Product key on the COA label renovated is damaged and unreadable.
I can't activate and save the copy of Windows XP Pro that was pre-loaded onto a PC refurbished, purchased online we Micro Corp. as the product key on the COA label is damaged and unreadable. I called their tech support and they told me that they do not keep records and only send tag identification number to Micro soft. Is there a phone number or e-mail address I can use to contact their technical support for assistance in obtaining the corresponding product key for COA label, or the replacement with a different product key to activate the software?
Hello
See the following article to contact Customer Support and Microsoft.
How and when to contact Microsoft and support Customer Service
http://support.Microsoft.com/kb/295539
Tags: Windows
Similar Questions
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Windows XP operating system does not accept the product key on the COA label
Hi all
After moving to get my laptop fixed I decided it was for long a new copy of Windows XP.
After formatting the hard drive, I can't find my recovery cd!So I decided to borrow my CD Windows XP Professional of brothers, which I'm sure that Service Pack 2 has built in.
When you try to use my product key on the COA label under the laptop he simply refuses to accept it. :(
Any ideas? I use the wrong version of windows?The label says 'Windows XP Professional 1-2CPU'
Can I get the Toshiba recovery cd or that would be too expensive.Any advice would be great, thank you very much.
Concerning
Jay.Hello
> Can I get the Toshiba Recovery CD or who would be too expensive.
Yes, it is possible. You can order the recovery of the AEP CD in your country and it should be cheapI m not 100% sure why the key to the COA label cannot be accepted. Maybe you laptop came with XP Home Edition only and that is why it does not work with XP PRO.
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Win7 home premium than oem may be activated by the product key on the COA sticker
I bought the original family win7 premium (OEM) DVD with the COA sticker on the box and the product id is 00359-OEM-8783781-40649.
I installed it in my mini laptop of wakatobi zyrex (wakamini mp1291) / atom intel N450 1.66 Ghz/1 GB RAM - RAM /HDD = fujitsu MJA2250BH G2 ATA
and activated by-> control-panel\system\windows activation\ (link) activate windows now. After this "code: 0xC004C008»
' Description: the activation server determined that the specified product key cannot be used "appeared.Question:
1. How can I activate win7 without having to buy a new one?
2 can you solve this problem just e-mail no phone because I have only a cell phone and you know it costs me much if
haved make a few calls about this issue?Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - HWWR3 - TTB9K-Q7RRY
Windows product key hash: 2PVmOKEtEF1F ++ VqIlRr0rdswtc =
Windows product ID: 00359-OEM-8783781-40649
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {86AEAF9B-54A3-4ED7-B705-7C50434A0E28} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119 - 1850
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]Other data-->
Office details:{86AEAF9B-54A3-4ED7-B705-7C50434A0E28} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 32 *-*-*-*-Q7RRY 00359-OEM-8783781-40649 3 S-1-5-21-2869867094-3002645334-2507246248 ZYREX Wakatobi Mini INSYDE IP - M10.64.2 B 20100129000000.000000 + 0004CC40900018400E4 0421 0409 Time(GMT+07:00) Standard Southeast Asia 0 3 ZyREx7 Zyrextac 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-837-840649-02-1057-7601.0000-2522013
Installation ID: 001574550530812913944605771056041130619153888581870333
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: Q7RRY
License status: initial grace period
Time remaining: 43200 minute (30 day (s))
Remaining Windows rearm count: 3
Trust time: 09/09/2013-22:30:08Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Not registered - 0 x 80040154
The admin service: not registered - 0 x 80040154
Output beyond bitmask:--> HWID data
Current Hash HWID: LAAAAAAAAgABAAEAAAABAAAAAgABAAEAnJ + IbKp2EBCcP0LmGCa2XK1Ichk =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: no, invalid Windows marker
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC ZyREx7 Zyrextac
FACP ZyREx7 Zyrextac
HPET ZyREx7 Zyrextac
START ZyREx7 Zyrextac
MCFG ZyREx7 Zyrextac
SSDT PmRef CpuPm
ASF! ZyREx7 Zyrextac
SLIC ZyREx7 ZyrextacHave you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
where is the product key on the coa citizenship
I have my citizenship rececived and I have computers to donate, I installed a system of opereating on a computer and the computer application product code or key, I can't find on the package I received from micro soft. I see the numbers and so forth but neither code product specific indentifing. I have
According to this document, it must be affixed to your PC.
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Key to Windows product activation on the COA sticker is wiped out
The product key on the COA sticker is annihilated. My laptop is in the form of post formatted with the trial version enabled...
How can I get the key...? Windows 7 Home Premium...
