Problems with our internet connection

Hello, I have a all in one HP touchsmart PC (running windows 7), and he has problems with our internet connection. I dot know if it is in the right section, but this seems to be the best in the class.

The rest of my house to connect to our router fine (iphone, iPad, computer laptop) except this PC. I CAN connect to the router, but 5 minutes or later, he has a X red on the connection and said "the settings saved on this computer do not match the requirements for the network" I looked everywhere online for this, but it remains stubbornly disconnects every time.

I tried to delete the network and try again, but he still has a red X and the message more each time. I tried to connect and Ethernet cable, still no luck. I am very desperate to solve this problem, because it's what I use for games. Can someone help me please? It would mean the world to me if someone could help me solve this problem.

If you don't mind keeping this Ethernet cable connected, you might have a solid connection if you come to turn off the wifi connection completely and rely only on the cable.

Here's how:

  1. Press on + R to display the run box, type ncpa.cpl , and then press OK.
  2. Right click on the wireless network connection and choose disable.

That's all.  You can always reactivate if you wish.

Tags: Windows

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