Professional information package launched by mistake on my Mac. Since then, the computer is out of order.  The app is always open to the dock, but cannot close or force quit it. Power button doesn, t make a stop. Computer is NOT frozen, but apps does not

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• I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I have already

  I bought lightroom 6 at amazon, but it will not be installed. All I said "Installer failed to initialize, please download Adobe install advisor to detect the problem", but it does not exist. It gives me no more information than that. I already had a free annual subscription to cc through my new canon camera, but I installed for my mac already. No phone number to call, adobe contact to say amazon, what do I do?

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• My computer was wiped out. Now, I'm trying to reinstall Adobe Creative Cloud. I saved the program and the license on my hard drive and followed the instructions to transfer the license, but it does not work.

  My computer was wiped out. Now, I'm trying to reinstall Adobe Creative Cloud. I saved the program and the license on my hard drive and followed the instructions to transfer the license, but it does not work. Just download the program again without having charged?

  Hello

  The transfer of applications Adobe CC is not successful.

  Please download the application of Office CC from the links below and install the CC apps:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Kind regards

  Sheena

• I just upgraded to the Plan complete creative Cloud, but I also had a plan of individual photo, the upgrade to the PAC will cancel the individual level, or what I have to cancel and how can I make sure that I do not get penalized for cancellation?

  I just upgraded to the Plan complete creative Cloud, but I also had a plan of individual photo, the upgrade to the PAC will cancel the individual level, or what I have to cancel and how can I make sure that I do not get penalized for cancellation?

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  First of all, such that added to your message of origin by a Mod, please do not post the same question twice

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==> NOTE DAYS AND TIME

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Samsung Ativ tab 3 power button doesn't work does not, the device always at 0% battery

  I write about a Samsung Ativ tab 3 I bought recently.

  The item was bought September 26, 13, model No. is XE300TZC-K01AE. The morning of October 3, 13, I noticed that the screen was frozen and not unlock when you press the power button. After pressing the Windows button under the screen, login screen came and I was able to connect to Windows. On the home page, noticed that the battery was at 0%, although there were about 45% of charge about 7 hours at least. I plugged in the charger, but the battery was drained down and power off the device. If the charger is plugged in, the blue light was not on and also the device wasn't turning on. The charger was kept connected up to 16:00, but the unit was still not turn on. After several calls and discussion with Samsung, the unit was sent to a service center for repair and the 10 - Oct.

  The device worked absolutely very well once again, until last night. Yet once again, the device froze and power button did not work and the Windows button has been used to unlock screen after several attempts. Battery was showing 0% despite his accusation of 78% 15 minutes previously. The connection of the charger, the battery was still at 0% but not more. Fortunately this time around the closed device not down, but after 3 hours of connection of the charger, battery is always 0%. I would like to know any suggestions to help solve this problem. I tried to restart the battery APC controller in Device Manager, but there was no improvement. I am also attaching the powercfg command results.

  

  Rgds,

  Remy

  two days later... the solution seems to be to simply keep going & not connected until the battery is empty (support of important things upwards at the same time). The fact that it took several days, I understand that the warning 'battery 0' is part of the dysfunction. During this time, you can sleep it w manually control 'turned off' in the bar of charms, ensuring not to turn it off (cos then you will not know if the battery is still empty) and turn it on the original key w.

  Once the battery is completely empty (no response from the original key, little blue light by power button / stop), you plug it in and it works.

  My guess is that explains what has happened before, when I (and others I read) he sent for repair. At the time where he got at the workshop had drained the battery, so they connected, found it worked, and he came back with a message like "you must have forgotten to load," the missing issue.

  Let's see: if it is something that happens after a few months, & it's easily solveable, it isn't so bad. As much as we can always use it in the meantime that the battery is empty.

  Wonder if regularly leave the battery can drain ever few months would avoid the phenomenon?

  Be interested to hear what others have found.

  Rivka

• my computer makes a plaintive sound, he has not done before and since then the cd door does not open, I close it out but still makes noise

  the noise is like a high-pitched moan

  Hello Boomer09,

  Thank you for your message.  This sounds like something is stuck in your CD/DVD.  Most of the models have a small hole at the front.  You can usually use a paperclip (or something of this size) to push through the hole and the drawer opens manually.  If it is stuck, you can open the drawer and eliminate the problem.  Otherwise, it could be a hardware failure and you will need to replace it.  You always have the possibility to open your computer and remove the power cables to your drive.  This will stop the sound, but you will not be able to use the drive.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• WINDOWS UPDATES AUTOMATIC @ SHUT DOWN MODE AND THEN MY COMPUTER IS NOT WORKING WHEN I TURN IT BACK