Original title: activate Windows
Using your recovery win disks you do according to your instructions from PC manufacturers, when you got the PC, or even dial that PC manufacturers support to request the recovery discs, for which there will be a small fee
(Using disk recovery does not require any key to be entered)
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my windows 7 ultimate product id is-00426-292-0000007-85734(please give me my product key for the successful activation of windows)
your product key will be on your COA, proof of license label, or if a download in your email.
the product id you have posted is for default key Windows Ultimate uses when no key is entered during installation and cannot be enabled. -
Determine the version of Windows product key on the back "bricks" Lenovo laptop
I bought a used Lenovo 6459CTO laptop. The sticker on the back windows is partially readable and windows was preinstalled, when the laptop was purchased. The system has failed and attempts to reinstall an image by the previous owner allowed to corrupt the Lenovo recovery Partition, so I can't boot up the laptop. I don't have the recovery disks. How can I determine what version of windows is on the laptop using the product key? The version of windows on the label is unreadable.
You must contact the Lenovo Support and ask for help. Please see: How to replace Microsoft software
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I have two vista windows oem sctatch disk at home. You can download it for me, these two are with the product key to the House.
It is upgraded, the other is an integer telling Windows Vista;
and the little hard up and down, mouse from left to right,.
or can you please sent a copy of a disc to my address, this is the right path for fixed my windows vista online.
(try to contact technical support of the direct Vista operating system)
How about upgrading to windows 7? Give me the vista on 'the base drive OEM' continues for facilities?
----------------Replacement OEM or software support of system manufacturer in most cases, you must contact the OEM (OEM) manufacturer or the manufacturer of the system directly to replace Microsoft software that was distributed by your computer. However, an exception is made for operating system service pack media *, for which you can contact us directly.
- Contact information for the manufacturer of the computer, see the Microsoft Web site at the following address:http://support.Microsoft.com/default.aspx?pr=oemphone (http://support.microsoft.com/default.aspx?pr=oemphone)
- If the product has been distributed by an OEM or a system integrator, the product ID contains the letters "OEM". Visit the Microsoft Web site at the following address, select the appropriate product family, and then follow the steps to find the product ID:http://support.Microsoft.com/default.aspx?PR=notsureoem (http://support.microsoft.com/default.aspx?pr=notsureoem)
- For OEM software, the certificate of authenticity (COA) lists the name of the manufacturer of the computer under the software version name. For more information on the certificate of authenticity, see the Microsoft Web site at the following address:http://www.Microsoft.com/resources/howtotell/ww/FAQ.mspx#1 (http://www.microsoft.com/resources/howtotell/ww/faq.mspx#1)
If you have System Builder software, the COA lists "OEM software" or "OEM product" under the software version name.
* Note Service pack support only includes what is associated with the service pack itself.
More information: http://support.microsoft.com/kb/326246
Regarding Windows 7 - frequently asked questions - Upgrade Options
http://www.Microsoft.com/Australia/Windows/buy/offers/upgrade-FAQ.aspx TaurArian [MVP] 2005-2010 - Update Services - Contact information for the manufacturer of the computer, see the Microsoft Web site at the following address:
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Where can I find the product key inside the original windows cd?
where can I find the product key inside the original windows cd
Hello
You can't find the product inside the Vista DVD key.
Vista DVD retail are generic DVDs containing all editions of Vista and the product key is distinct for the DVD, but as part of the package you purchase.
DVD OEM system manufacturers are the same.
OEM Licenses pre-installed (HP, Acer, etc.) are the product key on COA sticker on the machine.
See you soon.
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VISTA ACTIVATION PROBLEM
EVERY MORNING
IVE JUST HAD MY LAPTOP REPAIRED AND NOW IM BEING ASKED TO ACTIVATE IT!
HOWEVER, I CAN'T READ MY STICKER PRODUCT KEY ON THE BOTTOM OF THE LAPTOP
WHAT CAN I DO?
Kind regards
NEIL
Hello
I would take it back to the workshop of repair and demand that they fix it properly and send it to you already reactivated.
It is a way around it, but it's time and and maybe more money:
As you can not read your product key on the label, we cannot help you get your product key (Key Finder programs will not solve it).
The way around this is to contact your laptop manufacturer and ask them to send you recovery disks to reinstall the operating system properly. They should send records for a small fee.
While you are in contact with the Manufaxcturer of the laptop also ask them if there is a way to reinstall the operating system on a recovery partition on the hard drive of your laptop, allowing you to save money.
Either of these methods of recovery normally does not imply that you have to insert a product key as factory Setup key is automatically used to activate this process.
My advice, in order of preference:
1. repair facility
2. recovery of the process.
See you soon.
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most have the product key, or the installation disc. Can anyone help?
I have recently upgraded to windows 10 and hope to do a clean install, but I had not given this option. On the Microsoft site, I've been advised to go back to my previous version of Windows, 7 and then repeat the upgrade. I did and when I tried to upgrade, he did a validation test to see if my copy of windows is genuine and she failed the test. He had the validation test before that I first have to upgrade to Windows 10, where it is spent. I have more the product key, or the installation disc. Can anyone help?
Kind regards
Kevin
OT:
KFDFD
Get Windows 10 App indicates my license is not enabled:
Yet once, make sure that you run a copy genuine and activated Windows 7 or Windows 8/8.1.
