problems with updates for Windows (for Win XP)

I have problems with Windows (for Win XP) updates...
(1) I installed the hardware updates for my sound card (via Windows update) and now I can't hear the music through my speakers or headphones.  In addition, related to my sound card software do not work either!
(2) at the same time, I tried to install Microsoft .NET Framework 1.1 Service Pack 1 through Windows Update and that would not install (.. .and I tried several times).

So to rememdy those issues, I tried for hours to use the system restore, but whenever I've tried I'm not able to successfully restore and I tried several unique restore points.
Any suggestions?  I spent hours on it, and nothing seems to help!

Hello hoke, welcome.

1. What is the brand and model of your computer?

Let us know if it works:

1. download the .NET Framework here cleaning tool:
http://blogs.msdn.com/astebner/attachment/8904493.ashx

2. run the utility and remove all versions of the .NET Framework
3. restart your computer

---
After the reboot
---

4. download the .NET Framework 3.5 from here:
http://www.Microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4e35-B531-508D977D32A6&displaylang=en

5. next, restart your computer

Let us know if it works,

Thank you! Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Problem with update of windows 10

    During the update to windows 10 my laptop has been shutdown, the update to windows 10 now not restart. It ask me to reboot the laptop. What is wrong with him?

    Hello

    Thanks for posting your question in the Microsoft Community.

    I understand that it must be difficult for you, when things do not work as it should. I'm sorry to know that you are facing this problem.

    Please answer these questions to get more clarity on this issue:

    • What is the brand and model of the pc?

    • You have a wired network connection?

    You must first upgrade your pc from Windows 8 to 8.1 Windows and then upgrade to Windows 10. Make sure that the power cable is plugged into the socket so that the laptop does not work on battery power during the update.

    First step, you can run the Windows Update Troubleshooter to check if that helps.

    You will be able to resolve some problems in running a convenience store will automatically fix some common problems with Windows Update.

    http://Windows.Microsoft.com/en-in/Windows/troubleshoot-problems-installing-updates#1TC=Windows-8

    In addition, you can use the ISO for upgrade to Windows 10.

    How to: upgrade from previous versions of Windows using the file ISO for Windows 10: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-upgrade-from-previous-versions-of-windows/31722b30-1da9-42bb-b331-0edc4649bf43

    Keep us in the loop to help you further.

  • Problem with updates on Windows 8 - Configuration has failed & returning Exchange

    First of all

    I want to apologize for asking questions about the problem which has been solved so many times...

    ... and yet it seems that no solution applies to / solved my problem.

    Let me describe my situation and context "briefly":

    I have install Windows 8 Pro, I have installed in September 2012. I had been provided with Win 7 and Win 8 activation as a computer SCIENCE student keys during my studies. I have not used 8 win a lot since I preferred Win 7 and I only wanted to test the 'product '.

    Judging by the time when previous updates have been installed, the system was launched several times in March 2013, December 2013 and January 2014. After that, the system "folded" so far. When I launched the system on 26.07.2015 there was like 50 updates that have been prepared (or wanted to be installed... Let's say "pending"). About 30 of them installed successfully. Then I double-checked. I used to double check the availability of updates when some fail to install (mainly from my previous experience that sometimes an update is no longer necessary when another installs).

    Now, to the point...

    I have 133 major and 3 optional updates that want to be installed. Everything that I select (few of them), or all of them fail to install. Installation begins normally, then needs to restart (all) and during the nex to the top starting, the updates can "Configuring updates... 98% ' and then fail and are starting to go back.

    The system is more or less vanilla installation with some basic drivers and the 3DMarks so I doubt that I've caused this problem.

    I've been googling and try to solve this problem for 5 days now, here's what I found:

    1. first of all, I tried sfc / scannow to see if there is any corruption. I received the message that some files were corrupted and could not be repaired. The launch of 6 and 7 of this order, I finally got the "Windows Resource Protection has not found any breach of integrity." (it is true however that I tried a lot of solutions in the meantime). However before that, the CBS.log newspaper included information that:

    Cannot repair Member "utc.app.json" file

    (also of telemetry ".") "ASM - WindowsDefault.json" and I think that 'Amd64\CNBJ2530. PBO' have been mentioned... several times)

    But as I said, from this moment I do not have this problem.

    2. because I had problem with CFS, I tried DISM.

    ScanHealth gave:

    The component store is repairable.
    The operation completed successfully.

