PSC 1315 all-in-one: paper jam

My wife was going to print something from our computer and the printer took several leaves inside. It jammed so she shot just leaves in the front now, our computer said there is a paper jam and will not print we. I went through all the steps of the Glade, restarting, etc. that I've read in hp and others who shared their problems. It copies and analyzes very well. The computer tells me that there is a jam. Could have broke us something by pulling the paper to the front?

Thank you

Oldfud

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Hi @oldfud

Welcome to the Forums of HP's Support. I understand your computer continues to tell you that there is a paper jam. I would like to help.

It is possible that something has been damaged. Although it could be a "hiccup" with the software on the computer. You can try running the HP Print and Scan Doctor. This will check the software. If the problem persists, try this document a view of the "Paper jam" error HP PSC 1315, 1315v, 1315xi, s and 1318 1315 all-in - One Printer Series.

If you have any questions, or if this does not resolve the problem, let me know.
If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

Tags: HP Printers

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