Problems with windows update, run sfc/scannow and boot into safe mode. (Vista Home Premium)

Hi all

Please bear with me here that I try to explain all the questions I have with my computer right now. I'll try to explain everything that self-organization as possible, but if you need more information or file papers to provide a solution more precise, do it me know.

To start, I use a HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32 bit) installed. (Service pack 2). About 6 months ago I got this laptop from what I believe was the conflicker virus (kept forwarding pages, arrested updates and antivirus programs, etc.) and I managed to get Windows Update works again. My help and Support did not work well, it only worked in Mode without failure, so I did some research and tried a bunch of suggested corrections (update the registry, etc.) and got it work yet once again. I don't know if one of the tools that I used all by setting the Help & Support could have caused problems that I now (as I literally tried everything under the Sun until I got to work), but my Windows Update does not work properly again.

A few weeks ago, I installed some updates and restarted the computer, but updates did not finish install on reboot. He said the usual "Configuring Updates, do not turn off your computer", but never showed percentage complete or whatever it is. It restarted, and when I open Windows Update, he said the last time I checked the updates has never been (obviously not true), and when I tried to check the updates, it jumped right to the message telling me I have to restart my computer to complete the installation of updates. She continues to do everytime I open Windows Update. From time to time, I try to restart it, just to see if it will work, and he never does.

I spent hours trying all the solutions I could find in Google. I tried to run system update readiness tool, which seemed to run correctly (but does not solve the problem). I then tried the difficulty it for Windows Update, and it does not solve the problem. (It might be important for me to mention that I also have problems with the difficulty It Center itself, too. Individual tools like that for Windows Update is running, but the difficulty It Center program keeps giving me the error message that "a problem is preventing the troubleshooting tool to start.") I also tried to rename the pending.xml file, and then later I deleted it, after reading in another forum that you rename the file could cause system instabillity or something like that.

Unfortunately, I can't use system restore to solve all my problems, because all my previous restore points have disappeared (I don't know if the virus wiped out them, or if the computer removed on its own) but restore points only I checked are those that have been created recently, during the time I had these problems.

I tried running sfc/scannow nothing helped, as he continues to tell me that there is a pending repair, but repair pending never ends. I tried to use the command of /revertpendingactions of dism.exe/image:C\/cleanup-image in the command prompt of recovery center to stop it pending repairs, and that has not worked because it claims that dism.exe that does not exist / is not a valid command. No matter what I try, I can't have this pending repair or my updates to complete pending.

I tried to boot mode safe several times as well and he hung up on crcdisk.sys when starting every time.

Being that I can't use sfc/scannow, System Restore, or get into Safe Mode, I'm really lost as to what I should do next. I'm honestly not sure if the problems are related, but I just thought it would make sense to list them all in one place.

Please note that I don't want to re - install Windows Vista, or don't I think I need, because the computer works very well for most. (I use it for typing this right now). I had much rather bring all the features on mine, which I believe can be achieved with the help of the right person.

If someone could provide me with suggestions/solutions, it would be greatly appreciated! Certainly, it would relieve a lot of stress for me!

DISM is a thing of Windows 7. First test the hardware.

Standard hardware troubleshooting
 
 
First to test we can the material. Material defects can appear as many software defects, that's why we need to test the material first...
 

Follow these steps in order. Defects of memory can cause disk corruption, disk failures can cause corruption of the disk. Damaged disc causes corrupted files (which SFC may be able to fix). If you get a stop error and after return. Do not run chkdsk with faulty memory.

 
Diagnosis of memory
If you have not run a diagnosis of memory, please do. Click on Start - Control Panel - choose Classic view in the left pane - choose Administrative Tools - then memory diagnostic tool.
 

S.M.A.R.T
Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
 
Disk in Windows drives monitor for impending failure. The function is called S.M.A.R.T. It detects an imminent failure, 30% of the time. In a type elevated command prompt (it's a single line)
 
WMIC PATH MSStorageDriver_FailurePredictStatus /namespace:\\root\wmi get active, predictfailure, reason List
 
If it is on will be true, otherwise on enable in the BIOS of the computer.
 
Predict the failure must be False if everything is ok.
 
In Vista and later if SMART failure predicted Windows prompts the user to run the backup.
 
Run chkdsk
In computer all your drives right click and choose Properties, then the Tools tab, and then click check now. Check the TWO boxes and then start. Reset. This will take from one day to the next.

 
SFC
Check the alteration of the file by clicking on Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
 
sfc/scannow
 
Heat
Heat can lead to problems of this kind, and sudden restarts without crashing. Make sure that your fans are not clogged with dust.
 
For memory diagnostic results
Click on Start - Control Panel (and select Classic view in the left pane), select Administrative Tools and then Event Viewer , and then look in the event (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-results Viewer entered.
 
Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-results

 
Double-click the entry for more details on this entry.

For results of Chkdsk

Click on Start - Control Panel (and select Classic view in the left pane) choose Administrative Tools and then Event Viewer , and then look at the Application and the System will connect (under Windows logs) for entries.
 
Look for EventID is 7 and Source disk
Look for EventID is 11 and the Source disk
Look for EventID is 50 , and the Source is disk
Look for EventID is 51 and Source disk

Look for EventID is 52 and Source disk
Look for EventID 55 and Source is NTFS
Look for EventID is 130 and Source is NTFS
Look for EventID is 134 and Source is NTFS
Look for EventID is 137 and Source is NTFS
Look for EventID 1001 and Source is Autochk
Look for EventID 1001 and Source is Winlogon
Look for EventID 1001 and Source is WinInit
Look for EventID 1001 and Source is Chkdsk
Look for EventID is 26212 and Source is Chkdsk
Look for EventID 26213 and Source is Chkdsk
Look for EventID 26214 and Source is Chkdsk
Double-click the entry for more details on this entry.
 
PS 7 and 55 are auto repair codes where windows repair disk errors silently on the fly. 52 is the SMART warning.

 
For the results of the SFC
Start - All Programs - Accessories - right on command prompt and choose run as administrator. Type (or copy and paste by clicking in the command prompt window and choose Paste).
 
findstr/c: "[SR] cannot" %windir%\logs\cbs\cbs.log|more "
 
It will be able to see which files are corrupted.
 
To see if there
 
findstr/c: "[SR] repair" %windir%\logs\cbs\cbs.log|more

 
There are often false positives for small text files that Windows uses like settings.ini and desktop.ini. Ignore these.

Tags: Windows

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    http://support.Microsoft.com/default.aspx/KB/928228

    Perhaps a better way to change the file is to use Notepad instead of modify it.
    Open an elevated command prompt, go to the folder where the sfcdetails.txt file is and enter
    Notepad sfcdetails.txt

    Copy and past the last 30 lines or so back here in the Thread (Post) - thanks
    Ken
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

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