Problems with the "Select tool?"

Because I have updated the latest version of Adobe Illustrator on cc, the "Select" tool does not correctly. It does not scale the rectangle shapes (made by the tool 'Form') using the "select" tool (all other forms work fine). I tried to contact customer service at this topic and it seems that it is a software update. I asked an ETA, but was initially ignored, and the 2nd time said they could not provide me with this information yet, only that he had been sent to the engineering team. I have projects and patterns to talk of the possibility of those not being not on the time and all I was asking for a was an estimated time that the glitch would be fixed and then nothing more said, I booted from the live chat. At this point, I am furious because I tried to be patient ALL day with the customer service team and that's how I'm treated... All I want is a time on how long it usually takes to update glitches can be solved. Even if it takes a month, it would be nice to be able to provide this information to my people.

Zewster,

It seems that the problem is a bug that is limited to only one of the MAC versions starting from 10.7 and 10.8, but not 10.9 (Mavericks), see this thread linked below.

https://forums.Adobe.com/thread/1595973

Thus, a switch for the Mavericks with a reinstall might be another way to solve here and now.

Tags: Illustrator

Similar Questions

  • Objects can be moved with the selection tool - InDesign CC2015

    Hello

    Can someone help with this problem? I can't move an object with the selection tool. I am able to select and change the coordinates to move objects, but thnot with the selection tool.

    I've updated the software and replaced the preferences.

    Thank you

    -Michael

    Thanks for the reply. I tried so many things that I could think of. For some reason, I didn't to restart my computer. That's what fixed it. Thanks again for your response.

  • Problems with the radial tool and the gradient filter tool.

    I have suddenly problems with the radial tool and the tool filter degraded.  They are turning to my red while selection that the assets and not with the results of the any adjustments.  It is a new issue and out now where

    Does that help? Note that the tool must be active to see the check box.

    In addition, another reason, that you do not see it could be that the toolbar is not displayed. The toolbar display switch is to press the letter T.

  • Cursor does not change with the selection tool

    If anyone has experienced this?  My cursor suddenly does not change with the selection tools when working on the photos.  Once I roll over the image, the arrow disappears and becomes a strange 3 little things, so cannot do any work with precision.  Still using 7 PS in Windows 7.  It wasn't a problem before.  Already uninstalled and reinstalled and the problem is still there.  I searched where this can be corrected.  So far, no luck.  Any suggestions?

    Three cursors display in Photoshop, Bridge, and Camera Raw (Windows 7)

  • Problems with the selections in cs5

    Hey, recently I started noticing odd behavior that's not happened before involving selections in photoshop cs5.

    the first thing I noticed, when I made a selection with the lasso on any given layer and hit transform, the tool only has not automatically select active pixels as it did before. Instead, the processing area was around the entire selection, I did even if the borders do not contain active pixels. It is a very big problem for me because when I have my items in a certain place, and I want to turn them in this position, thay move somewhat because the selection is not limited to the shape. I was wondering if this is some new CS5 that can be changed. or old function that I've accidentally switched on.

    My second problem is that when I make a selection with the Selection tool or the lasso tool, then I swiitch on the move tool to move the selected content and then switch back to a selection tool to delete only a part of the previous Thatcher so that I can spend the rest of the content, place of deselection of this region, it erases the pixels contained in the deselection. and I just want to remove the selection, do not delete the pixels. I also wonder if it is a function that can be modified or if I have a big problem.

    Any help will be much appreciated.

    AD 1)

    A solution might be to switch to the tool move and press the left and right arrow in the order.

    AD 2)

    One solution might be to enter and exit quick mask by Q hit twice.

  • Problems with the Brush tool in Animate - chips of leaves or steps of the finished line.

    Noticed this problem with the Brush tool in Adobe animate - seems to leave a chip or stage of the race over each time that a line is drawn.

    Older versions of flash were perfect, no problems with the brush not tool at least.

    See the video for a demonstration of what I mean:

    Adobe animate (do Flash) - YouTube

    Toby

    Hi Toby,

    We have fixed this problem internally and the fix should be available with the next update to animate CC.

  • Problem with the puppet tool

    Hi adobe community.

    I am using the trial version of adobe after effects, but I have one or two big problems with the software:

    1. If I use the puppet tool (I don't know English name) for the two points on the object the program closes!

    2. it is impossible download this plugin: C:\Program Files\Adobe\Adobe after effects CC 2015\Support (Media Core plug-ins)\Common\ImporterWindowsMedia.apm Files\

    Please help me and thanks a lot for the tips

    p.s. I have a pc with windows 10 pro

    Try CC 2014 and see if the problem persists.

    Try CC 2014 will help us see if the problem is in the latest version of AE or on your system in General.

    I have problems with the puppet tool on my Windows 7 CC 2015 machine running.

    If there is a problem with CC 2015, use CC 2014 for a little while. There is a coming update at the end of this month which aims to fix a LOT of bugs.

  • Is anyone else having problems with the crop tool in LR6.

    Is anyone else having problems with the crop tool in LR6.
    My PC crashes sometimes when I use the crop tool in LR6. It seems fairly random, and I never had this problem in LR5.

    Have you tried to disable the GPU acceleration in Lightroom preferences?

  • Lightroom 5, Mac. Problem with the Radial tool. Marquee lines disappear.