    However, RestoreHealth was not optimistic:

    The restore operation failed. Be the source of repair was not found or the comp
    onent store is not repairable.

    The journal includes:

    Preparation of control system was updated.

    Summary:
    Operation: Detect and repair
    Result of the operation: 0x0
    Last successful step: any operation is complete.
    Total of Corruption detected: 0
    CBS manifest Corruption: 0
    CBS damaged metadata: 0
    Corruption shows CSI: 0
    Corruption of the CSI metadata: 0
    The Corruption of the CSI Payload: 0
    Total fixed Corruption: 0
    Repaired CBS manifest: 0
    Manifesto of CSI repaired: 0
    Repaired CSI payload: 0
    CSI store metadata refreshed: true

    3. the 'solution' next I'm focused on a system reserved partition. I came to the information Windows 7 uses 100 MB Sys. Reserved partition while Windows 8 uses 350 MB. I think I stumbled on information that it can be connected to the problems so modified the partition of provision (safely, in regards to the system reserved partitions and Windows 8) and increased the extra partition of 250 MB. This however proves to not be connected.

    4. some sources claimed that C:\Windows\SoftwareDistribution/download content may be the case. So after the Windows Update service has stopped I deleted the download content (I think on 1 try I deleted event pending.xml from WinSxS. Of course then I restarted the redownloaded updates of service, etc...

    5. I tried the update servers MS Windows Diagnostic.cab (just for the record, this tool renames pending.xml among others). This diagnosis is always problems no matter how many times I launch. It shows sometimes 2, sometimes 3 questions for example:

    Here are the main 'solutions' that I tried, but as you can guess, none of them worked. Just for the Windows registry has reported these problems viac Action Center:

    And I also found some information in WindowsUpdate.log:

    2015-08-02 01:27:28, error CSI 00000004@2015/8/1:23:27:28.681 (F) CMIADAPTER: failed. HRESULT = c004f01f [error facility = FACILITY_ITF, Code = 61471 (0xf01f)]
    Element:
    [163]""
    [gle = 0 x 80004005]
    2015-08-02 01:27:28, error CSI 00000005@2015/8/1:23:27:28.681 (F) CMIADAPTER: out with HRESULT = c004f01f code [error, facility = FACILITY_ITF, Code = 61471 (0xf01f)].
    [gle = 0 x 80004005]

    2015-08-02 01:27:28, error [0x01803c] CSI 000000db Failed (F) execution of the installation queue item: SppInstaller ({1b265fd2-721c-4e59-ad55-9d102a5d1d7f}) with HRESULT c004f01f [error facility = FACILITY_ITF, Code = 61471 (0xf01f)].  Failure will not be ignored: a restoration will begin after all operations in the queue of the installer; Setup is reliable (2) [gle = 0 x 80004005]

    Here, the infamous rollback is mentioned. I was not able to identify the exact update (or updated) what causes these cancellations so I hope it's something I could be helped with at least. The internet is full of KBs that this cause so I can't count on that, at least for now. I also want to note that I tried everything under boot. And also can not clean installation since I have no more join the MSDNAA where I had as a student activation key. I hope that I could upgrade to Windows 10 without him in the coming months, so that's why I concentrate on getting this environment to work and migrate to it in time.

    I'll be very grateful to anyone who can help me with this problem.

    In & out.

    John

    Given that no one could help you, I myself helped ^^.

    First of all, to all those who have problems with the fact that their updates install suddenly, you must change the settings for Windows Update. Change the option other than an automaticall installation (I used the automatic download, manual installation). In this way, you can install the updates in smaller batches. Personally, I installed updates to 5 or 10 (or almost). The updates that have been tens of MB, I installed only. What struck me most surprised, I could (at the time) to install all updates. In the case where you wouldn't you know at least certainly update you need to solve the problems.

    After all updates have been installed, I turned on the automatic download and installation.

    Concerning

    John

  • 610: HP TouchSmart 610 - sound problem with update of Windows 10

    Given that I've updated for Windows 10 I lost the sound on my PC. In Device Manager, the IDT High Definition Audio Codec audio controller is not available. Watt I can do about it?

    Hi there @Fger

    Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff. I understand that you have a problem with sound after upgrade to Windows 10. I'm happy to help you with this.

    In Device Manager, does show an audio device any or is it an element appearing as an unknown device? If there is an unknown device, then try to remove and then search for the hardware changes and see if it detects your audio files.

