PS CC update failed and the application will not work

I'm on a mac (mavericks, updated)

iMac late 2013

CC update starts downloading but stop at level 55-60% with error update failed.

I really don't care about the new features and tried to use the existing application... no joy at all... nothing... my worst fears about this idea of stupid auto update subscription are are produced.

Adobe chat is saved llike mad...

Anyone know how to restart the application on a mac?

Thank you

Tom

Jeff-

After a short wait, I finally received a phone call from an adobe call center and resolved the issue. It took almost 2 hours on the phone.

The final resolution was uninstall and use the tool cleaning of adobe to remove all traces of the original install PS, then reinstall the application.

Not enough, but back up running.

Thanks for your comments.

See you soon,.

Tom

Tags: Adobe

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