this is that when we tried to rename the folder UPS in my drive c: the computer wouldn't let me. Than any other while it says that I am the administrator, that indicates that I am not. The only thing that has changed from one day to the other is that the computer has been disconnected accidentally, would it? All other functions of the computer seems fine. Any suggestions?

    The quick test to check if you are administrator must right click on the button 'start '.  If "Open all Users" is one of the choices that is displayed in the pop-up window, then you're probably administrator.

    You seem to be confused in regard to access to the files and folders as authorities apply to administrators.  Permission-Wise, directors are like any other user and can be denied or granted access to any file or folder.  The only feature that administrators have that standard users are not is the ability to change the permissions on any file or folder.

    The most common problem that arises when power is disconnected unexpectedly on a computer is damaged disk sectors.  If the computer just happened to write to disk when power is interrupted, this sector and those who surround him he might have been damaged.  Therefore, the first thing to that after such an event is to perform a disk check complete with repair options (or/r option specified on a chkdsk /F).  Procedure for that is here:

    "How to perform disk error in Windows XP check"
      <> >

    Note that for the system disk, verification will be made at the next reboot of the system, can take hours to perform, and can not be interrupted.  Do during the night or when you won't need the computer for awhile.

    About the inability to move the UPS folder...  Is not unfamiliar with this 3rd party software, it would be useful to know what the UPS Directory directory resides in and the error message you received when you tried to rename it.  Remember that if the directory is already used by an active program, it could refuse to rename even with permissions.  You will need to start safe mode and rename it from there.


  • His Windows logon (7) does not play when the computer starts with the automatic logon.

    If I understand my Internet search, that this is a classic problem with Win7 and Vista I had my sound connection at startup of the computer each time. It comes, of course, with the sound of starting Windows (i.e. before opening of session) disabled.

    When I log out and then log in again once I get acoustic logging, so the question is about the AutoConnect at startup.

    I would really like to know if there is any small hack or trick that I could use to allow me to get a sound at startup to logon without having to connect.

    NB. There is no security issue on automatic logon, because it is a home computer and I live alone.

    Thank you very much
    Philip Goddard.

    I'm having the same problem, I think I'll call dell and see what they say, I integrated 5.1 audio so I guess that there is no sound card. I'll post my results

  • 8.1 Windows disc included and already installed on the computer

    I received my new 9020 OptiPlex with Windows 7 and accompanying the expedition's 8.1 for windows 8.1 Windows recovery media products. The drive says that it is already installed on my computer. Where? I cannot locate and hesitate to put this disc without knowing what to expect. Any suggestions or ideas?

    This disc that says the Applications already installed on your computer IS NOT a recovery DISK.  Its a driver disc.  Dell is not provided recovery media and hasn't since about 2006.

    I recommend you to get a good SHOW of 16 or more USB Flash drive and make a usb boot DBAR flash recovery.

  • Windows 7 SuperFetch is not running on the computer.

    Original title: windows 7superfetch

    I am real new to computers, I read some responses on superfetch, do not understand, is not runing, I thnjnk, it should be. Neve got this messge befor. Pleae help

    My computer started the slow startup. I ran each AntiVirus, AntiMalware, etc program I can think to... I don't think it's my problem. Sometimes, I have to use the button reboot several times to finally load Win 7. After that, it loads my computer works very well. I went to control panel > systems and security > check for performance issues and outcomes, said that SuperFetch is not running. He also said that my computer is automatically configured to run programs at startup.
    I recently increased my RAM from 4 GB to 16 GB but decided to revert to the original 4 GB sticks, hoping to solve the problem. There can be no! I did no other hardware or software changes.
    Question: How can I turn the SuperFetch (and I have to do this... I'm not sure that it was never activated).
    What programs are required to start Windows 7 (I did not bring any changes).
    Also, I booted from my program disk and ran the repair program... no improvement either.
    I would appreciate your help,

    Thank you



    Press Start then type services.msc

    Press enter

    Press on continue in the UAC window

    When the services window scroll of superfetch

    Right-click on it and select Properties

    Under Startup Type, select automatic

    Under Service status, press Start

    Press on apply, Ok

    Close the window

    If problems with the boot, you can perform a clean boot to determine what is causing the problem.

    There's a Fixit here: perform a clean boot to determine if background programs interfere with your game or program

    Use Msconfig to disable startup items which are not necessary for windows startup

  • Windows 7 Aero does not work after the computer and Lync 2010 screen sharing session force shutdown

    Hi guys,.

    I can't activate Aero, my theme is stuck on Basic after that I got a power issue and forced stop running Lync 2010 screen sharing (this disables Aero but it turns on when the sharing is stopped).

    I'm running Windows 7 Ultimate x 64 on a workstation with the following specifications:

    CPU: AMD Phenom II X 4 955

    RAM: 16GB DDR3 Corsair

    GPU: nVidia GTS 450 (1 GB of GDDR5 memory)

    My Windows experience index is 5.9 (determined by HDD SATAII, the rest scores are higher than 7).

    Troubleshooting I executed before writing these lines:

    • Updated my nVidia drivers
    • Checked the themes and DWM Session Manager services, both started, both the Auto value
    • Ran the store built, the problem cannot be resolved
    • Running the Wizard Microsoft Fix It, he pointed out that my graphics card does not support Aero Glass

    So the GPU is not the problem, I've been running Aero until this problem has occurred.

    Any ideas?

    Thank you!


    It is better suited for the IT Pro TechNet public. Please post your question in the TechNet Forum.

    You can follow the link to your question:

    The customers TechNet Lync and devices Forum

  • Windows 8 closed do not turn off the computer.


    I got windows 7 64 bit and everything worked fine, after the upgrade to windows 8, I had to update some drivers that was expected.  I remember very well not have problems during shut down my computer, I would choose Shut down and my computer would be closed and turned off as it should. Is that after a few weeks of running Windows 8 when a started problem where my computer wouldn't turn itself turned off after windows stops. I thought that maybe do a complete reset fresh windows 8 could solve the problem, but after reinstalling everything that I still have the same problem where my computer not power off. I tried disabling "quick start" to update my BIOS of motherboard.

    Anyone else have a similar problem that they were able to fix?


    It turns out that there is a CMOS bug with my motherboard.  What I did to solve this problem is I have reset the settings in my BIOS AND I cleared the CMOS to its default (see the manual of the motherboard manufacturer for instructions on how to reset the CMOS settings), for mine, I used a jumper.

    Now, my computer stops correctly and goes off as it is supposed to.

Maybe you are looking for