  Wow, I thought that I already asked the question. ??? I recently re - set up my old computer from last year. Everything went well on it. All my programs, files, photos, email and internet wall works very well. I went to shut it down and Windows Update popped up indicating not to touch or power off the computer turns off automatically after Windows updates were installed then... There were 22 updates installed by Windows Update and the computer is down. I waited for 6 or 7 minutes and turned on my system back to see nothing load, my monitor screen educated on and said to go to sleep! If someone can tell me what Windows has done to my system. Why they ask me to pay for something that they obviously screwed and how to contact a live person who can help me with their question? PLEASE, ANY HELP IS GREATLY APPRECIATED. MY NAME IS ELIZABETH AND I CAN BE CONTACTED AT 228.385.0336. Thank you very much!

  Hi Elizabeth,.
   
  Check if the fix given in this link will help you in fixing the issue:
  The computer leaves not put into hibernation or does not Wake-on-LAN mode ensures
   
  I also suggest you to follow the steps in this article and the Coachman.
  How to solve the problems of hibernation and standby in Windows XP
   
  For more information on phone Microsoft support option, see:
  Support for Windows XP technical issues and troubleshooting

• OTP-S5100 - "unable to start the server" - but he DOES not see my computer!

  I had a devil of a time with this option. Finally, and without provocation, the ability to reference the media from my computer suddenly started to work a couple of months. However, as I add new video files, new files do not show upward (but in the same directory as the others). Finally, I tried to move all files to a new directory and then he set up through media center to access this directory. It worked fine, but then the same thing again - new files, but that it would not come up on top of the list.

  Ended up trying to move all the files a cople of days earlier in another directory again. Now, the unit sees my computer, but it is grayed. When I click on it, all I get is a screen that says "failed to start the server. Wait a few moments, and then reselect the same server or put the server media market. "Then, of course, I closed the PC & BDP several times, but does not. Just a list of my computer all the gray.

  I checked the settings of my PC (Windows 7) - Home Group (check), automatic WMP streaming (check), firewalls (none... check). New programs (none... check). Nothing seems to work.

  A big hug of gratitude to someone out there who can tell me what's happening!

  Thanks in advance!

  You may need to update your content to media library... I don't know how, but I use Tversity and I must have analyze directories from time to time.

• After you install the updates of windows for Vista home edition, the computer tries to restart and then says "computer could not start", then begins to the Startup Repair. Suggestions, how can I fix?

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Hello

  Welcome to the community of Windows Vista answers.

  First of all, we will try if we can start in safe mode.

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

  Steps to start your computer in safe mode with networking
  1. to start mode safe mode with networking, restart the computer and press the F8 key for about four to five times. You will see "Safe Mode with network" listed in the advanced options of Windows.

  2. Select "Safe Mode with network" and then press ENTER.

  Access the link below for more information on how to start in "Safe Mode with Networking":
  http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

  The system restore.
  http://support.Microsoft.com/kb/936212

  Method 1:
  The restore of the system of Windows Recovery Environment (WinRE)

  (a) Insert Vista DVD and boot from the DVD.

  (b) that you want to start the computer from the Windows Vista DVD, you press a key, your keyboard when you see the prompt. You should now see a black screen with a white status bar at the bottom indicating that Windows is loading files... After some time, the status bar becomes completely white and you will see a screen indicating that Windows is loading. The environment of the installation of Windows continues to load and when finished you will be presented with a screen that prompts you for information about your location and language.

  (c) in this screen, you must configure the language to install, time and currency format and keyboard or options for method of entry so that they are well positioned. When done, press the next button. You will now be at the main Windows Vista Setup screen where you would normally install Vista on a computer.

  (d) because we want to repair the computer, you must click on repair your computer option. This will bring you to a new screen where the repair process get all facilities of Windows Vista on your computer. When finished, you will be presented with the System Recovery Options dialog box

  (e) select the Vista installation you want to repair.

  (f) in the system recovery options, click on system restore to restore the system.

  Method 2:

  Run the disk check Windows recovery environment to correct the bad sector on your hard drive

  (a) Insert Vista DVD and boot from the DVD.

  (b) that you want to start the computer from the Windows Vista DVD, you press a key, your keyboard when you see the prompt. You should now see a black screen with a white status bar at the bottom indicating that Windows is loading files... After some time, the status bar becomes completely white and you will see a screen indicating that Windows is loading. The environment of the installation of Windows continues to load and when finished you will be presented with a screen that prompts you for information about your location and language.

  (c) in this screen, you must configure the language to install, time and currency format and keyboard or options for method of entry so that they are well positioned. When done, press the next button. You will now be at the main Windows Vista Setup screen where you would normally install Vista on a computer.