    Then, if necessary, you can let 10 Windows find compatible drivers or updated using the following method:

    How: install and update drivers in Windows 10 -answers.microsoft.com

    Let me know if it works for you.

  • Problem with update of Windows 7.

    After my computer run an update to Windows 7 it's a reboot without displaying message me.

    How can I avoid this and only to restart the computer when I'm ready?  Thank you.

    HowManage , Configure and troubleshoot Windows updates

    You can encounter errors related to connect temporary [e.g. 0x80072EFF 0x80072EFE 0x80072EFD; 0x80072EEF; 0x80072EE2; 0x80072EE7; 0xC80003FA; 0x8024402F] when you use Windows Update or Microsoft Update to install updates
    http://support.Microsoft.com/kb/836941

    Try disabling your antivirus utility temporarily when you are trying to update.

    Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • Problem with update for Windows Live Mail

    Who uses Windows Live Mail 2012 without problem for years, and then I did the update last week. Although it still shows my mail files, he will not show me the subfolders of these folders. I even uninstalled LIve Mail completely and reinstalled. Same stupid problem. Is it possible to simply uninstall the update and revert to the previous version? Everything is accessible through the browser e-mail access. If this cant get solved so I just uninstall Live Mail because it is now useless for me 99%. NICE WORK ON THE TESTING OF PRODUCTS.

    Read all about it...

    http://www.InfoWorld.com/article/3023377/Microsoft-Windows/Windows-Live-Mail-woes-continue-with-re-re-released-KB-3093594.html

    IF you do not use any Microsoft e-mail programs installed (hot mail, outlook.com, etc), Windows Live Mail 2011.  It is practically the same with a few differences that probably will be okay for you.  Good WLM2011 can actually make groups.

    WLM is part of any offer from Microsoft called Windows Live Essentials.  Probably you don't need many other parts and you can select the ones you want as part of the installation process.

    Download WLM2011 http://filehippo.com/download_windows_live_mail/

    Uninstall WLM2012

    Install WLM 2011

    It will not affect your data at all.

    At the time, it is possible Microsoft will get this right, but in the meantime, you do not have a victim of their screw - rises.

    Keep in mind that Microsoft don't like, you can use any e-mail program.  He prefers that you use their webmail programs so that it can send unlimited ads in your face that are selected for you based on the content of your mail.

    Tip: Set WLM to automatically delete the Inbox of server after n days.  Do the same for other e-mail providers.

  • Windows Vista - problem with update for KB2434419

    Hello? kb2434419.willnot update? It is inportant to day thank you terry

    Windows Live Essentials 2011
    http://support.Microsoft.com/kb/2434419

    JS
    http://www.PAGESTART.com

    Never be afraid to ask. This forum has some of the best people in the world to help.

  • Problem with update for cs4 Raw

    Try to update to ARC 5.7 for cs4 (windows) via the Help menu.  It seems to download, but when it starts to install it it asks me to close the PS and the bridge.  He accepts that I closed

    PS but no bridge.  It just keeps asking me to close bridge - even if it is closed.  It will not continue with the installation.  Help?  Ideas?  Thank you.

    Press the "Ctrl + Alt + Del" key combination on the keyboard.

    Open "task manager".

    Go to the "processes" tab

    Search Bridge.exe and then click on "end process."

    Click on continue and check

  • problem with update of Windows 'site has encountered a problem and cannot display the page you are trying to view.

    Hi all, I recently rebooted my dell xps m140 older and I would get all the updates from microsoft. When I go to this webiste - http://www.update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us...i click on purpose and he says:-"the website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem. "no work around for this?

    You must be at Service Pack 3 level before you can use Windows updates.

    How to obtain the latest Windows XP service pack
    http://support.Microsoft.com/kb/322389

    You have not provided us with sufficient detail as to what level you are at

    If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

    To determine which service pack is currently installed on your computer, follow these steps:

    1. Click Startand then click run.
    2. Copy and paste, or type the following command, and then click OK:
      winver

      A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

    Installation of SP2 - http://support.microsoft.com/gp/xpsp2getinstall

    Steps to take before you install Windows XP Service Pack 3
    http://support.Microsoft.com/kb/950717

  • Problem with updates in Windows 7

    I have Windows 7 (64-bit), and a few weeks the system suddenly stopped to receive updates. I ran Windows update convenience store file and then it's over it has reported a number of problems. I opened the page of updates check and activated but my system will not always download updates, even after leaving the computer on for hours.

