product key does not match current Windows SKU

I completely rebooted my laptop using the recovery DVD and completed the recovery process until the windows implementation required me to type my windows product key. I typed the key that was on the label of my computer case. However the phrase 'product key does not match current Windows SKU' is displayed. What should I do?

Hi Michelle,

Thanks for posting your query on the Microsoft Communities.

I'm sorry to know that you encounter some problems using the product key. Let me try and help you with this question.

Did you purchase this license from a merchant reseller?

There are several reasons to why you get this error:

> You made the it.
> The product key you entered does not match the key assigned to Windows on your computer. The SKU is waiting for a key matching the installed version
> The product key has already been used on another computer.

If you are still having the same problem, then please contact Microsoft Service customer to confirm if the product key is the right one for the current version of Windows 7.

How and when to contact Microsoft and support Customer Service

Hope this information helps. If you have any other questions, we will be happy to help you.

Tags: Windows

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