Put Vista automatic update froze my computer

During a systematic automatic upgrade, my computer froze on step 11 of 12.  I can't access anything be it because it was part of the closing process.  I have Windows Vista running on a computer for two years.  It's been locked for more than an hour.  He says not to disable or stop computer.  I'm a little worried that I'll lose my information if I just hold down the power button on the CPU it out.  I don't know what to expect when I try to turn it back on. What should I do?

Hi AshMR,

If the system is blocked and you have already pressed the power button, there hopefully return you to windows. However if it does not, you can try these steps to help you save in windows:

You try to run the system restore that will repair return the computer to the point while it was working fine.

To restore the operating system to an earlier point in time, follow these steps:

a. use the recovery in the F8 menu environment and system restore options in the WinRE.

If you are prompted for an administrator password or a confirmation, type your password or click on continue.

b. Windows restore, choose the options listed.

(c) in the System Restore dialog box, click on choose a different restore point and then click Next.

d. in the list of restore points, click a restore point created before you started having the problem, and then click Next.

d. click Finish.

Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

System Restore: frequently asked questions

Tags: Windows

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