Problems with the Windows on Windows 7 Photo Viewer, cannot open the picture

Good evening!

I can't open a few photos that I downloaded from my digital camera's SD card.  They are all in the same folder, and they are all JPEG.  Some of them are open very well, but there are MANY who are not open and I get the message: 'Windows Photo Viewer cannot open this photo because Photo Viewer does not support this file format, or you do not have the latest updates for Photo Viewer. "  As I said, they are all JPEG, as well as the Windows Photo Viewer is already set as my default Photo Viewer.   When I opened the window of the picture viewer I have not been invited for updates.

I don't understand why some of my photos to shoot to the top of fine and the rest don't pull up at all.   Where will ensure that I have the latest update?  You have any other suggestions?

Thank you in advance for your help!

Looks like there are probably good copies elsewhere then... I was worried, you might well have lost some of your photos, and it is always better to access the card and copy and paste the files (and then check that they are ok) before using the software download and the removal from the Board. If the files have been corrupted somehow during the transfer process, they can still be recoverable in respect of the SD card using something like the free version of "recuva" providing that the SD card has not been re-used and previous files overwritten by new material. However, if your sister still photos as well which should not be necessary.

I don't think this is likely to be a problem with the photo viewer, but let us know when you received that email... all the best - Ric.

Tags: Windows

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