Problems with files missing .msi prevents me to uninstall QuickTime and iTunes.

When I try to uninstall QuickTime or iTunes (which uses QuickTime) I get the following dialog box:

"The feature you are trying to use is on a network resource that is unavailable."

and

«Click OK to try again or enter a different path to the folder containing the installation package «QuickTime.msi "»

in the box below. »

and

"Cannot delete this version of QuickTime.  Contact your technical support group. »

I tried to delete these programs via "Add/Remove Programs" and also the program of uninstalling 'QuickTime '.

but I still get the messages above.

I did several searches for "QuickTime.msi" but it just never came up.

Please, suggestions, help, anything!

al4one

If yu have already installed iTunes, then follow these steps to get rid of the different bits of it and then run Ccleaner:

http://support.Apple.com/kb/HT1925

Then re-boot and download and install the latest version of iTunes.

your copy if XO MUST be uo until then with sp3 and all the following hotfixes to properly perform this procedure.

See you soon,.
Jerry

Tags: Windows

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