    Would appreciate any advice on how to solve this problem.

    Thank you

    Ellis

    Windows 7 update problems? First read this.

    :)

  • Display problems with updates on Windows 7

    I used Windows 7 without problem for 2 years, but since 6 weeks, EACH Windows 7 update caused display problems (halos, horizontal and pink & light green streaks forming). My hardware withdraws like ok, so my only solution was to uninstall updates. I'm an artist, and my computer became unusable as tool-art. I noticed that people who use Windows 10 have the same problem. It's time to (gag) switch to Mac? Does anyone have a solution for this?

    I used Windows 7 without problem for 2 years, but since 6 weeks, EACH Windows 7 update caused display problems (halos, horizontal and pink & light green streaks forming). My hardware withdraws like ok, so my only solution was to uninstall updates. I'm an artist, and my computer became unusable as tool-art. I noticed that people who use Windows 10 have the same problem. It's time to (gag) switch to Mac? Does anyone have a solution for this?

    "We noticed that the issue has not been marked as an answer yet and we were wondering if you solved the problem."

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Yes, reinstalling my favorite of all time, Windows XP SP3 - that support has been extended. After weeks of removal of partitions, re-formatting of C drive, re - install Windows 7 and hacking and tweaking, I gave up. Then, when I started transferring files from 7 and re - install the software, my screen went new loony.

    Uninstalling Adobe Acrobat Reader removed the problem of XP.

    Eventually, I'll buy a laptop to the internet and use XP on this computer for my art and animation programs. Gossip says Internet 7 and 8 are not as secure as XP, so I'm in no hurry to buy. People are the display problems on Windows 10, too. So maybe there is a mole of Apple in the Windows technology crew.

  • I want to keep my Adobe Creative Suite 5.5 and would like to know if there are problems with update to Windows 10?

    I want to keep my Creative Suite 5.5 and would like to know if there are problems installing Windows 10?

    May work, may not... but will NOT be updated by Adobe to work on Win10

    An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

    -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

    - or to run it as Administrator http://forums.adobe.com/thread/969395 to assign permissions FULL said... yet, but it is sometimes necessary for Adobe programs

  • Problem with update of security for Windows XP (KB973768)

    My system is Windows XP Media Center Edition version 2002 with SP3 and I've had problems with KB973768 for awhile now and I've done everything. I used the "MS Fix it" software and it wasn't able to do anything. I tried to install it manually and I get this message whenever I try "Setup has encountered an error: Setup cannot continue because one or more prerequisites necessary for the installation of KB973768 failed.» For more details, check the c:\windows\KB973768.log log file'

    Reading the newspaper, it seems that it has something to do with Media Center, whom I have problems with ehshell.exe, in addition to this, but do not know whether or not it relates. Anyway here is the link to the post here I asked who submit click here

    I'll be very grateful if this problems can be solved.

    The newspaper reads:

