ProDesk 600 MT: all the usb port disabled after startup Win7

Hello world

I just brought a few ProDesk 600 MT after that the installation operating system, one of them seems locked all the usb port after the boot of win7.

Can I use keyboard and mouse during startup, including the bios or windows safe mode selection menu. However, once started to win7, all usb port are disabled, not even power supply. Which means no keyboard, no mouse. I can't do anything else until the eve of the computer by push and hold button / stop.

Anyone know why and how to solve this problem?

Thank you

Alan

Hi, Alan:

See if the news on the thread below solves the problem, if your PC is chipset Skylake.

http://h30434.www3.HP.com/T5/desktop-operating-systems-and-recovery/can-not-install-Windows-7-on-new-600-G2/m-p/5822964/highlight/true#M130817

Tags: HP Desktops

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