Q10 Q10 blackBerry touch screen unresponsive

Since this morning my touchscreen unresponsive Q10, I made a BBLINK with cleaning but the screen is still not responding does not break without scratches, works for keyboard

MKDF wrote:

«.. . When I press the power button to restart it shows me but I can't press the screen... »

Yes, I did not stop to think about it. I'm sorry.

Go ahead and make a traction battery. Remove the battery while your phone is on, then replace it a few seconds later. If your screen is still unresponsive, you may be better to report it to your carrier for warranty work. I have some other suggestions, but they require you to have access to your screen.

I hope that helps you.

Tags: BlackBerry Smartphones

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