Programs like Windows Mobile Device Center and DynDNS Updater hangs

I am facing this problem with several software. When I try to launch Windows Mobile devices, it crashes or closes just without any notification. A window pops up saying Windows Mobile Device Center has stopped working and gives only 2 options closing program and 2nd-check online for a solution and close the program. It is the same with other software like DynDNS Updater 4.1.6 I downloaded from http://www.dyndns.com/support/clients/ . Windows mobile device center window details of the problem as below

Description:

Stopped working

Signature of the problem:

Problem event name: CLR20r3

Signature of the problem 01: wmdc.exe

Signature of the problem 02: 6.1.6965.0

Signature of the problem 03: 465eefc9

Signature of the problem 04: mscorlib

Signature of the problem 05: 2.0.0.0

Signature of the 06 problem: 4889dc80

Signature of the problem 07: f51

Signature of the 08:0 problem

Signature of the problem 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB

The system version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Pls Help, I don't want to swith back to XP as Active sync and this software works fine on XP. I think it's the problem of compatibility of programs with Vista
I use Home Premium Version SP1 and I don't have the same day once because after the previous installation, my PC got slower after full update.
My configs of machine are
Dell XPS M1330 Laptop
T8100 processor
965 mobile chipset
3 GB RAM
HARD DRIVE 320 GB

Dushyant salvation,

  • You have security software installed on the computer?
  • Since when are you facing this problem?
  • You did changes to the computer before this problem started?

Before solving the problem, I suggest to create a system manually, Restore Point so that in this case, a problem occurs when performing these steps, you can always perform a system restore.

Step 1

Uninstall Windows Mobile device under Windows Vista programs and features. Access the link below and follow the steps in the article to uninstall the program.

http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

Step 2

Follow the steps below only once you have backed up the registry.

a. Click Start, in the search box of start, type regedit and press ENTER.

b. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

c. in the navigation pane, locate the following registry subkey:

d. in the registry editor, navigate to the following location: HKEYCURRENTUSER > SOFTWARE > MICROSOFT > WINDOWS CE SERVICES > PARTNERS

e. check the keys referencing your mobile device and right-click on it and remove the keys.

Note: The problem may occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry, follow the steps in the link below:

http://support.Microsoft.com/kb/322756

Step 3

Restart the computer and download the Windows Mobile device Center on your computer the link below and install it and check if it works fine without any errors.

http://www.Microsoft.com/windowsmobile/en-us/downloads/Microsoft/Device-Center-download.mspx

You can also uninstall and reinstallDynDNS Updator 4.1.6 program and check if it works very well.

I hope this helps. Let us know the results.

Thank you and best regards,

Srinivas R

Microsoft technical support.

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Tags: Windows

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