Publish online does not not for video

Why publish online does not not for video. I use the video in .mp4 format. and still this attention (see below). If I ' not use video "post online can successfully.  Could you help me with this problem. Thank you for Attention


Hi William,.

Can you please check if you have the latest version of InDesign, if not, please update InDesign and republish your doc again (with video).

In addition, please can you me the name of the video you are trying to download? Some special characters may cause conflicts during the download.

If this is not always the case, I ask you to share your video via dropbox to [email protected] further investigation...

Kind regards

Monica Singh

Tags: InDesign

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