ProBook 4530 s: why do I need to return the old part, if I buy a new game?
Well, I had a problem with my motherboard and replaced by a technician on-site in that HP sent me.
The laptop is out of warranty, and I paid for the new motherboard + labor.
However, when technology is introduced, he said it does not replace the motherboard unless I give him the old motherboard. He went on to say that it wascompany policy"and it won't let me keep all old, even though I pay for the new component.
I was too tired t o argue with him, and he has replaced the motherboard and took the old motherboard.
Reflection, it is quite absurd.
It's like HP telling me "If you buy a new HP laptop, you will need to return your old HP laptop to us.
It would make sense that I was getting a free replacement and the laptop was under warranty. It makes no sense when the laptop is out of warranty and that I pay for the replacement part.
Think about it, when I bought the laptop, I obviously paid for the motherboard that came with the notebook. Then why HP becomes to take away from me?
If I buy a new battery from HP store instead of amazon, I need to regain my old HP battery?
If I buy a new keyboard on the HP store, should I return my old keyboard?
I can give you the file number if you wish.
Honestly, if it's the "strategy of the company", I never bother with another HP product again.
HP has new motherboards. They sell the bad on the Chinese market and they appear on eBay or similar places. You have a new motherboard. If you can tell us the number of part of what you purchased we can tell you the "full" price and the "Exchange" of the party. They should definitely explain the options for you, but I think probably, they assume you want the lowest trading price.
Tags: Notebooks
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