Profile of Thunderbird is only partially recognized

I have Thunderbird + Lightning in use on the operating systems Linux Mint and of Debian. Installation of Thunderbird Mint is used only for about six months after I switched to Debian as the main operating system. Debian installation encountered problems (unrelated to Thunderbird), and I had to return to mints. However, I was able to correctly migrate the profile.

Thunderbird shows the supplements and the basis of positioning preferences page, so that the profile is recognized. However, the user data (email accounts (and their mail), address books and calendar data), are all absent. The opening of Thunderbird, it starts asking me to create an e-mail account.

The version on Debian is 24.3.0. I believe that Thunderbird has been updated once or several times on Mint during the inactive period. His version is currently 31.3.0. FYI, all the add-ins were originally on the version of mint before the update to V31.3.0.

I made many attempts, following the standard instructions, replace the content of the profile with the old content (I used the procedure successfully to migrate from Windows to Debian Mint). These included attempts using the old existing profile and a previous backup copy. I even uninstalled Thunderbird, deleted the directory .thunderbird and started on (several times), re-installation of the repo of Mint.

I don't think to check Mint profile always worked before attempting replacement. However, after the failure, I rebooted the old profile of mint, and it does not work either. Since Thunderbird has been completely reinstalled, there is probably not a problem with corruption of software, and since several profiles previously failed, it seems unlikely that all profiles are bad. It almost looks like some incompatibility between Thunderbird V31.3.0 and profiles from previous version, but I didn't know all the present reports.

Troubleshooting information page:

 Application Basics

   Name: Thunderbird
   Version: 31.3.0
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0
   Profile Directory: Open Directory

             (Local drive)
   Application Build ID: 20141128200244
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts

 Crash Reports

 Extensions
   Account Colors, 8.2, false, accountcolors@DW-dev
   ImportExportTools, 3.1, false, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
   Lightning, 2.6.6, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Messaging Menu and Unity Launcher integration, 1.3.1, false, [email protected]
   Send Later, 4.3.1, false, [email protected]
   Theme Font & Size Changer, 34.2, false, {f69e22c7-bc50-414a-9269-0f5c344cd94c}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 31.3.0
     mailnews.database.global.datastore.id: 8fd333c3-1f74-42c8-89fa-735441cec76
     mail.openMessageBehavior.version: 1
     network.cookie.prefsMigrated: true

 Graphics

     Adapter Description: X.Org -- Gallium 0.4 on AMD RS780
     Vendor ID: X.Org
     Device ID: Gallium 0.4 on AMD RS780
     Driver Version: 3.0 Mesa 10.1.3
     WebGL Renderer: false
     GPU Accelerated Windows: 0

     AzureCanvasBackend: cairo
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: cairo

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.6
     4.10.6

     NSS
     3.16.2.3 Basic ECC
     3.16.2.3 Basic ECC

     NSS Util
     3.16.2.3
     3.16.2.3

     NSS SSL
     3.16.2.3 Basic ECC
     3.16.2.3 Basic ECC

     NSS S/MIME
     3.16.2.3 Basic ECC
     3.16.2.3 Basic ECC

I've attached a screenshot of the error console. At least the first entry appears to refer only to a problem with the themes, and not with the content. Also, according to online information, I found this contained panacea.dat of the references to the old name of profile. Take this file off service has not solved the problem.

I will close the loop on this issue after discovering my own answer. The reason why the user data has not been recognised, it is that he wasn't there.

I was using a backup procedure that has checked the base directory, which includes the profile. To make sure that no files are currently in use, I ran Ark of another operating system. He seems to have backed up everything except the few files that contains the data of actual user (e-mail accounts, messages and calendar data). Without burrow in the profile, it was not obvious that these files were missing. I don't understand why these files were treated differently.

The lesson to take away is that this isn't a good way to save the profile, and it is useful to make your real critical files in the backup.

Tags: Thunderbird

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