Publishing point does not start in windows media server

In the VCS installation Highway starter pack is used as a controller of calls & endpoints are registered to it.  TCS is used for recording.  An existing publishing point is used for live streaming using the windows media server.  This publishing point is not launched at the start of registration for this alias record.  Windows Media Server is running locally in the CHT.  I could see below into the server logs.  Please note that this configuration has worked with this setup for over a year and it stopped working now.  Your help on this appreciated.  Thank you.

13 2015-05 - 05T 14: 15:55 + 03:00 Info: incoming call [address = 1000, subscription_type = CALLADDRESS_E164_ALIAS, call_id = 1, Protocol = H323, rate = 5952]
14 2015-05 - 05T 14: 15:55 + 03:00 Info: get the binding of the Conference [booking_address = 003] - no links found, to the special appeal
2015 15-05 - 05T 14: 15:55 + 03:00 Info: check the recording start time [conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, log_tag = 0, recording_id =, record_delay is off]
2015 16-05 - 05T 14: 15:55 + 03:00 Info: creating record [conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, log_tag = 0, recording_id =]
17 2015-05 - 05T 14: 15:55 + 03:00 Info: RTP handling package [conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, log_tag = 0, recording_id =, time_since_first_packet = 1907] - started the writing of media
18 2015-05 - 05T 14: 15:55 + 03:00 Info: creating call [call_id = 1, conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, direction = inbound, log_tag = 0, Protocol = H323, speed = 5952, remote_address = 5001]
19 2015-05 - 05T 14: 15:55 + 03:00 Info: updating temp filename in DB RTP [conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, log_tag = 0, recording_id = 601B46BF-3756-4595-9100-71948A146FB7, temp_rtp_dump_file = e:\livedata\RTP150505141555_1.ogg.tmp]
20 2015-05 - 05T 14: 15:55 + 03:00 Info: setting call to life [call_id = 1, conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, direction = inbound, log_tag = 0, Protocol = H323, speed = 5952, playback_number = 1520] - found number of reading
2015 21-05 - 05T 14: 15:55 + 03:00 Info: setting call to life [call_id = 1, conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, direction = inbound, log_tag = 0, Protocol = H323, speed = 5952, playback_number = 1520] - found number of reading
2015 22-05 - 05T 14: 15:56 + 03:00 diagnosis: main video frame rate of adjustment reading [frame_rate = 30]
2015 23-05 - 05T 14: 15:56 + 03:00 Info: from decoder [call_id = 1, conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, direction = inbound, log_tag = 0, Protocol = H323, speed = 5952, bitrate_kbps = 128 channel audio =, payload_type = AAC - LD]
2015 24-05 - 05T 14: 15:57 + 03:00 Info: from decoder [call_id = 1, conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, direction = inbound, log_tag = 0, Protocol = H323, speed = 5952, bitrate_kbps = 4000, channel = video, payload_type is H.264]
25 2015-05 - 05T 14: 15:57 + 03:00 Info: video decoding, the decoder Message [call_id = 1, decoder = video Codian, message = decoder H.264 initialized]
26 2015-05 - 05T 14: 15:57 + 03:00 attention: decoding video, decoder has reported an error [call_id = 1, error_message = FAILURE to decode the packets] - request shipping FPU
27 2015-05 - 05T 14: 15:57 + 03:00 Info: exit conclusion size; scooping [optimal_output_size = 1280 x 720(16:9), output_bucket = 796 x 448, size_ext = 1280 x 720(16:9), size_main = 512 x 288(16:9), squared_ext = 1280 x 720(16:9), squared_main = 512 x 288(16:9)]
28 2015-05 - 05T 14: 15:57 + 03:00 Info: transcoding settings [extended_frame_rate = 0, extended_size = 1280 x 720(16:9), layout = 2, main_frame_rate = 0, main_height_ratio = 0, main_size = 512 288(16:9), negotiated_bitrate_kbps = 4128 x, output_bitrate_kbps = 800, output_frame_rate = 30, output_frame_rate_max = 30, output_size = 796 x 448 (199:112), quality = 2, quality_bitrate_kbps = 800]
2015 29-05 - 05T 14: 15:57 + 03:00 Info: implementation of encoding [conference_id = 904E92BB-9152-4CED-BF29-165F521E34B2, log_tag = 0, recording_id = 601B46BF-3756-4595-9100-71948A146FB7, model = ]
2015 30-05 - 05T 14: 15:57 + 03:00 diagnosis: miniature timer setting point zero [call_id = 1, zero_point = 0]
31 2015-05 - 05T 14: 15:57 + 03:00 attention: decoding video, decoder has reported an error [call_id = 1, error_message = FAILURE to decode the packets] - request shipping FPU
32 2015-05 - 05T 14: 15:57 + 03:00 Info: audio decoding, Message of the decoder [call_id = 1, decoder = Codian Audio, message = decoder AAC - LD initialized 128000 bps]
2015 33-05 - 05T 14: 15:57 + 03:00 attention: decoding video, decoder has reported an error [call_id = 1, error_message = FAILURE to decode the packets] - request shipping FPU
34 2015-05 - 05T 14: 15:58 + 03:00 last message repeated 5 times
35 2015-05 - 05T 14: 15:58 + 03:00 Info: output path of adjustment [call_id = 1, path = e:\livedata\143082455700-82801609.wmv]
36 2015-05 - 05T 14: 15:58 + 03:00 warning: decoding video, decoder has reported an error [call_id = 1, error_message = FAILURE to decode the packets] - request shipping FPU
2015 37-05 - 05T 14: 16:04 + 03:00 last message repeated 25 times
38 2015-05 - 05T 14: 16:04 + 03:00 Info: check the memory usage [private_MB = 460, private_MB_previous = 118, ram_free_MB = 3245, vm_used_MB = 597, vm_used_MB_previous = 201, working_set_MB = 184]
39 2015-05 - 05T 14: 16:08 + 03:00 warning: State of notification Windows Media writer, an error has occurred in WMT_ERROR [call_id = 1, address = http://xxx.xxx.xxx.xxx:8080 / _3868463432921, error = error code = (0x80072eef)]
2015 40-05 - 05T 14: 16:08 + 03:00 Info: adding Windows Media serverpush out [call_id = 1, async = 0x80072eef] - after waiting

Yes, the next step that I was going to tell you to do, is to disable authentication on the WMS server.

Take a look at the following for TCS and WMS configuration guide.  She referred to using an external WMS server, but it can apply to the internal WMS on the TCS itself as well.

Configuration of Cisco's TelePresence version 5.x content server to use an external Windows Media Streaming Server

Tags: Cisco Support

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