Click Start, right-click computer law (Windows 8 or later version - press the Windows key + X > click System)
Click on Properties
Scroll to the bottom for Windows activation.
If your activation status indicates that it is not enabled, then you need to do.
Your activation status should look like this:
Try the following:
Click Start, right click on computer
Click on properties
Scroll down to the Windows Activation
Click on the link 'change product key '.
Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.
COA certificate of authenticity:
http://www.Microsoft.com/howtotell/content.aspx?PG=COA
??
What is the certificate of authenticity for Windows?
http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity
If Windows 7 is a retail license, try the phone activation:
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-usAlso try to run the fix it and then restart your computer:
http://support.Microsoft.com/kb/2230957/
If you are able to resolve activation problems, your installation before performing the upgrade again:
http://www.notebooks.com/2009/10/24/how-to-backup-your-installation-of-Windows-7/
Also check:
- How to back up and restore your files manually
- How to free up disk space in Windows
- How to: 10 tips before installing Windows 10
- How to: determine if a device application or hardware is compatible with Windows 10
- Will remain the documents and applications, or install app must
Please be aware, even if you do not get the Windows 10 app, you can always download Windows 10 as one. ISO file, create a bootable copy and update your system.
See the instructions: How to download official Windows 10 ISO files
-
I have a laptop HP originally shipped with windows 7 32-bit professional. Now I want to upgrade to windows 7 professional 64 bit. I don't have with me installation disk. So I thought that it is possible (and legal) to resume an installation of windows 7 professional 64 bit disc from a friend and use this product key on the back of my laptop computer to activate windows after the installation of 64-bit? I'm a bit confused.
NOTE: This sticker on the laptop has windows 7 pro oa, and a product key to 25 digits (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) written on it.
In addition, the product ID in the information system in the control panel is OEM.
Yes, you can use the product key located on the COA sticker with a full retail version or the version upgrade Windows 7 Professional disc.
You will need to do a clean install, there is no place on the way to upgrade Windows 7 32 bit to 64 bit.
Using the disk of 64-bit Windows 7, install Windows 7 Windows Easy Transfer Utility from the DVD (to find it, simply navigate to x:\support\migwiz, "x:" is the name of your hard drive. (In this case, you will see a collection of files, the important"that you must search for and double-click is 'migsetup'.) run it and create a DAMP (Windows Easy Transfer file), if you have an external hard drive, you can access it later when you perform a clean install of Windows 7 64-bit disk so you can stored there.
Once you have done this, just do a clean install of Windows 7 64 bit disc. In Windows 7 64 bit disk, start Windows Easy Transfer, follow the wizard screen, tap on which is stored the WET file (external hard drive) and it will restore your personal files and settings. Reinstall the applications needed.
http://www.notebooks.com/2009/10/07/using-Windows-easy-transfer-in-Windows-7/
Boot from the DVD 64 bit Windows 7
Click Install now
Accept the license agreement
When the option is displayed to select a type of installation, click (Custom advanced)
Select the disk partition where you want to install Windows 7 click Next.You will receive the following warning:
The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.
(At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OKThe installation program will now begin installation. During installation, your computer will be restarted several times.
Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.
You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.
See also:
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My son bought this laptop Toshiba Satellite with windows 7 ultimate and gave our grandchildren for Christmas two years ago. They never used so it brought and I got from my son. On startup, I get a message that windows is not genuine. I've repeatedly tried to activate with the product key on the label of MS on the back of the computer laptop, but message still there. I noticed the first time I tried to enter the product key, there was a different product key in the input fields. I have entered the correct product key but message still there.Can someone please help? Thank you for your time.
Hello
I would say allowing you to run the Microsoft Genuine Diagnostics tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
Also I suggest you to check your product key and report to Microsoft about the issue.
Check out the following link to report to Microsoft.
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I bought a pack of Windows 7 OEM System Builder. But now I've lost my product key of the box, how can I recover it?
You can not
The key was on a COA sticker must be on a sticker that you * should * have stamped on the case of the machine.
If the OS is installed (properly with the key), you can read it using a tool such as Belarc Advisor - www.belarc.com
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The product key on the basis of the system is worn and cannot be read. I need a new.
My product label is old and worn on
I need to speak to a representative of the Microsoft Customer Service about obtaining a new product key. because the tag on my laptop is rubbed off. After several attempts to find a center of electronic mail, or a center of discussion online, I was brought to the forums. so, how can I get in touch with a legitimate Microsoft Customer Service representative?Lost or misplaced product key (certificate of authenticity)
http://support.Microsoft.com/kb/824433
How to get a replacement product key?
To replace a Microsoft product key, you must contact Customer Support and Microsoft. To locate the phone number, visit the following Microsoft Web site:
http://support.Microsoft.com/default.aspx?scid=fh; EN-US; CNTACTMS
For more information on this topic, visit http://support.microsoft.com/kb/811224
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