    [KB973768.log]
    2.938: ================================================================================
    2.938: 09/12/2011 23:24:35.062 (local)
    2.938: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
    2.969: impossible to activate SE_SHUTDOWN_PRIVILEGE
    3.031: hotfix started with following command line: - q - z - er /ParentInfo:24420ae31ab21e47aba2083273c1a6f9
    3.063: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    3,516: return value of IsMediaCenterPC = 1
    3,516: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    3,516: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    3,516: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    3.531: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    3.531: Check condition for line 2 of prerequisite returned FALSE
    3,641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    3,641: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    3.703: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    3.703: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    3.703: Update.exe extended error code = 0xf0f4
    0.047: ================================================================================
    0.047: 09/12/2011 23:37:05.093 (local)
    0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
    0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
    0.047: hotfix started with following command line: - q - z - er /ParentInfo:a26bbd9947135e40bf0120f81249c59d
    0.047: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0.062: return the value of IsMediaCenterPC = 1
    0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: Check condition for line 2 of prerequisite returned FALSE
    0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.062: Update.exe extended error code = 0xf0f4
    0.079: ================================================================================
    0.079: 09/12/2011 23:42:35.062 (local)
    0.079: g:\2d3e53d0171f7240a9b33c76814c\update\update.exe (version 6.3.13.0)
    0.079: hotfix started with following command line:
    0.079: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0,141: return the value of IsMediaCenterPC = 1
    0,141: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0,141: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,141: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,141: Check condition for line 2 of prerequisite returned FALSE
    0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,141: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0,141: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,141: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    22.422: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    22.422: user input: OK
    22.422: Update.exe extended error code = 0xf0f4
    22.422: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
    0.078: ================================================================================
    0.078: 09/12/2011 23:43:08.703 (local)
    0.078: g:\19f0871e5f3390545f21\update\update.exe (version 6.3.13.0)
    0.078: hotfix started with following command line:
    0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0.125: return the value of IsMediaCenterPC = 1
    0.125: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0.125: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.125: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.125: Check condition for line 2 of prerequisite returned FALSE
    0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.125: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    3.938: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    3.938: user input: OK
    3.938: Update.exe extended error code = 0xf0f4
    3.938: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
    0.078: ================================================================================
    0.078: 09/12/2011 23:50:00.765 (local)
    0.078: g:\efcac2da495c5681649bbb0931e188ab\update\update.exe (version 6.3.13.0)
    0.078: hotfix started with following command line:
    0.078: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0.156: return the value of IsMediaCenterPC = 1
    0.156: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0.156: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.156: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.156: Check condition for line 2 of prerequisite returned FALSE
    0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.156: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.156: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.156: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    2.390: message displayed to the user: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    2.390: user input: OK
    2.390: Update.exe extended error code = 0xf0f4
    2.390: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
    0.062: ================================================================================
    0.062: 09/12/2011 23:53:35.078 (local)
    0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
    0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
    0.062: hotfix started with following command line: - q - z - er /ParentInfo:e1af80918c7c3647ac8bf32656674b10
    0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0.078: return the value of IsMediaCenterPC = 1
    0.078: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0.078: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.078: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.078: Check condition for line 2 of prerequisite returned FALSE
    0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.078: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.078: Update.exe extended error code = 0xf0f4
    0.062: ================================================================================
    0.062: 09/12/2011 23:55:39.078 (local)
    0.062: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
    0.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
    0.062: hotfix started with following command line: - q - z - er /ParentInfo:1ab7c07acdd60748bb5cdab1da30d925
    0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0.062: return the value of IsMediaCenterPC = 1
    0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: Check condition for line 2 of prerequisite returned FALSE
    0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.078: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.078: Update.exe extended error code = 0xf0f4
    0.094: ================================================================================
    0,110: 2011-12-10 00:03:56.187 (local)
    0,110: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
    0,110: impossible to activate SE_SHUTDOWN_PRIVILEGE
    0,110: hotfix started with following command line: - q - z - er /ParentInfo:108421735f40f94ab5b1fa36d03364ec
    0,110: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0,110: return the value of IsMediaCenterPC = 1
    0,110: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0,110: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,110: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,110: Check condition for line 2 of prerequisite returned FALSE
    0,110: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,110: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.125: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.125: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.125: Update.exe extended error code = 0xf0f4
    0.047: ================================================================================
    0.047: 2011-12-10 00:15:31.765 (local)
    0.047: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
    0.047: impossible to activate SE_SHUTDOWN_PRIVILEGE
    0.047: hotfix started with following command line: - q - z - er /ParentInfo:a836904d171d054a9105353041d24dfb
    0.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0.062: return the value of IsMediaCenterPC = 1
    0.062: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0.062: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.062: Check condition for line 2 of prerequisite returned FALSE
    0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.062: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.062: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.062: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.062: Update.exe extended error code = 0xf0f4
    0.141: ================================================================================
    0,141: 10/12/2011 11:28:16.421 (local)
    0,141: C:\WINDOWS\SoftwareDistribution\Download\519039965b9b1c75e6fe81698d853607\update\update.exe (version 6.3.13.0)
    0,141: impossible to activate SE_SHUTDOWN_PRIVILEGE
    0.157: hotfix started with following command line: - q - z - er /ParentInfo:5a0a1480332b504299b1ddd3cb9afff6
    0.157: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0.157: return the value of IsMediaCenterPC = 1
    0.157: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0.157: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.157: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0.157: Check condition for line 2 of prerequisite returned FALSE
    0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,172: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0,172: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,172: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0,172: Update.exe extended error code = 0xf0f4
    0.250: ================================================================================
    0.250: 2011-12-10 11:42:55.437 (local)
    0.250: f:\0133fe92e334b0b8457e\update\update.exe (version 6.3.13.0)
    0.250: hotfix started with following command line:
    0,265: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0,843: return the value of IsMediaCenterPC = 1
    0,843: IsMediaCenterPC returns the value (0 x 1) that is equal to 0 x 1
    0,843: condition succeeded to the PreReq.SingleOp.MediaCenter section in row 1 prerequisites
    0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,843: SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center\Ident is not equal to specified value
    0,843: Check condition for line 2 of prerequisite returned FALSE
    0,859: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0,859: KB973768 Setup has encountered an error: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file
    0.875: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    0.875: Setup cannot continue because one or more prerequisites required for the installation of KB973768 failed. For more details, check the c:\windows\KB973768.log log file

