Product key on the COA label renovated is damaged and unreadable.

I can't activate and save the copy of Windows XP Pro that was pre-loaded onto a PC refurbished, purchased online we Micro Corp. as the product key on the COA label is damaged and unreadable.  I called their tech support and they told me that they do not keep records and only send tag identification number to Micro soft.  Is there a phone number or e-mail address I can use to contact their technical support for assistance in obtaining the corresponding product key for COA label, or the replacement with a different product key to activate the software?

Hello

See the following article to contact Customer Support and Microsoft.
How and when to contact Microsoft and support Customer Service
http://support.Microsoft.com/kb/295539

Tags: Windows

Similar Questions

  • Windows XP operating system does not accept the product key on the COA label

    Hi all

    After moving to get my laptop fixed I decided it was for long a new copy of Windows XP.
    After formatting the hard drive, I can't find my recovery cd!

    So I decided to borrow my CD Windows XP Professional of brothers, which I'm sure that Service Pack 2 has built in.

    When you try to use my product key on the COA label under the laptop he simply refuses to accept it. :(
    Any ideas? I use the wrong version of windows?

    The label says 'Windows XP Professional 1-2CPU'
    Can I get the Toshiba recovery cd or that would be too expensive.

    Any advice would be great, thank you very much.
    Concerning
    Jay.

    Hello

    > Can I get the Toshiba Recovery CD or who would be too expensive.
    Yes, it is possible. You can order the recovery of the AEP CD in your country and it should be cheap

    I m not 100% sure why the key to the COA label cannot be accepted. Maybe you laptop came with XP Home Edition only and that is why it does not work with XP PRO.

  • Win7 home premium than oem may be activated by the product key on the COA sticker

    I bought the original family win7 premium (OEM) DVD with the COA sticker on the box and the product id is 00359-OEM-8783781-40649.
    I installed it in my mini laptop of wakatobi zyrex (wakamini mp1291) / atom intel N450 1.66 Ghz/1 GB RAM - RAM /HDD = fujitsu MJA2250BH G2 ATA
    and activated by-> control-panel\system\windows activation\ (link) activate windows now.  After this "code: 0xC004C008»
    ' Description: the activation server determined that the specified product key cannot be used "appeared.

    Question:
    1. How can I activate win7 without having to buy a new one?
    2 can you solve this problem just e-mail no phone because I have only a cell phone and you know it costs me much if
    haved make a few calls about this issue?

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - HWWR3 - TTB9K-Q7RRY
    Windows product key hash: 2PVmOKEtEF1F ++ VqIlRr0rdswtc =
    Windows product ID: 00359-OEM-8783781-40649
    Windows Product ID Type: 3
    Windows license Type: OEM System Builder
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {86AEAF9B-54A3-4ED7-B705-7C50434A0E28} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119 - 1850
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

    Other data-->
    Office details: {86AEAF9B-54A3-4ED7-B705-7C50434A0E28}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-Q7RRY00359-OEM-8783781-406493S-1-5-21-2869867094-3002645334-2507246248ZYREXWakatobi MiniINSYDEIP - M10.64.2 B20100129000000.000000 + 0004CC40900018400E404210409Time(GMT+07:00) Standard Southeast Asia03ZyREx7Zyrextac109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-837-840649-02-1057-7601.0000-2522013
    Installation ID: 001574550530812913944605771056041130619153888581870333
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: Q7RRY
    License status: initial grace period
    Time remaining: 43200 minute (30 day (s))
    Remaining Windows rearm count: 3
    Trust time: 09/09/2013-22:30:08

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Not registered - 0 x 80040154
    The admin service: not registered - 0 x 80040154
    Output beyond bitmask:

    --> HWID data
    Current Hash HWID: LAAAAAAAAgABAAEAAAABAAAAAgABAAEAnJ + IbKp2EBCcP0LmGCa2XK1Ichk =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: no, invalid Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC ZyREx7 Zyrextac
    FACP ZyREx7 Zyrextac
    HPET ZyREx7 Zyrextac
    START ZyREx7 Zyrextac
    MCFG ZyREx7 Zyrextac
    SSDT PmRef CpuPm
    ASF!            ZyREx7 Zyrextac
    SLIC ZyREx7 Zyrextac

    Have you tried to restart by phone?

