Problems with sending sms and calls blackBerry Smartphones

Hello

I recently me a:

BLACKBERRY 9300

Smartphone (3G, WiFi)

V5.0.0.977 (platform 6.3.0.63)

Band 3G 1,2,5,6

v3.8.5.85 cryptographic kernel

version 1.0.91.633t of brand

Configuration of micro Edition: CLD - 1.1

Micro Edition profile: MID - 2.1

Micro Edition JTWI version: 1.0

Micro Edition Media version: 1.1

Micro Edition PIM version: 1.0

Micro Edition File version: 1.0

Micro Edition bluetooth version: 1.1

Micro Edition location version 1.0.1

Micro edition security and trust services (APDU) version: 1.0

WLAN version 4.1.1.30

and I seem to have a unique problem.

I'm on giffgaff (who has the phone accepts very well), but...

1. I can only call a few people in my contact list. (at every time without problem) where others it disconnects right away when I try to call.

2. I cannot sms only to individuals who have already sent me an sms, I can carry on a conversation but does not start with someone.

3. some people I can txt I can't call and visa versa.

I tried to make calls and txts in different places and times with the full signal strength. As I tried all the proposed problem fixed here. Yet, I still have the problem. I don't know if people have hurt to put a hand on me.

any help with this would be much appreciated.

sincere greetings

Thanks for your detailed description, which helps us a lot. I recommend that you download blackberry protect and do a full backup. After the backup, please try reloading your software through blackberry desktop software or wipe a complete security. NOTE: all data will be lost during a wipe.

Tags: BlackBerry Smartphones

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