    5 Mac Lightroom. Problem with the Radial tool. I use this tool a lot. I have to hit a key by accident because between photos, renowned lines disappeared and I don't know how to get back them. Without the lines of text scrolling here I can't rotate or develop the radial tool.

    Press H on the keyboard.

  • CS5, blocks of text with the selection tool.

    InDesign CS5:

    I work on several documents that requires to move blocks of text.

    When I select the text block with the selection tool, my cursor will move immediately to the text tool.

    I'm not double click, only clicking once to select.

    I don't want to edit text, select only the text block, so I can move it.

    Is there a way to disable this feature?

    Or maybe a tip and Trick so the tool rest the tool selection and not switch to the type tool.

    Thank you in advance.

    Kathryn

    As stupid as it may sound, try a different mouse.

    We prefer to keep the choice to convert an empty block to a block of text, but here already are blocks of text.

    Bob

  • Can resize is no longer with the Selection tool

    For some reason, I can no longer resize objects with the selection tool.  When I click on an element, the handles appear, but remain strong.  When I choose at the level of the item, the entire item moves.  Any suggestions?

    Cmd (Ctrl) - SHIFT - B, which is the toggle to show/hide the rectangle enclosing or perhaps Cmd (Ctrl) h the toggle to show/hide the edges.

  • Cannot change the shape with the Selection tool

    Hello!

    I have installed a mac OX S El Capitan and the latest version of Adobe Illustrator. When I create a form, rektangel or something like that, or add an image I can't change size with the neither selection tool or shape. The shape only has points in the corner and I can not use them at all. I reinstalled, but the problem remains.

    How can I solve this problem? A ppreciateall the answers that can help!

    Go to view-> see the area delimitation

    This will bring the bounding box while you are in the selection tool.

    If this did not help. could you please share a screenshot?

  • With the Selection tool over new layer but becomes "the selected area is empty."

    I have been working on an image in PS and I have a number of layers.  First of all, several adjustment layers.  Then I do various clean ups (especially with the cloning tool).  I make a selection and then create a new layer.  I'm on one of the layers again, I made a selection to move a part of the image, hit command-J but this time I get the error message: "could not make a new layer from the selection because the selection is empty.  I understand the error but what would you suggest to go ahead?

    Here is a picture of my current layers:

    PS Layers.JPG

    Hi sutherland.

    Please visit: http://www.designtalkboard.com/tips/photoshop/layer-empty.php

    Photoshop help! Selected area is empty. ? | Yahoo Answers

    Hope that helps.

    Kind regards

    Mohit

  • Need help with the Selection tool

    Hi all

    I have a few strange occurrences (for me) while using the 'quick selection'...

    Explanation

    I'm using PS 11 items on a PC Win 7 (64).

    What I want to do is to create a new pic from an existing photo.  Background of the existing of the captain not suitable for what I want.  But the FG is what I need.  I thought that by selecting the FG object and to be placed in a new pic would be what I need using the <Quick Selection tool>.

    To do this, I try to use the <Quick Selection tool>.  I had degrees of success using it.  I do not understand one main thing & pretty much makes my useless project & voidable, is the fact that when I use <Refine Edge> so that I can refine my selection of edge, my pic is lost immediately or removed.  Since I have no idea what is going on, I am obliged to close the peak (without saving the changes, of course) and then re-opening the pic.  All is well until I click the button <Refine Edge> once again, then, my pic disappears AGAIN!

    My guess is that maybe the captain doesn't turn somehow a layer or something.  But, how can I disable this behavior and make not my pic disappear?

    There are a few more details on this selection tool <>I'm muddy on.  Is there something where I can read more on its use?  I would like to learn more, but how?  Where?

    I now read the manual part online on the selection tools.  Although he enlighten us, I need more.

    I'm not a constant user of the PSE, instead, I use it only on occasions.  Normally, I use its scanning functions.  I can play with some other features, but I also know that the PSE offers many other powerful features, I use rarely, if ever.

    To do this, I am using the Quick Selection tool>.  I had degrees of success using it.  A main thing, I understand & pretty much makes my project useless & voidable, lies in the fact that whenever I use Refine Edge> so that I can refine my selection of edge, my pic is immediately lost or kidnapped.  Since I have no idea what is going on, I am obliged to close the picture (without saving the changes, of course) & then reopening the pic.  Everything is fine until I click on Refine Edge> new button, then, my pic disappears AGAIN!

    Try to reset the tool. To do this, look for a box with lines inside on the tool, and then reset options bar.

    If that fixed it, reset the preferences. To do this, go in Edition > Preferences > General, click Reset preferences on the next launch.

  • CS5 disable select content photo with the Selection tool

    I don't know if this was added in CS4, because I skipped CS4, but I know it wasn't there in CS3. With my selection tool (solid slider), I can grasp the content of an image represented by Mark circle block that appears in the center of an image on the mouseover. If I come near her, I take the picture, not the framework (which I don't). But if I keep my selection more close to the edge, I select the box and content (what I want). How can I disable this feature? I looked through my preferences without result. I mean, I thought that was what the direct selection tool for? If I want the selected content, I use the hollow cursor. Why mess with that? Please tell me this can be disabled. That would make my day.

    A common query, some people like it, others hate it, I am among the latter.

    Go to > Extras > hide content Grabber.

Maybe you are looking for