problems with scan to computer

I try to scan to my PC and get the same error message on my computer that I need 'upgrade of the LCD screen' I don't seem to be able to upgrade.  How can I do this? THX

Run the doctor print and scan and check the results.

http://support.HP.com/us-en/document/c03275041

Let me know the results.

Tags: HP Printers

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