  (d) because we want to repair the computer, you must click on repair your computer option. This will bring you to a new screen where the repair process get all facilities of Windows Vista on your computer. When finished, you will be presented with the System Recovery Options dialog box

  (e) select the Vista installation you want to repair

  (f) in the system recovery options, select command line and enter the command chkdsk/r.

  For the above two steps, you can see the link below.
  http://windowshelp.Microsoft.com/Windows/en-us/help/95b4c03a-ac42-49a4-a90d-8f3736a995271033.mspx

  Once you perform the restoration of the system, download the updates and install them manually one by one, this should help you knowing what update causes this problem.
   
  Concerning
  Amrihta.

• Hi my printer suddenly stopped and execution runtime error. Question of debugging Microsoft Visual c ++ runtime library. I have reset the drivers but still does not. It's windows vista 32 bit

  Hi, my printer has suddenly stopped.

  Program c:\windows\windows\system32\spoolsv.exe
  c:\windows\windows\system32\spool\drivers\W32X86\3\lxdidatr.dll

  Run the time check failure #3-la variable is 'sinumberofTopic' is used without being defined
  If I try again it said failure of the assertion
  File dmrclibrary.cpp
  Line 415
  Expression: m_hlibModule

  First of all, you can try using system restore if the problem just started happening.

  Go to your Start Menu > Accessories > system tools > system restore.

  Select a point of dated system restore to before the problem started happening and then restore your system at this point. During the system restore, you can restore the configuration of your system and you will not lose any personal data, the system restore affects only your configuration.

  After doing the system restore you don't like something that has changed on your system, you can "undo" the restoration of the system.

  If the system restore is not an option for you, or System Restore does not resolve the problem, you can take the measures put forward in the Microsoft Knowledgebase article below:

  You can also try diagnostics automated web site Windows Fix It:

  http://support.Microsoft.com/GP/printing_problems

  or take the advanced stages described in the following knowledge base article:

  http://support.Microsoft.com/kb/810894

• Hp Photo Viewer so many windows photo viewer have stopped working. I can click on the picture, but it does not appear on the screen.

  the only way I can see photos is through slide show, it always starts at the first photo in the folder, and the case may have 800 pictures. I contact microsoft help, a nd they said that there is a problem with my cache, and they could correct remote for 99 Canadian dollars. Is their anyway I can fix it myself?

  HI Bill,

  Apology for a late reply.

  Here is a link that will help you know how to add the library in the navigation pane:

  http://Windows.Microsoft.com/en-us/Windows/working-with-navigation-pane#1TC=Windows-7

  If you say that the problem is specific in the library folder (which has pictures, music, videos and Documents), you can try the steps to restore the default library.

  Check also if the default program on the computer to open the Photos is set appropriately. You can follow the steps from the link below:

  http://Windows.Microsoft.com/en-us/Windows/change-default-programs#1TC=Windows-7

  Let us know if the problem still persists.

• [removed email]: I'm not able to download my Adobe Creative Suite Design Standard, serial number [number removed]. I know the drill, but it does not this time. A customer support person helped me 2 weeks ago, but it doesn't now.

  Anyone here?

  NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM

  CS2, Acrobat 7 + Audition 3 (AND EARLIER) activation server has disappeared, then read below

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  .

  You MUST use the special version and the serial number on the page, not your original drive or serial number

  .

  NOTE that CS2 will not install on a "modern" with an Intel Mac

  When you install the special version of CS2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option

• I need a new ADobe ID since my new computer is not allowed and permit because I got permission on my old computer, which no longer exist what should I do?

  Adobe Digital Editions will not allow my new computer because I had a permission on my old computer, which no longer exists.  What should I do?

  Good response here:

  I can't allow my computer. He repeats just try again later.

• When I have only a single tab/window open, I used to be able to use the command-W to close. All of a sudden, it doesn't let me. No idea why that might be?

  I tried to reinstall the version 7.0.1, but that did not help.

  same thing here. When I disabled it Evernote Clipper Add On I could close a new tab.

• Turning on the iPod touch 4G without power button / stop

  My power button doesn't work.  I know how to turn my iPod touch 4G (ios 6.1.6) using the help key, but what I want to know is if I can turn on the iPod while plugging it.  I know when the battery dies him plugging it turns back on, but I have not tried after that I turned it off.   I would just try this, but today, I'm not able to repair or replace.  So I want to make sure that it will work before as I did try.

  (I know that I can turn by resetting the network it works, but then I have to retype my password.)  I hope I can just stop, and then plug it in.  But just want to be sure.)

  Thank you.

  Yes, unless you have other problems, connect the iPod to a charging source turns on the device