    This issue is now resolved.

    I'm not sure how, but I think it had something to do with a question I had with ehshell.exe (click here for more on this topic). KB973768 has something to do with Media Center, and given that I had problems with it, it did not cross the installation of this update. Once the ehshell.exe issue has been resolved, I was able to install this update.

  • Not able to install Itunes for my pc windows7 (64 bit) im... Every time I have install I get the message "there is a PROBLEM WITH CE PACKAGE WINDOWS INSTALLER. A DLL REQUIRED FOR THIS FULL INSTALLATION COULD NOT BE EXECUTED. PLEASE CONTACT THE SUPPORT STA

    Not able to install Itunes for my pc windows7 (64 bit) im... Every time I have install I get the message "there is a PROBLEM WITH CE PACKAGE WINDOWS INSTALLER. A DLL REQUIRED FOR THIS FULL INSTALLATION COULD NOT BE EXECUTED. PLEASE CONTACT THE SUPPORT STAFF. "What should I do? I am new to Iphone! If you could help me on this, it would be very appreciated...

    aarruunn, you might want to try Windows Installer Cleanup utility.

    http://www.MajorGeeks.com/files/details/windows_installer_cleanup_utility.html

  • Try to install the update for win 7 error code windows service install could not be accessed

    I can't indtall a program

    Try to install the update for win 7 error code windows service install could not be accessed.  Insatller Windows is not installed correctly.

    Try to make sure that the Windows Installer service is running, or force start it.

    1 open run and type services.msc, and then press ENTER. You can also go
    to the Panel of control-> Administrator Tools-> Services.

    2. in the installation list services, locate Windows Installer.

    3. check that the status is started. If the condition column is empty,
    Right-click Windows Installer, and then select start.

    4. If you get the error trying to force starts the Windows Installer service,
    try to change the Startup Type to automatic (default is Manual), then
    Restart the computer.

    You can also give the following a try, make sure that you back up your Windows registry database before you try:

    7 How do I backup the registry in Windows

    http://blog.thinksharp.nl/2009/03/08/WindowsInstallerHELLOnVistaX64PlatformsAlsoFixesITunesInstallProblem.aspx Change of the

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer\WOW64 key from 1 to 0 got my install iTunes work.

Maybe you are looking for

  • Removal/Uninstall HP ProtectTools Security Manager

    Greetings! I try to install the Windows 10 Technical Preview this afternoon on my laptop Windows 7 HP and I am being asked by Microsoft Windows, while trying to install the Technical Preview, to eliminate completely all HPPTSM applications.Now, my pr

  • How do I uninstall macafee, windows 8 with touch screen, can not find it on 'start' menu tiles

    I was told I had to download adobe to look at a document, Macafee crawled with it. I have a laptop HP with Windows 8 and touchscreen. the closest thing I find a start menu is tiles, and there is no way to uninstall McAfee from this screen - it's not

  • Services for SQL Server 2008 Express are not listed. No error message when installing.

    Hello community, I installed SQL Server Express 2008 (without SP but with SQL Management Studio) on a Windows XP 2002 SP3 32-bit. Used to install operating system user is a member of the administrator groupThe SQLManagementStudio_x86_ENU.exe installa

  • Try to install the OS but not big enough partition?

    Hello I'm a little lost... After you have reinstalled XP, I had a few problems. First of all, the program that I now have on my computer is supposed to have not passed the real thing on opening... I lost the disc, so I bought another XP (SP2) drive o

  • Cannot use Hotmail in Firefox 3.6

    For several months, Hotmail has been updated, I have been unable to use Hotmail in Firefox 3.6. I mean can I sign in to Hotmail, but can not open messages or post messages.  I posted this problem, along with others, in other forums related to browser