Problems with the application mail in Windows 8

Original title * app email windows problem 8

my windows mail 8 app suddenly stopped receiving and sending e-mail, but they are received in the mail from bt

Hi Neil,

Thanks for posting your query on the Microsoft Community.

As described in the question, I understand that you are unable to send and receive emails.

This issue would have occurred due to corruption Mail app.

I need some information to move forward.

1 did you changes to the computer before the show?

2. which email account you set up with Windows mail app?

I suggest you follow the methods to check if it solves the problem:

Method 1: Run the Windows 8 App troubleshooting tool.

This utility automatically solves some issues that may prevent your running applications, including the suboptimal screen resolution and security or incorrect account settings:

http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Method 2: Follow the instructions in the link below:

What to do if you have problems with a soft

http://Windows.Microsoft.com/en-GB/Windows-8/what-troubleshoot-problems-app

I hope this helps. Please let us know the results. We will be happy to help you further.

Tags: Windows

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