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

  • where is the product key on the coa citizenship

    I have my citizenship rececived and I have computers to donate, I installed a system of opereating on a computer and the computer application product code or key, I can't find on the package I received from micro soft.   I see the numbers and so forth but neither code product specific indentifing.   I have

    According to this document, it must be affixed to your PC.

  • Key to Windows product activation on the COA sticker is wiped out

    The product key on the COA sticker is annihilated. My laptop is in the form of post formatted with the trial version enabled...

    How can I get the key...? Windows 7 Home Premium...

    Original title: activate Windows

    Using your recovery win disks you do according to your instructions from PC manufacturers, when you got the PC, or even dial that PC manufacturers support to request the recovery discs, for which there will be a small fee

    (Using disk recovery does not require any key to be entered)

  • my windows 7 ultimate product id is-00426-292-0000007-85734(please give me my product key for the successful activation of windows)

    my windows 7 ultimate product id is-00426-292-0000007-85734(please give me my product key for the successful activation of windows)

    your product key will be on your COA, proof of license label, or if a download in your email.

    the product id you have posted is for default key Windows Ultimate uses when no key is entered during installation and cannot be enabled.
  • Determine the version of Windows product key on the back "bricks" Lenovo laptop

    I bought a used Lenovo 6459CTO laptop. The sticker on the back windows is partially readable and windows was preinstalled, when the laptop was purchased. The system has failed and attempts to reinstall an image by the previous owner allowed to corrupt the Lenovo recovery Partition, so I can't boot up the laptop. I don't have the recovery disks. How can I determine what version of windows is on the laptop using the product key? The version of windows on the label is unreadable.

    You must contact the Lenovo Support and ask for help.  Please see: How to replace Microsoft software

  • I have two vista windows oem sctatch disk at home. You can download it for me, these two are with the product key to the House.

    I have two vista windows oem sctatch disk at home. You can download it for me, these two are with the product key to the House.
    It is upgraded, the other is an integer telling Windows Vista;
    and the little hard up and down, mouse from left to right,.
    or can you please sent a copy of a disc to my address, this is the right path for fixed my windows vista online.
    (try to contact technical support of the direct Vista operating system)
    How about upgrading to windows 7? Give me the vista on 'the base drive OEM' continues for facilities?
    ----------------

    Replacement OEM or software support of system manufacturer in most cases, you must contact the OEM (OEM) manufacturer or the manufacturer of the system directly to replace Microsoft software that was distributed by your computer. However, an exception is made for operating system service pack media *, for which you can contact us directly.

    • Contact information for the manufacturer of the computer, see the Microsoft Web site at the following address:

      http://support.Microsoft.com/default.aspx?pr=oemphone (http://support.microsoft.com/default.aspx?pr=oemphone)
    • If the product has been distributed by an OEM or a system integrator, the product ID contains the letters "OEM". Visit the Microsoft Web site at the following address, select the appropriate product family, and then follow the steps to find the product ID:
      http://support.Microsoft.com/default.aspx?PR=notsureoem (http://support.microsoft.com/default.aspx?pr=notsureoem)
    • For OEM software, the certificate of authenticity (COA) lists the name of the manufacturer of the computer under the software version name. For more information on the certificate of authenticity, see the Microsoft Web site at the following address:
      http://www.Microsoft.com/resources/howtotell/ww/FAQ.mspx#1 (http://www.microsoft.com/resources/howtotell/ww/faq.mspx#1)

      If you have System Builder software, the COA lists "OEM software" or "OEM product" under the software version name.

    * Note Service pack support only includes what is associated with the service pack itself.

    More information: http://support.microsoft.com/kb/326246

    Regarding Windows 7 - frequently asked questions - Upgrade Options
    http://www.Microsoft.com/Australia/Windows/buy/offers/upgrade-FAQ.aspx TaurArian [MVP] 2005-2010 - Update Services

  • Where can I find the product key inside the original windows cd?

    where can I find the product key inside the original windows cd

    Hello

    You can't find the product inside the Vista DVD key.

    Vista DVD retail are generic DVDs containing all editions of Vista and the product key is distinct for the DVD, but as part of the package you purchase.

    DVD OEM system manufacturers are the same.

    OEM Licenses pre-installed (HP, Acer, etc.) are the product key on COA sticker on the machine.

    See you soon.

  • I can't read the product key on the bottom of the computer as it dissipated. How to find my product key?

