Publisher cannot connect printer wireless Officejet 6500 has E710e and the laptop over the network

I just changed my ISP and moved to British Telecom, who sent me a new router. The new service is in place and working well and I reconnected my Officejet 6500 a E710e CN557A to the wireless network. But I can't connect the printer to my laptop no matter what I try. I have uninstalled and reinstalled the printer on the laptop using the original CD and then updated to the latest drivers. I even reset the printer to default and then network related setting before attempting to connect the portable computer whose IP address of the printer without success. My laptop OS is Windows 7 32 bit and the printer is just over a year. He worked like a dream with the old wireless network.

I have already downloaded on my laptop HP - HP Print and Scan Doctor diagnostic tools and troubleshooting network printer connection. Printing and scanning doctor can't see the printer and I followed the instructions of troubleshooting without success.

Any help and advice would be much appreciated.

If it is a BT Home Hub, they don't play well with HP wireless printers.

You can try this - remove all instances of your printer in Control Panel > devices & Printers. Then:

1. make sure the printer is on and connected to your network. Verify that you can access the printer's internal web page by accessing its IP address before continuing. Get his IP address for a network Test printed on the front of the printer.
2. click on > start > Control Panel > devices & Printers.
3. click on add a printer
4. Select local printer
5. Select create a new port and select Standard TCP/IP Port, and click Next.
6. under device type, select TCP/IP Device. Under the name of host or IP address, enter the IP address of the printer. Click Next.
7. Select Hewlett-Packard in the list of manufacturers and select and select your printer model. Click Next.
If your printer model is not in the list, then select disk provided, browse the CD that came with your HP printer and select the first file begins with hp and ending with INF. click Open, then OK. Select your printer model. Click Next.
8. If prompted, use the driver that is currently installed.
9. He will ask the name of the printer - enter a new name or use the one existing. This will be the name of the printer that you select from other applications.
10. we may ask you to share the printer. Choose No.
11. the printing area of Test Page is displayed. Go ahead and print it out.
12. click on finish.

Tags: HP Printers

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