protect the smart HP: long dst
Hello:
-chek smart = passed
-summer long time = failure
-failure ID: RXL6MF-6MJ6NO-MFPX1F-61F703
-product id = C3N01EA #ABZ hard disk1
my hard drive crashed?
Thank you in advance.
Hello
Well Yes, the hard drive of your laptop does not, you will need to replace the hard drive.
Contact HP to replace
Tags: Notebooks
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Munchyy wrote:
I have a 3 years, HP Pavilion dv6 3142ea. I had no specific problem the hard drive but other battery problems made me make the system diagnostics.
The Smart check and dst short both passed but the long dst failed.
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This error is indicative of a failing hard drive. It is not something that is fixable.
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Error code 24 characters is a failure of the entire test (DST) disk Self and would indicate that hard is defective and must be replaced. It is also compatible with locking issues you describe.
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Computer HP Pavilion laptop says:
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Most of the time the 24 tank failure code indicates the drive is defective and must be replaced. It is still under warranry? In the affirmative, please call HP for a replacement.
In the United States:
http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1
or the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
http://welcome.HP.com/country/W1/en/contact_us.html
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No, it means that the hard disk will fail or already has.
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How to fix when long DST fails in a ultrabook of 4-1215dx want to
How to fix when long DST fails in a ultrabook of 4-1215dx want to
Hello
The long drive Self Test (DST) fault would indicate that hard is defective and must be replaced.
The disc is an element of guarantee and that your computer is listed as coming with Windows 8, it should still be under warranty, contact HP and arrange for the disk replaced - if necessary, you can check the status of your warranty here.
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Product name: hp pavilion sleekbook 15-b007se
Operating system: WIN 8.1
Problem: my windows 8.1 2 days appear with the blue screen
KERNEL_DATA_INPAGE_ERROR Win32k.SYS
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Memory verification: past
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Long DST: failure
Failure ID: qLHU83 - 6J9788 - MFPXOK - 61CU03
Product ID: C6K69EA #ABV
my PC specs:
http://Speccy.Piriform.com/results/yDRLTTBSr4fH3AyThrGH7je
Any help.
24 characters Long hard drive self test failure ID indicate your HDD is faulty / failed.
Replace it with a new one. Back up all your personal pets on the external drive.
If you have a media recovery with you, you can use them to reinstall factory settings after replacement.
Check your warranty status:
http://h10025.www1.HP.com/ewfrf/wc/weInput?cc=us&DLC=en&LC=en&OS=4158&product=5318510&sw_lang=If you are under warranty, HP will send you the new HDD & recovery disks/USB (if you need), for free on ordering them:
http://support.HP.com/us-en/document/bph07143
Contact HP (number series of Dungeon, failure ID & other details ready):
https://h22207.www2.HP.com/us-en/contact-HP/product/HP-Pavilion-Sleekbook-15-b007se/model/C6K69EAConcerning
Visruth
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