    VISTA ACTIVATION PROBLEM

    EVERY MORNING

    IVE JUST HAD MY LAPTOP REPAIRED AND NOW IM BEING ASKED TO ACTIVATE IT!

    HOWEVER, I CAN'T READ MY STICKER PRODUCT KEY ON THE BOTTOM OF THE LAPTOP

    WHAT CAN I DO?

    Kind regards

    NEIL

    Hello

    I would take it back to the workshop of repair and demand that they fix it properly and send it to you already reactivated.

    It is a way around it, but it's time and and maybe more money:

    As you can not read your product key on the label, we cannot help you get your product key (Key Finder programs will not solve it).

    The way around this is to contact your laptop manufacturer and ask them to send you recovery disks to reinstall the operating system properly. They should send records for a small fee.

    While you are in contact with the Manufaxcturer of the laptop also ask them if there is a way to reinstall the operating system on a recovery partition on the hard drive of your laptop, allowing you to save money.

    Either of these methods of recovery normally does not imply that you have to insert a product key as factory Setup key is automatically used to activate this process.

    My advice, in order of preference:

    1. repair facility

    2. recovery of the process.

    See you soon.

  • most have the product key, or the installation disc. Can anyone help?

    I have recently upgraded to windows 10 and hope to do a clean install, but I had not given this option. On the Microsoft site, I've been advised to go back to my previous version of Windows, 7 and then repeat the upgrade. I did and when I tried to upgrade, he did a validation test to see if my copy of windows is genuine and she failed the test. He had the validation test before that I first have to upgrade to Windows 10, where it is spent. I have more the product key, or the installation disc. Can anyone help?

    Kind regards

    Kevin

    OT:

    KFDFD

    Get Windows 10 App indicates my license is not enabled:

    Yet once, make sure that you run a copy genuine and activated Windows 7 or Windows 8/8.1.

    Click Start, right-click computer law (Windows 8 or later version - press the Windows key + X > click System)

    Click on Properties

    Scroll to the bottom for Windows activation.

    If your activation status indicates that it is not enabled, then you need to do.

    Your activation status should look like this:

    Try the following:

    Click Start, right click on computer

    Click on properties

    Scroll down to the Windows Activation

    Click on the link 'change product key '.

    Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.

    COA certificate of authenticity:

    http://www.Microsoft.com/howtotell/content.aspx?PG=COA

    ??

    What is the certificate of authenticity for Windows?

    http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity

    If Windows 7 is a retail license, try the phone activation:

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

    Also try to run the fix it and then restart your computer:

    http://support.Microsoft.com/kb/2230957/

    If you are able to resolve activation problems, your installation before performing the upgrade again:

    http://www.notebooks.com/2009/10/24/how-to-backup-your-installation-of-Windows-7/

    Also check:

    Please be aware, even if you do not get the Windows 10 app, you can always download Windows 10 as one. ISO file, create a bootable copy and update your system.

    See the instructions: How to download official Windows 10 ISO files

  • Can we use this product key on the back of the laptop for the activation and the windows 7 Professional 32-bit to windows 7 Professional 64-bit upgrade?

    I have a laptop HP originally shipped with windows 7 32-bit professional. Now I want to upgrade to windows 7 professional 64 bit. I don't have with me installation disk. So I thought that it is possible (and legal) to resume an installation of windows 7 professional 64 bit disc from a friend and use this product key on the back of my laptop computer to activate windows after the installation of 64-bit? I'm a bit confused.

    NOTE: This sticker on the laptop has windows 7 pro oa, and a product key to 25 digits (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) written on it.

    In addition, the product ID in the information system in the control panel is OEM.

    Yes, you can use the product key located on the COA sticker with a full retail version or the version upgrade Windows 7 Professional disc.

    You will need to do a clean install, there is no place on the way to upgrade Windows 7 32 bit to 64 bit.

    Using the disk of 64-bit Windows 7, install Windows 7 Windows Easy Transfer Utility from the DVD (to find it, simply navigate to x:\support\migwiz, "x:" is the name of your hard drive. (In this case, you will see a collection of files, the important"that you must search for and double-click is 'migsetup'.) run it and create a DAMP (Windows Easy Transfer file), if you have an external hard drive, you can access it later when you perform a clean install of Windows 7 64-bit disk so you can stored there.

