Programs not responding not / icons disappeared after picking up a virus?
Hi, I recently got a virus (XP total Security 2011) it seems who performed almost all of my programs, not race, my favorites and desktop icons disappear. I managed via the taskbar options click on the hidden folders option and now they are visible again, but transparent. If I click on mp3s and Itunes works but practically nothing else.
Ive checked some forums and tried regedit, but that is not responding.
I managed to open internet explore without Add ons however if that helps
all ideas
Many thanks richard
Hello RichardBraz,
You must remove the virus from your computer before we continue to fix the problems with the desktop icons and programs.
I suggest you try a run the Scanner in safe mode of Microsoft. To access Safe Mode:
(a) restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
(b) select an option when the Windows Advanced Options menu appears, and press ENTER.
You will want to choose "Safe Mode with networking" If you need to connect to the internet or your network.
(c) when the boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the installation that you want to start, and then press ENTER.
I hope this helps.
Marilyn
Tags: Windows
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