problems with WiFi connectivity with toshiba a500

Problems with my wifi, toshiba satellite a500, any help would be greatly appreciated

Hi Neil,

Thanks for choosing Microsoft Community Forums.

According to the description, it seems that you are having problems connecting to Wifi. I will certainly help you fix this problem.

(1) what exactly happens when you try to connect to Wifi?

(2) you receive an error message?

(3) have you made changes on the computer before this problem?

Method 1: I suggest you to follow the steps from the link and check if the problem persists.

Wireless and wired network problems

http://Windows.Microsoft.com/en-za/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Method 2: If the problem persists, I recommend the steps and check if that helps.

How can I troubleshoot network card?

http://Windows.Microsoft.com/en-za/Windows7/fix-network-adapter-problems

For reference:

Wireless network card: frequently asked questions

http://Windows.Microsoft.com/en-za/Windows7/wireless-networking-frequently-asked-questions

I hope this helps. Try the above steps and get back to us for further assistance if you have questions about the Windows operating system. We will be happy to help you.

Tags: Windows

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