Problems with the touch screen of HP all-in-One after upgrading Windows

I recently updated my version of Windows (64-bit) with system updates and then a full version updated to version 8.0 version 8.1.  After the update is complete, I started to experience a strange problem with the touch screen on my HP Envy Rove.  The screen would flash repeatedly one set of points in the right lower quadrant of the screen as if the simulation random screen button.  There is no way to stop this.  If the screen on a keyboard was pulled up, letters in the place of the flashes would be broadcast in the fields on the screen.

The only way to stop the flashes of screen has been to go into the Device Manager and disable the HID-Compliant device driver.  It stopped (system generated keys) flashes, but also disabled my touch screen input.  So now the system is usable, but without the benefit of the touchscreen.

Here is the information on the driver:

HID-Compliant device

Date: 21/06/2006

Version: 6.2.9200.16851

(input.inf)

I tried updating the driver, but this seems to be the latest version available.  Go back to the previous version of the driver, could solve the problem, but I could not locate on the support web site.

Any suggestions on how to solve this problem and re-enable the ability of my touch screen?

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Hello

Downloaded drivers from the manufacturer will be the most tested and up to date available. The best place to download a driver is directly from the manufacturer of the equipment.

So I suggest you to install the driver that is available on the HP website for your model.

Troubleshooting of touch screen in Windows 8

http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03488148

Just reply with the results.

Tags: Windows

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