Problems with Vista OS SP2 after automatic updates: using OneCare; application of integrated keylogger HP CPU "HP SDP" made by IBM in Durham, North Carolina (?); corrupted Samsung print driver downloaded from the website of the company

Entered possible hacker:

1. techie OneCare WINS access - probably not unauthorized and do not believe it causes always provided a quality service, but they have had access in the past.

2 HP technicians - have had access to my computer once - did a good job with computer crash (not sure cause), but tried to sell me more HP products when I have no money...

3. after the technicians HP did good job with crash, started to have pop-ups keep HP application that appeared as an add-on that works without permissions on my computer. Google the name of the HP SDP application > recovered information said program is IBM in North Carolina. Called them. Nobody gives any information on the program until I got ahold of a person who gave me the phone to techie Dept. It took all day. Not have not yet contacted technology because they have closed before I could call.

4. called HP to inquire about the search info from HP SDP. on his goal? HP said he works as a keylogger you sell stuff. But what was weird is after the system crashed and repaired, there was one day that he has opened three times in ten minutes! The behavior of the application has changed after my OS has been repaired. Then after that I indicated HP where I found information on this program, the program disappear from the list of "run without permissions" in internet options explore > manage add-ons > run without the permissions list

5. one day, I'm working on a word document, and the printer stops abruptly, impression. No amount of turn, or by clicking 'Cancel' will get doc from the printer queue. MS literature said this could be a security issue. The printer says "printing of documents", but no printing at my end.

This problem is compounded when I delete browsing history and try to refresh the internet Explorer. That activity seems to take pieces of the program Samsung printer with it, even if I had excellent results in the past with Samsung printers and their downloads, and I never had the damaged printer driver to exercise this activity in the past.

If I didn't have a short term in the Court of appeal in a week, I would say it's a question of OS, or program problem, but it's as if something falls down as soon as another issue is fixed and the unusual behavior of the computer, more timing and the purpose of the brief to me 90% sure that this is a pirate or a virus the surplus of the Samsung driver deleted pieces being left on my machine after uninstall.

Dear Karena R,.

Thanks a lot for your excellent advice. The Techies MS OneCare fixed the popup of HP before I read your message. (I was remiss to check my email...). I'll follow the instructions you sent me and am running the OneCare security right now, online scanner that I already know an excellent and effective tool because it has repaired my MS operating system and programs after that I accidentally deleted parts of the operating system by removing a .dll file, I need or such a thing! I also wanted to thank you for the information about the object of the HP SDP pop-up window. I saved your instructions on how to remove this case, the pop up appears again. One thing I noticed is that, after removal, some keys on my keyboard don't work, and I've read that other HP users encounter the same problem with the keys on the keyboard. The keys that seem to be affected are the keys that automatically open and close the door of the CD burner. Not a problem, because it is another way to open and close the drawer. It's one that HP must improve. In regards to your advice on the printer driver you have been 'right on' new! I reinstalled the driver using my own CD (not the latest driver, but one that works!) I think that the problem with the update of the Samsung driver that I downloaded from the Web site doesn't have some kind of problem. It is very unusual for a driver to Samsung, because I got excellent results with printers Samsung and free updates downloaded from their Web site. The first Samsung printer I had worked so well, for so long as the small rubber roller that takes the paper and it feeds through the printer wore out until the printer is, literally in a 100,000 pages printed after that I bought for about $80.00 dollars! So, I went out and bought another one, and that's what I use now. The printer works fine now, except for some reason, the icon in my taskbar notification area, allow to check the printer the status of jobs, cancel or repeat printing as before. Once. from time to time, a job stuck in the queue for the printer and will not erase unless I unplug the printer from the central unit. Nor will it print. But since I reinstalled the driver, this has happened only once. With the downloaded update, it happened all the time. It is possible that my OS is misconfigured, but I started to run the routine tune ups and analyses using OneCare and unless I used to defragment. I learned that the defragmentation of the hard disk too can cause problems also. The last thing is, I think that sometimes, tiny files needed to run my OS and files other programs can be sent to my temporary folder by accident. MS still once, All_Knowing computer, somehow recognizes the files I need and pushes me to ignore them, but perhaps it does not work for non-Microsoft like Adobe programs. I will use the link in your message to run the fix with the printer driver just to see if it works. If it is not the case, I can always reinstall the driver with my CD that came with the printer. Thanks for the excellent and informative tips and forgive me if I do not respond sooner!

Sincerely,

E-mail address is removed from the privacy *.

Tags: Windows

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