    Once you have done this, just do a clean install of Windows 7 64 bit disc. In Windows 7 64 bit disk, start Windows Easy Transfer, follow the wizard screen, tap on which is stored the WET file (external hard drive) and it will restore your personal files and settings. Reinstall the applications needed.

    http://www.notebooks.com/2009/10/07/using-Windows-easy-transfer-in-Windows-7/

    Boot from the DVD 64 bit Windows 7
    Click Install now
    Accept the license agreement
    When the option is displayed to select a type of installation, click (Custom advanced)
    Select the disk partition where you want to install Windows 7 click Next.

    You will receive the following warning:
    The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.
    (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

    The installation program will now begin installation. During installation, your computer will be restarted several times.

    Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

    You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

    http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

    See also:

    http://techingiteasy.WordPress.com/2012/04/13/how-to-activate-Windows-7-OEM-license-using-a-retail-disc/

  • I have the product key on the back of my computer toshiba laptop but still get a message that windows 7 is not genuine, what can I do?

    My son bought this laptop Toshiba Satellite with windows 7 ultimate and gave our grandchildren for Christmas two years ago. They never used so it brought and I got from my son. On startup, I get a message that windows is not genuine. I've repeatedly tried to activate with the product key on the label of MS on the back of the computer laptop, but message still there. I noticed the first time I tried to enter the product key, there was a different product key in the input fields. I have entered the correct product key but message still there.
    Can someone please help?  Thank you for your time.

    Hello

    I would say allowing you to run the Microsoft Genuine Diagnostics tool then copy and paste the results into an answer here for further analysis:

    http://go.Microsoft.com/fwlink/?LinkId=52012

    Also I suggest you to check your product key and report to Microsoft about the issue.

    Check out the following link to report to Microsoft.

    https://www.Microsoft.com/en-us/howtotell/CFR/report.aspx

  • I bought a pack of Windows 7 OEM System Builder. But now I've lost my product key of the box, how can I recover it?

    I bought a pack of Windows 7 OEM System Builder. But now I've lost my product key of the box, how can I recover it?

    You can not

    The key was on a COA sticker must be on a sticker that you * should * have stamped on the case of the machine.

    If the OS is installed (properly with the key), you can read it using a tool such as Belarc Advisor - www.belarc.com

  • The product key on the basis of the system is worn and cannot be read. I need a new.

    My product label is old and worn on

    I need to speak to a representative of the Microsoft Customer Service about obtaining a new product key. because the tag on my laptop is rubbed off.  After several attempts to find a center of electronic mail, or a center of discussion online, I was brought to the forums. so, how can I get in touch with a legitimate Microsoft Customer Service representative?

    Lost or misplaced product key (certificate of authenticity)

    http://support.Microsoft.com/kb/824433

    How to get a replacement product key?

    To replace a Microsoft product key, you must contact Customer Support and Microsoft. To locate the phone number, visit the following Microsoft Web site:

    http://support.Microsoft.com/default.aspx?scid=fh; EN-US; CNTACTMS

    For more information on this topic, visit http://support.microsoft.com/kb/811224

Maybe you are looking for

  • Pavilion h8 - 1287C: Desktop abandons Internet connection. Ping helps a little.

    PC drops his Internet connection.  The Internet connection icon reset solved the problem.  But 10 times a day happens to be a little too much.  The PC has its second motherboard and a new piece of network adapter. Other PC no experenience not the pro

  • Problems IOS9.2.1

    My husband has updated its Ipad 4 to IOS9.2.1. and lost all its hotmail mailbox content.  We tried different things to retrieve it, such as the removal of his e-mail account, by restarting and adding again, but nothing works.  I'm hesitant to do the

  • Why the volume entering Magic Jack is low?

    original title: why is low volume entering Magic Jack? Can not hear the other person on the phone. Why the volume entering Magic Jack is low? Can not hear the other person on the phone.

  • How to use the structure of the event to sort the listbox data?

    I have a VI that contains two list boxes.  The two list boxes are selectable by the user.  This is how I want to interact. When the VI is initialized, the first list box will be filled with data.  If the user double clicks on a cell in the first list

  • Delete all partitions

    So I tried to reformat my HP ENVY 14 and when I got to the part of the partitions I wasn't paying attention and I deleted all of them. Now, when I create a new one it says "could not be installed, may be files may be missing or damaged. That how to f