problems with hp printer photosmart d110 - connectivity

More often than otherwise, I'm going to print to this printer from one of our laptops wireless and it won't print.

Whenever this happens, and I run a wireless test, the printer is still fine.

The printer appears in my devices window and seems to be fine.

Troubleshooting never translates into a response.

Usually, when this happens, the spooling print window that displays the status of print jobs says that the printer is offline.  I removed the checkmark next to "use printer offline" last time it was is past, and that it's worked.  I had tried before anything will do, but thought that perhaps it has been fixed once for all this time.  Especially since I saw in another post this fixed the problem of someone else.

Tonight, it doesn't print, says nothing about being offline, but just says: "error" in the status column.  No other information.

At the top of the list in the window where I can put as a default value, select this option for use in offline mode, etc., the word 'connect' appears.  It is not an option... the word is gray when all the other words are in black characters, and clicking it has no effect.

I can always choose the printer of course, he sees the laptop on the network and it seems normal until you try to print.

It doesn't seem to matter what laptop that I use, I'm having this problem with both.  I also had problems similar with this printer using any other wireless and portable.  So I don't think that it's the laptop, operating system, or anything with the network, just the printer itself.

Suggestions?  I wish that there is a quick fix.  I'm starting to think that it is defective.

Hi SRS12,

Is model # D110 you printer a or b?  Here are some steps I take for a quick solution when a printer was working wireless and suddenly quit.

  1. Make sure that the print queue is empty.  If delete you it, or if it was already empty and you can not print, take the next step.
  2. Download and run HP Print and Scan for Windows doctor.  If there is no change, go to step 3.
  3. Reset your wireless network, as described in the following link.  Click here

Let me know the results.

Good luck!

Tags: HP Printers

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