Problems with the update and download.

I have HP Pavilion dv6500 notebook PC with vista home Premium 32-bit with AMD Athlon (TM) 64 x 2 Dual - Core Processor TK-53 1.70 GHz.  It shows that I have downloaded vista sp1 five times and the update continues to ask me to do it again.  Now I have installed vista sp2 and it is always ask for me to download sp1.           Also I am trying to download my copy of Microsoft Office Home and student 2010 and I get this message:

Installation errors

Setup is unable to proceed due to the following errors:

To install and use this product, you must run the following

operating systems:

x 86 platform

-Windows7

Windows Vista SP1

-Windows XP SP3

-Windows Server 2003 SP2

x 64 platform

-Windows7

-Windows Vista SP1

-Windows Server 2008

Correct the issues listed above and restart the installation.

and after all that, in the right hand corner, you can click on the OK button.

Thank you

Sorry I forgot one other thing, when I download the vista sp1, it will ask you if you agree to, and connect your power cord that she take mite

more than an hour to download, when I click on install as the screen disappears and the update will show immediately that sp1 is installed. I can look in the installed updates and sp1 shows have been downloaded. As I said did it 5 times now. When I installed sp2 he never did this kind of thing.  Thanks again

Hello

1. don't you make changes on the computer before the show?
2. When you try to download Microsoft Office Home and student 2010 from?

Method 1:
You can try the steps in knowledge base article and check.

Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update

http://support.Microsoft.com/kb/910339

Method 2:
You can solve the problem by following the steps from the link:
How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
http://support.Microsoft.com/kb/947366

Method 3:
You can see the steps in the link and check if you are able to install Microsoft Office Home and student 2010.
Microsoft Office 2010 error: "to install and use this product..." »
http://support.Microsoft.com/kb/2267642

Method 4:
If the steps above does not help you then, you can perform a clean boot and try to install Microsoft office and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.

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